• Email Marketing Content Map
• Correspondence - Correspondence
  • Correspondence - Correspondence Pages
    • Correspondence - Correspondence|Search Page
    • Correspondence - Correspondence|Details Page
  • Using Correspondence
• Correspondence - Messages
  • Correspondence - Messages Pages
    • Correspondence - Messages|Search Page
    • Correspondence - Messages|Basic Page
    • Correspondence - Messages|Build Page
    • Correspondence - Messages|Schedule Page
    • Correspondence - Messages|Preview Page
  • Correspondence - Messages Pages (AudienceView 6.8.10)
    • Correspondence - Messages|Search Page (AudienceView 6.8.10)
    • Correspondence - Messages|Basic Page (AudienceView 6.8.10)
    • Correspondence - Messages|Build Page (AudienceView 6.8.10)
    • Correspondence - Messages|Preview Page (AudienceView 6.8.10)
    • Correspondence - Messages|Deliver Page (AudienceView 6.8.10)
  • Sending Messages
    • Creating a Message
    • Creating an Email or an Internal Message (AudienceView 6.8.10)
    • Creating a Message Extract (AudienceView 6.8.10)
    • Building the Content of a Message
    • Building Links to Performances, Bundles, Articles and Miscellaneous Items in a Message
      • Linking to a Performance in a Message
      • Linking to a Bundle in a Message
      • Linking to an Article in a Message
      • Linking to a Miscellaneous Item in a Message
      • Linking to a Gift in a Message
      • Referrer Codes
    • Inserting Tags into a Message
    • Previewing a Message
    • Testing and Scheduling Messages
      • Permission and Content Requirements for Scheduling Message
      • Sending a Test Message
      • Scheduling a Message
    • Spotlighting an Internal Message
    • Modifying a Message
    • Copying a Message
    • Deleting a Message
• Managing Customer Communication and Marketing Preferences
  • Opting Customers into Email Communications by Default
  • Opting Customers Out of Email Marketing by Default
  • Default Customer Email Marketing Message Preferences
    • Opt-In Options - Customer Communication Preferences List
    • Opt-Out Options - Customer Marketing Preferences List
  • Creating a Single Click Unsubscribe Link
  • Creating Mailing Lists
    • Creating BI Queries for Email Messages
    • Mailing List - Customer Communications Preferences
    • Do Not Mail List - Customer Marketing Preferences
  • Assigning Email Preferences
    • Assigning a Communication Preference
    • Assigning a Message Source
    • Assigning a Marketing Preference
• Email Marketing Best Practices

Before you are able to email selected customers, you must create a Customer BI query to reflect customers marketing/communication preferences, so that customers receive the messages that they want.

The following sections describe how to create general and marketing/communication mailing lists:

• Creating BI Queries for Email Messages
• Mailing List - Customer Communications Preferences
  Describes how to create a mailing list associated with the Customer Communication Preferences list.
• Do Not Mail List - Customer Marketing Preferences
  Describes how to create a do not mail list associated with the Customer Marketing Preferences list.

Caution When using a BI query to send messages, the value entered in the 'Max Extract Rows' field is ignored. If you want to limit the maximum number of results that are returned, you must do so via the Business Intelligence|Criteria or Business Intelligence|Filters pages.