You are able to add gifts to offers. The gift will carry with it a dollar value and will be the only item in the offer that carries a dollar value on the offer.
To add a gift to the offer, complete the follwoing:
- Open the Customer Services application from the AudienceView Desktop.
- Select the Offers tab.
The Offers|Search page appears.
- Search for and select the offer that you want to work with. For more information, refer to the Customer Services Offers-Search Page and Performing Searches.
The Offers|Summary page appears.
- Select the Gifts tab.
The Gifts|Search page appears.
- Search for and select the desired gift.
For more information, refer to Customer Services Gifts-Search Page and Performing Searches.
- Click 'Add to Offer'.
The Offers|Summary page appears with the gifts section in the offer summary group box.
- Enter the gift information:
- Appeal: The desired appeal for the donation
- Fund Name: The name of the desired fund
- Donation Amount: The amount of the donation
- Click 'Apply'.
A window confirms that the application updated the offer.
- Click 'OK'.