AudienceView Connect

Selecting Bundle Seats Using Best Available

If the customer would like the best seats chosen automatically by the system, you can perform this operation according to the following:

  1. Open the Customer Services application from the AudienceView Desktop.
  2. Select the Bundles tab.
    The Bundles|Search page appears.
  3. Search for and select the bundle that you want to work with. For more information, refer to the Customer Services - Bundles|Search Page and Performing Searches.
    The Bundles|Details page appears.
  4. Select from the desired performances from the bundle performances section.
  5. Optionally, click the 'Upgrade Bundle(s)' button to create bundle upgrade requests.
  6. Once you have selected performances, complete the Best Available/Requests section.
  7. Click 'Continue'.
    The bundle is added to the order, and the next appropriate page appears.
    For more information, refer to Step 8 of Adding a Bundle to an Order.
  8. Complete the order.
    For more information, refer to Creating an Order.
After a bundle is added to an order, its details can be viewed on the Order|Bundles page. For more information, refer to Customer Services - Order|Bundles Pages.
Also, you can modify bundle instances and admissions by making changes to the actual seating, renewal seats, price types and by deleting a bundle admission or instance.