Field |
Description |
Order Number |
Enables you to filter the search based on the order number. This number is assigned by the application when the order is created. You can enter the entire order number or use wildcard characters to search using portions of the number.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Customer Number |
Enables you to filter the search based on the customer number associated with an order. To search based on the customer assigned to a specific admission, use the 'Admission Customer Number' field in the Advanced Order Search.
You can enter the entire customer number or use wildcard characters to search using portions of the number.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Contact Last Name |
Enables you to filter the search based on the last name of the contact associated with an order. You can enter the entire last name or use wildcard characters to search using portions of text.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Contact First Name |
Enables you to filter the search based on the first name of the contact associated with an order. You can enter the entire first name or use wildcard characters to search using portions of text.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Multi Contact Phone |
Enables you to filter the search based on the phone number of the contact associated with an order. You can enter the entire phone number or use wildcard characters to search using portions of the number.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry.
When searching with phone numbers, you can enter the numbers with or without spaces, hyphens or brackets. For example, AudienceView returns the same record if you enter the phone number in any of the following formats:
- 555 434 6565
- 555-434-6565
- (555) 434 6565
- 5554346565
|
Customer Organization Name |
Enables you to filter the search based on the name of the organization associated with an order. You can enter the entire organization name or use wildcard characters to search using portions of text.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Series Name |
Enables you to filter the search based on the name of the series associated with an order. You can enter the entire series name or use wildcard characters to search using portions of text.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Customer Owner |
Enables you to filter the search based on the owner of the customer account associated with an order. You can enter the entire customer owner or use wildcard characters to search using portions of text.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Created on |
Enables you to filter the search based on the date an order was created. You can enter a single date or a date range.
Enter a date or relative date into the field or click or to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times. |
Performance Start Date |
Enables you to filter the search based on the date of a performance associated with an order. You can enter a single date or a date range.
Enter a date or relative date into the field or click or to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times. |
Performance Code |
Enables you to filter the search based on the performance code associated with an order. You can enter the entire performance code or use wildcard characters to search using portions of text.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Comments/Announcements |
Enables you to filter the search based on the comments or announcements associated with an order. You can enter the entire comment or announcement or use wildcard characters to search using portions of text.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Payment Account Number |
Enables you to filter the search based on the credit card used to make a payment on an order. You can enter the entire credit card number or use wildcard characters to search using portions of the number.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Ticket Number |
Enables you to filter the search based on the ticket number associated with an order. You can enter the entire ticket number or use wildcard characters to search using portions of the number.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Payment Memo |
Enables you to filter the search based on the payment memo associated with an order. You can enter the entire payment memo or use wildcard characters to search using portions of text.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Admission Customer Number |
Enables you to filter the search based on the customer number assigned to a specific admission associated with an order. This does not search the customer associated with an order.
Enter the customer number and press ENTER or click to search for a customer. |
Gift Number |
Enables you to filter the search based on the gift number associated with an order. You can enter the entire gift number or use wildcard characters to search using portions of text.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Payment Amount |
Enables you to filter the search based on the payment amount on an order.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
First Performance Start Date |
Enables you to filter the search based on the date of the earliest performance associated with an order. You can enter a single date or a date range.
Enter a date or relative date into the field or click or to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times. |
Performance Request Status |
Enables you to filter the search based on the status of a performance admission request included on an order:
- Cancelled: The performance request has been cancelled.
- Chargeable pending fulfillment: The cost of the seats has been added to the order in which the request was created. The request has not been fulfilled, but when/if it is, the customer will not be charged again for the cost of the seats.
- Filled: The request has been filled.
- Not fillable: The request cannot be filled.
- Not chargeable pending fulfillment: The cost of the seats has not been added to the order in which the request was created. The request has not been fulfilled, but when/if it is, the customer will be charged at that time for the cost of the seats.To select more than one performance request status, hold CTRL or SHIFT while making your selections.
|
Service Charge ID |
Enables you to filter the search based on the service charge(s) associated with an order.
To select more than one service charge, hold CTRL or SHIFT while making your selections. |
Price Type ID |
Enables you to filter the search based on the price type(s) associated with an order.
To select more than one price type, hold CTRL or SHIFT while making your selections. |
Price Zone ID |
Enables you to filter the search based on the price zone(s) associated with an order.
To select more than one price zone, hold CTRL or SHIFT while making your selections. |
Country |
Enables you to filter the search based on the country of the contact associated with an order.
To select more than one country, hold CTRL or SHIFT while making your selections. |
Delivery Method ID |
Enables you to filter the search based on the delivery method associated with an order.
To select more than one delivery method, hold CTRL or SHIFT while making your selections. |
Ticket Status |
Enables you to filter the search based on the status of the tickets associated with an order (e.g. Cancelled, Not Printed, Printed, Re-entered, Ticket Already Used).
To select more than one ticket status, hold CTRL or SHIFT while making your selections. |
Creator Role |
Enables you to filter the search based on the role of the user who created the order.
To select more than one creator role, hold CTRL or SHIFT while making your selections. |
Updater Role ID |
Enables you to filter the search based on the on the role of the user who updated the order.
To select more than one updator role, hold CTRL or SHIFT while making your selections. |
Bundle ID |
Enables you to filter the search based on the bundle associated with an order.
Enter the name of the bundle and press ENTER or click to search for the bundle.
For more information, refer to The Find Bundles Dialog Box. |
Order Type |
Enables you to filter the search based on the order type (e.g. Renewal, Standard).
To select more than one order type, hold CTRL or SHIFT while making your selections. |
Amount Due |
Enables you to filter the search based on the amount due on the order. You can enter a single amount or a range. |
Order Charge Comment |
Enables you to filter the search based on the order charge comment.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
User Name |
Enables you to filter the search based on the user who created the order. You can enter the entire username or use wildcard characters to search using portions of text.
For more information, refer to Using Wildcard Characters to Perform a Search.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Order Data |
Enables you to filter the search based on the marketing data associated with an order.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Page Size |
Enables you to specify the number of records to display per page returned in the results. |
Search Type |
Enables you to choose the appropriate type of matches you are expecting:
- Match Any: When you want to search for records containing one or more of the search terms you selected.
- Match All: When you want to search for records that contain all the search terms you selected.
|
Click to Swipe Card |
Enables you to search for orders paid with a particular credit card. Click the button and swipe the card. The search will be automatically executed. |