If you have created a promotional code erroneously, or if the promotional code is not associated with a purchasable item, you can delete it.
To delete a promotional code, complete the following:
- Open the Product Configuration application.
- Select the Promotional Codes tab.
The Promotional Codes|Search page appears.
- Search for and select the promotional code that you want to delete. For more information, refer to the Product Configuration Promotional Code-Search Page and Performing Searches.
The Promotional Codes|Basic page appears.
- Click 'Delete'.
A window prompts you to confirm the deletion of the selected promotional code.
- Click 'OK'.
A window confirms that the application deleted the promotional code.
- Click 'OK'.
 | Information Once a promotional code is used, it cannot be deleted from the Product Configuration application. You are only able to delete erroneously created promotional codes that have not been used. |