Order Payment Search
The Order|Order History|Payments page enables you to search and view information specific to an order’s payment history.
The following table describes the available search fields.
| Field |
Description |
| Created On |
The date between which the payment was created. |
| Transaction Amount |
The amount of the payment. |
| Cardholder Name |
The credit card holder’s name. |
| Account Number |
The debit or credit card account number. |
| Transaction Status |
The transaction status:
- 3D Secure Authentication: Authentication performed by 3D Secure
- 3D Secure Request: Authentication has been requested of 3D Secure
- Authorization Voided: Accepted authorization has been voided and no longer valid
- Authorized: Authorization is accepted and valid
- Chargeback: Payment is charged back
- Initial: Initial order message has been created
- Purchase: Purchase has been made
- Purchase Voided: Purchase originally made has been voided
- Refund: Refund has been made on the payment
- Refund Voided: A refund of the payment has been voided
- Reload: The payment is reloaded
- Reload Voided: The reload action on the payment is voided
- Sale: Sale is made
- Sale Voided: Sale is voided
- Scheduled: Payment is scheduled
|
| Memo |
The memo added to the payment. |
| Expiration Date |
The expiration date of the credit card. |
| Authorization Code |
The authorization code assigned to a payment made to an external payment gateway. |
| Screen Message |
The message returned from the external payment gateway. |
| Update Date |
The date range between which a change was made to the order’s payment. |
| Update User Name |
The user associated with the delete, insert or update record in the order’s payment history. |
| Update Role |
The user’s role associated with the delete, insert or update record in the order’s payment history. |
| Record State |
Enables you to search for a specific type of record in the order’s history:
- Delete: A payment record is removed
- Insert: A payment record is added
- Update: A payment record is updated
|
| Page Size |
Enables you to specify the number of records to display per page returned in the results. |
Payment Fields
Once you perform a search, the results appear in the Payments and Declined Payments sections.
The following table describes the fields in this section.
| Field |
Description |
| Update User Name |
The user associated with the delete, insert, or update record in the order’s payment history. |
| Update Role |
The user’s role associated with the delete, insert, or update record in the order’s payment history. |
| Created On |
The date and time that the delete, insert, or update record in the order’s payment history occurred. |
| Payment Record State |
Indicates whether the action was a:
- Delete: A payment record is removed
- Insert: A payment record is added
- Update: A payment record is updated
|
| Payment Transaction Type |
The initial type of transaction:
- Payment: Payment made for order
- Refund: This will only appear if the payment transaction type is a refund. A void or cancellation to a payment does not create a refund transaction type. Use the Transaction Status column to view this type of information.
|
| Payment Method Name |
The method of payment (e.g. credit card, cash). |
| Transaction Amount |
The amount paid or refunded. |
| Transaction Status |
The status of the payment:
- 3D Secure Authentication: Authentication performed by 3D Secure
- 3D Secure Request: Authentication has been requested of 3D Secure
- Authorization Voided: Accepted authorization has been voided and no longer valid
- Authorized: Authorization is accepted and valid
- Chargeback: Payment is charged back
- Initial: Initial order message has been created
- Purchase: Purchase has been made
- Purchase Voided: Purchase originally made has been voided
- Refund: Refund has been made on the payment
- Refund Voided: A refund of the payment has been voided
- Reload: The payment is reloaded
- Reload Voided: The reload action on the payment is voided
- Sale: Sale is made
- Sale Voided: Sale is voided
- Scheduled: Payment is scheduled
|
| Reference Number |
For payments made through an external gateway, a reference number generated for the payment. Each time there is a transaction to the external gateway, the reference number increments. |
| Screen Message |
The message returned from the external gateway. |
Scheduled Date
|
For payments that are to settle at a future date, the date on which the payment is to occur. |
| Account Number |
For payments made to an external gateway, the account number. |
| Expiration Date |
For credit card payments, the expiration date of the credit card. |
| Authorization Code |
The reference code generated by the payment gateway to authorizing the transaction. |
| Debit Account Type |
For debit card payments, the bank account type. |
| Cardholder Name |
For payments made to an external gateway, the cardholder’s name. |
| Gift Cert/Card Number |
For payments made with a gift certificate/card, the gift certificate/card number. |
Memo
|
Additional information added to the payment, if any.
|
The Declined Payments Section
If a payment is declined, the details are displayed in the Declined Payments section. The following table describes the fields in this section.
| Field |
Description |
| Date |
The date of the transaction |
| Amount |
The dollar amount of the transaction |
| Cardholder |
The owner of the credit card used for the transaction |
| Card Number |
The credit card number |
| Expires |
The expiry date of the credit card |
| Message |
The message returned from the authorizer |