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Adding an Admission to a New Offer

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In the same manner in which you can select seats and add them to a new order, you are able to select seats and add them to an offer. To add seats to a new offer:

  1. Open the Customer Services application from the AudienceView Desktop.
  2. Select the Seats tab.
    The Seats|Search page appears.
  3. Search for the appropriate performance.
    For more information, refer to Searching for a Performance in Customer Services.
  4. If using the Map Sales function:
    1. Click on the performance that you want to work with from the select performance section in the Seats|Search page.
      The Seats|Map page appears.
    2. Click 'Offer'.
      The banner above the seat map turns red, indicating that the Seats|Map page is in "Offer" mode.
    3. Select the desired seats.
      For more information on how to select seats, refer to Adding Seats to an Order Using the Seat Map.
    4. Click 'Offer Summary'.
      The Offers|Summary page appears displaying the seats on offer.
  5. If using the Best Available function:
    1. Select the performance you would like to work with from the 'select performance' section in the Seats|Search page, by clicking the box with a checkmark to the left of the performance name.
    2. Click 'Best Available'.
      The Seats|Best Available page appears.
    3. Fill in the desired seat criteria in the fields in the best available seats group box.
    4. Click 'Add to Offer'.
      The Offers|Summary page appears displaying the seats on offer.
  6. Enter the appropriate information in the offer summary group box.
    For more information, refer to Creating an Offer.
  7. Click the 'Create' button.
    The offer is created.