AudienceView Connect

General Configuration Payment Methods-Basic Page

The following image illustrates the General Configuration application Payment Methods|Basic page:

The General Configuration application Payment Methods|Basic page contains the following properties:

Field Description
Name Name of the payment method as it will appear to users.
Type Type of payment method.
By default, AudienceView provides you with the following payment types:
  • Account: Payment from a customer’s AudienceView account.
  • Cheque: Payment by cheque.
  • Credit Card: Payment from a credit card.
  • Debit Card: Payment from a bank debit card. This is not used in all countries/markets.
  • Direct Debit: Payment from a bank debit card. This is used for UK clients.
  • Gift Card: Payment with a gift card (similar to a gift certificate).
  • Gift Certificate: Payment with a gift certificate.
  • Local: Any type of payment that is treated like cash (for example cash, debit and cheque).
  • PayPal: Payment from a customer's PayPal account. To configure PayPal as a payment method, so additional configuration is required. For more information, refer to Creating a PayPal Payment Method.

    You can add additional payment types as required by your organization.
    Creating a new payment type enables you to control which fields to display to ticket sellers without affecting other payment methods. For example, when ticket sellers process cheques, you only want them to be able to enter the tendered amount. Because the cheque payment method would use the Local payment type, modifying this payment type to hide the other fields from ticket sellers would affect all Local payment methods (such as cash payments). Creating a new payment type specific for cheques enables you to modify the fields to display specifically for cheque payments.
Description Brief description of the payment method.
Detailed Description A Payment Method Terms and Conditions link to the article defined in this field will be available on the viewOrder.asp page Online. This article is used to provide customers with additional information regarding the payment method (e.g. informing customers to bring their credit card and a form of ID to pick up their tickets at the box office).
Enter the name of the article that you want to use for the detailed description or click to search for and select it.
For more information, refer to The Find Articles Dialog Box.
GL Code General ledger code - for accounting purposes. It is used in the General Ledger Report and through the Business Intelligence and Reports application's Business Intelligence pages.
For more information, refer to Creating a BI Query.
GL Description1 A description of the general ledger code. It is used in the General Ledger Report and through the Business Intelligence and Reports application's Business Intelligence pages.
For more information, refer to Creating a BI Query.
GL Description2 A second description of the general ledger code. It is used in the General Ledger Report and through the Business Intelligence and Reports application's Business Intelligence pages.
For more information, refer to Creating a BI Query.
Roles allowed to accept payment Select from the list, all roles that are allowed to accept this payment method.
To select more than one user role, hold CTRL or SHIFT while making your selections.
Receipt Template Payment method template used for generating payment receipts.
For credit card and debit card payment types, the selected ticket template prints out twice per processed payment. This permits the customer to keep one copy and the vendor to keep the other.
Signature Template Payment method template used for printing signature cards.
Failure Template Payment method template used for printing failure receipts.
Merchant The code used to identify your company to the credit company or bank. This may be required by your financial institution for credit card and debit card payment types.
This field is currently only used with the Servebase and TouchNet payment gateways.
3D Secure Enabled Select whether or not the payment method will use 3D Secure:
  • Yes: The payment method will use 3D Secure.
  • No: The payment method will not use 3D Secure.
Gateway The gateway server used for processing the payment type. Gateways are setup in the Registry under System::Configuration::Payment Gateways. Depending on the type, the gateway may be internal or third party type gateways.
Pattern The pattern to define the configuration rules for the payment type. This pattern is used to validate the integrity of the number combination, not the type of payment (credit card) itself.
For example, Visa’s pattern is:

