• Email Marketing Content Map
• Correspondence - Correspondence
  • Correspondence - Correspondence Pages
    • Correspondence - Correspondence|Search Page
    • Correspondence - Correspondence|Details Page
  • Using Correspondence
• Correspondence - Messages
  • Correspondence - Messages Pages
    • Correspondence - Messages|Search Page
    • Correspondence - Messages|Basic Page
    • Correspondence - Messages|Build Page
    • Correspondence - Messages|Schedule Page
    • Correspondence - Messages|Preview Page
  • Correspondence - Messages Pages (AudienceView 6.8.10)
    • Correspondence - Messages|Search Page (AudienceView 6.8.10)
    • Correspondence - Messages|Basic Page (AudienceView 6.8.10)
    • Correspondence - Messages|Build Page (AudienceView 6.8.10)
    • Correspondence - Messages|Preview Page (AudienceView 6.8.10)
    • Correspondence - Messages|Deliver Page (AudienceView 6.8.10)
  • Sending Messages
    • Creating a Message
    • Creating an Email or an Internal Message (AudienceView 6.8.10)
    • Creating a Message Extract (AudienceView 6.8.10)
    • Building the Content of a Message
    • Building Links to Performances, Bundles, Articles and Miscellaneous Items in a Message
      • Linking to a Performance in a Message
      • Linking to a Bundle in a Message
      • Linking to an Article in a Message
      • Linking to a Miscellaneous Item in a Message
      • Linking to a Gift in a Message
      • Referrer Codes
    • Inserting Tags into a Message
    • Previewing a Message
    • Testing and Scheduling Messages
      • Permission and Content Requirements for Scheduling Message
      • Sending a Test Message
      • Scheduling a Message
    • Spotlighting an Internal Message
    • Modifying a Message
    • Copying a Message
    • Deleting a Message
• Managing Customer Communication and Marketing Preferences
  • Opting Customers into Email Communications by Default
  • Opting Customers Out of Email Marketing by Default
  • Default Customer Email Marketing Message Preferences
    • Opt-In Options - Customer Communication Preferences List
    • Opt-Out Options - Customer Marketing Preferences List
  • Creating a Single Click Unsubscribe Link
  • Creating Mailing Lists
    • Creating BI Queries for Email Messages
    • Mailing List - Customer Communications Preferences
    • Do Not Mail List - Customer Marketing Preferences
  • Assigning Email Preferences
    • Assigning a Communication Preference
    • Assigning a Message Source
    • Assigning a Marketing Preference
• Email Marketing Best Practices

By default, customers are not opted-in to receiving email communications from your organization. You can configure AudienceView so that every customer is automatically signed-up to receive emails.

To configure your system so that customers are automatically opted-in to receive email communications, complete the following:

1. Open the Registry application from the AudienceView Desktop.
2. Navigate to the Registry::EN::Business Objects::TScustomerBO::Customer::Customer Communication Preferences node.
3. Select Yes, please keep me informed with news, offers and updates! from the 'Default Value' field.
4. Click 'Apply'
   A window confirms that the application updated the Registry.
5. Click 'OK'.

Hint You can add additional values to the Customer Communication Preferences list so that you can create different mailing list options. For more information, refer to Opt-In Options - Customer Communication Preferences List.