You can set a limit on how many admissions can be purchased under various scenarios, including how many can be purchased using a particular promotional code. This provides an efficient and flexible way to control admission inventory and pricing.
To set a promotional code limit, complete the following:
- Open the Product Configuration application from the AudienceView Desktop.
- Select the Promotional Codes tab.
The Promotional Codes|Search page appears.
- Search for and select the promotional code that you want to add a limit to. For more information, refer to the Product Configuration Promotional Code-Search Page and Performing Searches.
The Promotional Codes|Details page appears.
- Select the Limits tab.
The Promotional Codes|Limits page appears.
- Select one of the following options from the 'Item Group' dropdown:
- None: No admission counting will be performed.
- Performance: The item grouping limit will be applied to performances using the promotional code.
- Series: The item grouping limit will be applied to series using the promotional code.
- Series Group: The item grouping limit would apply to all of the series within the same group.
- System: The item grouping limit will be applied system-wide
- Week of the Year: The item grouping limit will be applied to the week of the performance (in the current year), starting on the Sunday.
- Select one of the following options from the 'Customer Group' dropdown:
- Customer: The customer group limit will be applied per customer account.
- System: The customer group limit will be applied system-wide.
- Click 'Add Limit'.
A new limit row appears.
- Select the role(s) that you would like to apply the new limit to.
To select more than one role, hold CTRL or SHIFT while making your selections.
 | Hint
If limits are set against a particular role, all roles will be required to add a customer to their orders so that the purchases can be tracked and then the limits can enforced when appropriate. |
- Enter a value in the 'Min/Order' field.
This is the minimum number of admissions that can be purchased per order for this promotional code. If a value is not entered, no minimum per order restriction is applied.
- Enter a value in the 'Max/Order' field.
This is the maximum number of admissions that can be purchased per order for this promotional code. If a value is not entered, no maximum per order restriction is applied.
- Enter a value in the 'Increment' field.
This is the incremental number of admissions that can be purchased per order for this promotional code (e.g. if this is set to 2 then customers can purchase 2, 4, 6 admissions and so on). If a value is not entered, no incremental restriction is applied.
- Enter a value in the 'Cap' field.
This is the maximum number of admissions that can be purchased for the combination of the selected 'Item Group' and 'Customer Group' options. If a value is not entered, no 'Cap' limit is applied.
| Hint
Do not enter a limit if you do not require one. Setting the 'Cap' to an arbitrary number, such as 99, could affect the application's performance. |
- Enter a date in the 'Start Date' field or click
to select a date.
This is the date when the limit will take effect. For more information, refer to Using a Calendar to Add a Date.
- Enter a date in the 'End Date' field or click to select a date.
This is the date that the limit ends. For more information, refer to Using a Calendar to Add a Date.
- For every limit that you would like to add, repeat the process from Step 7.
- Click 'Apply'.
A window confirms that the application updated the promotional code.
- Click 'OK'.