AudienceView Connect

Customer Services - Order|Bundles|Requests Page

The Order|Bundles|Requests page displays admissions that are part of bundle requests on the current order. The admissions are grouped by bundle.  

The following image illustrates the Order|Bundles|Requests page:

The Order|Bundles|Requests page contains the following properties:

Field Description
Update All Allows you to set the status of every admission in the requested bundle to the value in the adjacent field.
Performance The name of the performance for which admissions are being requested.
Number The number of admissions requested for the performance.
Price Type The name of the price type requested for the performance.
Caution
When creating a seat request, the seat must be part of an available price type within the selected price zone. If it is not, you'll receive a validation error.

 

Price Zone The name of the price zone requested for the performance.
Status The status of the request:
  • Cancelled: Used when updating a request. This status indicates that the request has been cancelled.
  • Chargeable pending fulfillment: Used when creating a request. This is the default status and indicates that the customer will be paying for the request at this time. Once the request is filled, the customer will not be charged again for the cost of the seats.
  • Filled: Used when updating a request. This status indicates that the request has been filled; the customer has received seats for the performance.
  • Not chargeable pending fulfillment: Used when creating a request. This status indicates that the customer will not be paying for the request at this time. Once the request is filled, the customer will be charged for the cost of the seats.
  • Not Fillable: Used when updating a request. This status indicates that the request cannot be filled.
Description Additional information or instructions about the request.