AudienceView Connect

Customer Services - Order|Order History|Gifts Page

The Order|Order History|Gifts page enables you to search for information that is specific to gifts(donations) made on an order. Once you perform a search in the search gifts section, the results appear in the gifts section.

Search Gifts Section 

The following image illustrates the search gifts section of the Order|Order History|Gifts page:

The search gifts section of the Order|Order History|Gifts page contains the folloning properties:

Field Description
Gift number Enables you to filter the search based on the gift number.
To add additional fields, click  or press CTRL+TAB once you have made an entry.
Appeal Name Enables you to filter the search based on the name given for the appeal to which the gift applies.
To add additional fields, click  or press CTRL+TAB once you have made an entry.
Name Enables you to filter the search based on the name of the gift.
To add additional fields, click  or press CTRL+TAB once you have made an entry.
Fund Name Enables you to filter the search based on name of the fund the gift is allocated to.
To add additional fields, click  or press CTRL+TAB once you have made an entry.
Solicitor Enables you to filter the search based on the name of the person within your organization responsible for soliciting the gift.
To add additional fields, click  or press CTRL+TAB once you have made an entry.
Pledge Amount Enables you to filter the search based on the amount of the pledge. You can enter a single amount or range.
Pledge Date Enables you to filter the search based on the date the pledge was made for. You can enter a single date or date range.
Enter a date or relative date into the field or click   or  to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times.
Update Date Enables you to filter the search based on the date the gift was updated. You can enter a single date or date range. 
Enter a date or relative date into the field or click   or  to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times.
Update User Name Enables you to filter the search based on the user name of the person who updated the gift.
To add additional fields, click  or press CTRL+TAB once you have made an entry.
Update Role Enables you to filter the search based on the role of the person who updated the gift.
To add additional fields, click  or press CTRL+TAB once you have made an entry.
Gift Record State Enables you to filter the search based on the type of record:
  • Delete: A removed donation
  • Insert: An added donation
  • Update: An updated donation
Tax Receipt Number Enables you to filter the search based on the tax receipt number.
To add additional fields, click  or press CTRL+TAB once you have made an entry.
Page Size Enables you to specify the number of records to display per page returned in the results.

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Gifts Section 

The following image illustrates the gifts section of the Order|Order History|Gifts page:

The gifts section of the Order|Order History|Gifts page contains the following properties: 

Field Description
Update User Name The user associated with the delete, insert or update record in the order’s donation history.
Update Role The user’s role associated with the delete, insert or update record in the order’s donation history.
Update Date The date and time that the delete, insert or update record in the order’s donation history occurred.
Gift Record State Indicates whether the action was:
  • Delete: A removed donation
  • Insert: An added donation
  • Update: An updated donation
Program Name The program to which the appeal is associated.
Campaign Name The campaign to which the appeal is associated.
Appeal Name The name given for the appeal to which the gift applies.
Fund Name The name of the fund the gift was allocated to.
Name The name of the gift.
Gift Number A system-generated number used to identify the gift.
Pledge Date The date the donor intends to give your organization this gift.
Pledge Amount The amount the donor intends to give your organization with this gift.
Receiptable Amount The amount that can be included in a tax receipt.
Receipted Amount The amount that has been included in a tax receipt.
Tax Receipt Number The tax receipt number, if any.
Solicitor The name of the person within your organization responsible for soliciting the gift.
Referrer Contact Last Name The name of the person responsible for referring the donor to the campaign.
Gift Points The number of points accrued by the customer for the gift.