AudienceView Documentation

• AudienceView Branding Guide Content Map
• About Responsive Design
  • Layout Behaviour of a Responsive Site
  • CSS @media Queries
  • Mobile First
  • Configuring Site Responsiveness
  • Disabling Site Responsiveness
• Article Branding and Responsiveness
  • Responsive Layout Behaviour of Articles
  • Using Bootstrap to Build Responsive Content
  • Headers and Footers
  • Primary Feature Carousel
  • Centre Body/Body with Search Article Container
  • Secondary and Tertiary Features
  • Content Types and Best Practices
    • Fonts
    • Links
    • Images
    • Tables
    • Helper Classes
  • Search Results
    • Standard Search Results
    • Detailed Search Results
    • Grid Search Results
    • Search Result Responsiveness
• AudienceView Online Labels
  • The Performance Buy Link Label Behaviour
  • Commonly Used Include File Labels
    • 3DSecure.inc
    • accountHeader.inc
    • accountNav.inc
    • brand_top.inc
    • common.inc
    • customer_notifications.inc
    • error.inc
    • hc.inc
    • head.inc
    • lookupAddress.inc
    • order_info.inc
    • promoCode.inc
    • spotLight.inc
  • accountBenefits.asp
  • accountEvents.asp
  • accountFriends.asp
  • accountInformation.asp
  • accountMarketing.asp
  • accountMemberships.asp
  • accountMessageList.asp
  • accountMessageView.asp
  • accountSavedPayment.asp
  • bundleResult.asp
  • bundleSelect.asp
  • bundleSelectGift.asp
  • bundleSelectMiscItem.asp
  • calendarWidget.asp
  • changePassword.asp
  • chooseLanguage.asp
  • createAccount.asp and createAccountWithOption.asp
  • customerOffers.asp
  • default.asp
  • donationDetails.asp
  • forgotPassword.asp
  • friendlyDispatch.asp
  • giftCardAddPayment.asp
  • giftCardAddReload.asp
  • giftCardInquiryReload.asp
  • giftCardListPayments.asp
  • giftCardListReloads.asp
  • giftCertificateDetails.asp
  • listOrders.asp
  • loadArticle.asp
  • login.asp
  • loginDelivery.asp
  • logout.asp
  • maintainAccount.asp
  • maintainAccountPaymentMethods.asp
  • maintainAddresses.asp
  • maintainContacts.asp
  • mapSelect.asp
  • miscItemDetail.asp
  • onlineMapScreens.svg
  • optionalCharge.asp (AudienceView 6.8.8)
  • orderContact.asp
  • redeemOffer.asp
  • reservationConfirm.asp
  • seatResult.asp
  • seatSelect.asp
  • shoppingCart.asp
  • showSeats.asp
  • ticketForwardAdmissions.asp
  • ticketForwardDetails.asp
  • ticketUsage.asp
  • urlPopup.asp
  • viewOrder.asp
  • waiting.asp
• Image Usage Guidelines
  • Background Image Guidelines
    • Tiled Backgrounds
    • Repeating Backgrounds
    • Static Image Backgrounds
  • Header Logo Image Guidelines
  • Primary Feature Article Image Guidelines
  • Secondary and Tertiary Feature Article Image Guidelines
  • Sellable Item Image Guidelines
    • Search Image Guidelines
    • Miscellaneous Item Image Guidelines
      • Miscellaneous Item - Thumbnail Image Guidelines
      • Miscellaneous Item - Small Image Guidelines
      • Miscellaneous Item - Large Image Guidelines
  • Seat and Section View Image Guidelines
  • Event Image Guidelines
  • Report and Business Intelligence Logo Image Guidelines

Product Guides > 6.8.0 Product Documentation > 6.8.0 Application Documentation > AudienceView Configuration Guides > AudienceView Branding Guide > AudienceView Online Labels > viewOrder.asp

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The viewOrder.asp page displays a summary of the customer's order.

The application will prevent the customer from downloading tickets multiple times. The error message displayed to customers is defined in the Registry application Registry::EN::Application::Online::Orders node 'Downloaded' field.

You can customize the field labels and buttons within the viewOrder.asp page, using the following Registry application Registry::EN nodes and keys:

The section at the bottom of the viewOrder.asp will vary depending on what the customer has purchased on the order.

Payments and refunds appear as:

• When a payment is refunded or partial refunded, the negative value of the refund appears with the word Refund next to it.
• When a payment is cancelled, the positive value of the cancellation appears with the text Chargeback next to it.
• When a payment is voided, the positive value of the void appears with the text Sale Voided next to it.
• When a refund is voided, a 0 appears as the value with the text Refund Voided next to it.

Tickets

If customers have purchased admission tickets, the Tickets section displays using the viewOrder_admissions.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:

Billing

Customers billing information is displayed using the viewOrder_billing.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:

Bundles

If customers have purchased bundles tickets, the Bundles section displays using the viewOrder_bundles.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:

Donations

If customers have made a donation, the Donations section displays using the viewOrder_donations.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:

Gift Certificates

If customers have purchased gift certificates, the Gift Certificates/Cards section displays using the viewOrder_giftCerts.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:

Miscellaneous Items

If customers have purchased miscellaneous items, the Miscellaneous Items section displays using the viewOrder_misc.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:

Order Options (AudienceView 6.8.8)

As of AudienceView 6.8.8, if optional charges have been accepted, the Order Options section displays on the viewOrder.asp page using the viewOrder_optionalCharge.inc file
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:

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Requests

If a request has been created for a customer, the Requests section displays using the viewOrder_requests.inc file. If the request is filled, the tickets will display under the Tickets section.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:

 

The following .INC file labels also appear on this page:

• 3DSerure.inc
• brand_top.inc
• common.inc
• error.inc
• head.inc
• order_info.inc