To delete a miscellaneous item from an offer, complete the following:
- Open the Customer Services application from the AudienceView Desktop.
- Select the Offers tab.
The Offers|Search page appears.
- Search for and select the offer that you want to work with. For more information, refer to the Customer Services Offers-Search Page and Performing Searches.
The Offers|Summary page appears.
- Select the 'del?' check box beside the miscellaneous items that you want to remove.
- To select all of the displayed miscellaneous items, click 'Select All'.
Checkmarks appear in all of the displayed miscellaneous item check boxes.
- To deselect all of the miscellaneous items, click 'Deselect All'.
The existing checkmarks are removed from all of the displayed miscellaneous item check boxes.
- Click 'Delete'.
The selected miscellaneous items are removed from the offer display.
- To revert to the original offer, click 'Reload'.
The Offers|Summary page refreshes, restoring the deleted miscellaneous items to the offer.
- Click 'Apply'.
A window confirms that the application updated the offer.
- Click 'OK'.