^4(\d{12,12}|\d{15,15}|\d{18,18})$


This means that all Visa cards start with the number 4 (^4) and then followed by 12, 15 or 18 digits (\d) in length. The dollar sign ($) is a delimiter and signifies that no trailing characters are permitted following these digits.
You can assign a pattern against any payment type, including gift certificates/cards.
Refer to Credit Card Patterns for a full list.
Checksum Checks the sum of digits to pre-validate that the payment information is valid. For example, the Mod10 (LUHN10) algorithm process proceeds in three steps:
  1. Every second digit, from right to left is doubled. If that result is greater than 9, its digits are summed (which is equivalent, for any number in the range 10 though 18, of subtracting 9 from it). Thus, a 2 becomes 4 and a 7 becomes 5.
  2. All of the digits are summed.
  3. The result is divided by 10. If the remainder is 0, the original number is valid.
Storage Type Controls the way that the payment method can be saved to the customer as well as determining the default 'Renewable Payment Method' on an order:
  • None: The payment method cannot be saved to the customer.
  • Saveable: The payment method can be saved to the customer by selecting the 'Save Payment Details' check box, if configured.
    For more information, refer to Disabling the Save Payment Details Option.
  • Auto-Saved: The payment method will be automatically saved to the customer.
  • Renewable: The payment method will be automatically saved to the customer. In addition, the 'Renewable Payment Method' on the Customer Services application Order|Summary page will default to this payment method. If the order has two or more payment methods and more then one has Renewable 'Storage Type', the first one (as listed on the page) will become the default 'Renewable Payment Method'.
Logo
(as of AudienceView 6.3.7)
Enter the absolute URL (including https://) to the image that you want to display to AudienceView Online users when they are selecting a payment method.
The images are located in the Online/Images folder. To display the Visa logo online, for example, enter images/payment_method_visa.png in the 'Logo' field.
Acceptable image types include .JPG, .GIF and .PNG.
Click to ensure that the URL is linking to the correct image.
If you are configuring one of the following payment methods, you must enter the applicable URL:
  • PayPal Express Checkout: https://www.paypalobjects.com/webstatic/en_US/i/buttons/pp-acceptance-large.png
Express Checkout Button Image
(as of AudienceView 6.3.6)
Shopping Cart Button Image
(as of AudienceView 6.3.7)
This field is used to display the image for both PayPal Express Checkout and PayPal Bill Me Later buttons online:
  • PayPal Express Checkout: To display the PayPal Express Checkout logo online, enter https://www.paypalobjects.com/en_US/i/btn/btn_xpressCheckout.gif.
    If this field is left blank, the button will not appear in AudienceView Online and PayPal Express Checkout will not be enabled.
  • PayPal Bill Me Later: To display the PayPal Bill Me Later logo online, enter https://www.paypalobjects.com/webstatic/en_US/btn/btn_bml_SM.png.

    If you want to enable both PayPal Express Checkout and Bill Me Later, you must create two separate PayPal payment methods so that both logos will be displayed.
Shopping Cart Button Info Image
​(as of AudienceView 6.3.7)
This field is used to display the image for the PayPal Bill Me Later information button that will display under the 'Bill Me Later' button.
Copy and paste https://www.paypalobjects.com/webstatic/en_US/btn/btn_bml_text.png into the field.
Shopping Cart Button Info Action 
​(as of AudienceView 6.3.7)​
This field is used to display the information that the PayPal Bill Me Later information button will link to.
Copy and paste https://www.securecheckout.billmelater.com/paycapture-content/fetch?hash=AU826TU8&content=/bmlweb/ppwpsiw.html into the field.
Options
​(as of AudienceView 6.3.7)​
When configuring a PayPal payment method 'Type', select:
  • Supports Bill Me Later: To enable PayPal's Bill Me Later functionality. When enabling Bill Me Later you must also select Express Checkout.
    This functionality can only be used if the default currency is set to use US dollars (USD) in the Registry application System::Configuration::Currencies node.
  • Supports Express Checkout: To enable PayPal's Express Checkout functionality.
    If PayPal is selected from the 'Type' dropdown, you must select this 'Option'. If the Credit Card is selected from the 'Type' dropdown, do not select this 'Option'.
Data [1-8] Enables you to store additional information specific to your organization.
Any data entered into these fields is searchable through Business Intelligence. To modify a data field label, navigate to the Registry application Registry::EN::Business Objects::TSpaymentMethodBO::Payment Method node and select the field that you want to re-label.
Multidata [1-2] Enables you to store additional information specific to your organization. To add additional fields, click or press CTRL+TAB once you have made an entry.
Any data entered into these fields is searchable through Business Intelligence. To modify a multidata field label, navigate to the Registry application Registry::EN::Business Objects::TSpaymentMethodBO::Payment Method node and select the field that you want to re-label.