AudienceView Connect

Customer Services - Customer|History|Payments Page

The Customer|History|Payments page contains a complete list of all payments made by the customer. Click any payment record to go to the Order|Summary page. Once you are in the order, you can select the Order History tab to go to the Order|Order History page and view payment transaction histories for all payment types processed in the order.

The following image illustrates the Customer|History|Payments page:

The Customer|History|Payments page contains the following properties:

Field Description
Order number The number for the order. All displayed payments are sorted by this field.
Payment Method Name The payment method (e.g. Cash, Debit, Visa) used to pay for the order.
Payment Transaction Type The payment type (e.g. Payment, Refund) for the order.
Transaction Amount The amount of the payment.
Transaction Status The status of the payment (e.g. Refund, Sale) for the order.
User Name The user who created the payment.
Role Displays the user role that created the payment.
Created On The date on which the payment was created.
Rows appear on this page in three different shades:
  • White: Indicates that the customer was the billing customer on the order.
  • Light Grey: Indicates that the customer was the shipping customer on the order.
  • Dark Grey: Indicates that the customer was the agent on the order.