AudienceView Connect
AudienceView Documentation

Handling Customer Payments

Once you have finished adding items to an order and selected a delivery method, you are ready to add a payment. The following rules apply when adding a payment to an order:

  • The methods of payment you can accept depend upon your role, the performances on the order and the promotional codes on the order.
  • You can process payments immediately and/or based on a schedule, if you have the appropriate permissions.
  • You can add multiple payments using different payment methods.
  • You can create orders with outstanding balances, if you have the appropriate permissions. If configured, when you create an order with an outstanding balance, the application prompts you with a warning and then enables you to specify a reason for the outstanding balance. The unpaid reasons are pre-configured. If you do not have permission to create an order with an outstanding balance, speak to your system administrator.
  • You can add payments in any currency configured for your system.

The following sections describe how to work with customer payments: