The Customer Services application Gifts|Search page allows you to search for and select on-sale gifts. When the 'Search' button is clicked, results that match the entered search criteria are displayed in the select gifts section, allowing you to add a gift to an order or an offer.
For more information on adding gifts to orders, refer to Adding a Gift to an Order.
For more information on adding gifts to offers, refer to Adding Gifts to a New Offer and Adding Gifts to an Existing Offer.
The following image illustrates the default Customer Services application Gifts|Search page:

The default Customer Services application Gifts|Search page enables you to search for on-sale/available gifts using the following criteria:
Field |
Description |
Name |
Enables you to filter the search based on the gift's name.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Short Description |
Enables you to filter the search based on the gift's short description.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Description |
Enables you to filter the search based on the gift's description.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Page Size |
Enables you to specify the number of records to display per page returned in the results. |
Search Type |
Enables you to choose the appropriate type of matches you are expecting:
-
Match Any: When you want to search for records containing one or more of the search terms you selected.
-
Match All: When you want to search for records that contain all the search terms you selected.
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Other searches can be created using the Business Intelligence and Reports application. For more information, refer to Business Intelligence and Reports - Business Intelligence.