• Creating an Offer
• Adding a Customer to an Offer
• Adding Content to a New Offer
  • Adding an Admission to a New Offer
  • Adding a Bundle to a New Offer
  • Adding a Miscellaneous Item to a New Offer
  • Adding a Gift to a New Offer
• Adding Content to an Existing Offer
  • Adding an Admission to an Existing Offer
  • Adding a Bundle to an Existing Offer
  • Adding a Miscellaneous Item to an Existing Offer
  • Adding a Gift to an Existing Offer
• Modifying the Details of an Offer
• Deleting the Content of an Offer
  • Deleting an Admission from an Offer
  • Deleting a Bundle from an Offer
  • Deleting a Miscellaneous Item from an Offer
  • Deleting a Gift from an Offer
• Managing Offers in the Desktop
  • Accepting an Offer in the Desktop
  • Partially Accepting an Offer in the Desktop
  • Declining an Offer in the Desktop
• Managing Offers Online
  • Accepting an Offer Online
  • Accessing Offers from Other Customers
  • Declining an Offer Online
• Using Utilities to Add Offers to a Large Number of Customers
• Using Utilities to Invoice Customers with Offers

To delete a bundle from an offer complete the following:

1. Open the Customer Services application from the AudienceView Desktop.
2. Select the Offers tab.
   The Offers|Search page appears.
3. Search for and select the offer that you want to work with. For more information, refer to the Customer Services Offers-Search Page and Performing Searches.
   The Offers|Summary page appears.
4. Select the Bundles tab (or click on the hyperlink in the 'Price Type Count' column for the bundle).
   The Offers|Bundles|Seats page appears.
5. To view the bundle admissions broken out by performances in the bundle:
   1. Select the individual performance containing the admissions that you want to remove.
6. To view the bundle admissions by bundle instance:
   1. Select the Bundles tab.
      The Offers|Bundles|Bundles page appears.
   2. Select the bundle instance that you want to view.
7. Select the 'del?' check box beside the bundle admissions that you want to remove.
   • To select all of the displayed bundle admissions, click 'Select All'.
     Checkmarks appear in all of the displayed bundle admission check boxes.
   • To deselect all of the bundle admissions, click 'Deselect All'.
     The existing checkmarks are removed from all of the displayed bundle admission check boxes.
8. Click 'Delete'.
   The selected bundle admissions are removed from the offer display.
   • To revert to the original offer, click 'Reload'.
     The Offers|Summary page refreshes, restoring the deleted bundles to the offer.
9. Click 'Apply'.
   A window confirms that the application update the offer.
10. Click 'OK'.