To delete an admission from an offer, complete the following:
- Open the Customer Services application from the AudienceView Desktop.
- Select the Offers tab.
The Offers|Search page appears.
- Search for and select the offer that you want to work with. For more information, refer to the Customer Services Offers-Search Page and Performing Searches.
The Offers|Summary pages appears.
- Select the Seats tab (along the top of the page).
The Offers|Seats page appears.
- Select the performance that you want to remove admissions from.
The section expands to display all of the admissions for the selected performance.
- Select the 'del?' check box beside the admissions that you want to remove.
- To select all of the admissions, click 'Select All'.
Checkmarks appear in all of the displayed admission check boxes.
- To deselect all of the admissions, click 'Deselect All'.
The existing checkmarks are removed from all of the displayed admission check boxes.
- Click 'Delete'.
The selected admissions are removed from the offer display.
- To revert to the original offer, click 'Reload'.
The Offers|Summary page refreshes, restoring the deleted admissions to the offer.
- Click 'Apply'.
A window confirms that the application updated the offer.
- Click 'OK'.