If the customer would like the best seats chosen automatically by the system, you can perform this operation according to the following:
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Open the Customer Services application from the AudienceView Desktop.
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Select the Bundles tab.
The Bundles|Search page appears.
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Search for and select the bundle that you want to work with. For more information, refer to the Customer Services - Bundles|Search Page and Performing Searches.
The Bundles|Details page appears.
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Select from the desired performances from the bundle performances section.
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Optionally, click the 'Upgrade Bundle(s)' button to create bundle upgrade requests.
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Once you have selected performances, complete the Best Available/Requests section.
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Click 'Continue'.
The bundle is added to the order, and the next appropriate page appears.
For more information, refer to Step 8 of Adding a Bundle to an Order.
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Complete the order.
For more information, refer to Creating an Order.
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Information
After a bundle is added to an order, its details can be viewed on the Order|Bundles page. For more information, refer to Customer Services - Order|Bundles Pages.
Also, you can modify bundle instances and admissions by making changes to the actual seating, renewal seats, price types and by deleting a bundle admission or instance. |