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AudienceView Documentation

Enabling Benefit/Membership-Specific Add-Ons (AudienceView 6.8.17)

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You can create add-on articles that will only be displayed to customers who have the appropriate promotion code active in their sessions via a membership or benefit so that those customers can receive

Before You Begin
  • Create benefits that contains a single promotion code.
  • Write down the GUID of the promotion code associated to the benefit, using your browser to inspect the elements of the promotion code.
  • Optionally, add the benfit to a membership
To create a membership/benefit-specific add-on article, complete the following:
  1. Open the Product Configuration application from the AudienceView Desktop.
  2. Select the Miscellaneous Items tab.
    The Miscellaneous Items|Search page appears.
  3. Search for and select the miscellaneous item that you want to make a offer in the add-on article. 
    The Miscellaneous Items|Details page appears.
  4. Ensure that Add-On is selected from the 'Sales Type' field.
  5. Enter the GUID for the promotion code in the 'Data 8' field.
  6. Click 'Apply'.
    If you did not specify an 'Effective Date', the application confirms the use of the current date and time. Click 'OK'.
    A window confirms that the application updated the miscellaneous item.
  7. Click 'OK'.
  8. Open the Content Management application from the AudienceView Desktop.
  9. Select the Articles tab.
    The Articles|Search page appears.
  10. Click 'Create New'.
    The Articles|Basic page appears.
  11. Enter a 'Name' for the article.
  12. Select Body with Search from the 'Article Type' dropdown.
  13. Select the Calendar tab.
    The Articles|Calendar page appears.
  14. Click 'Add Entry'.
    A new calendar row appears in the article calendar group box.
  15. Complete the following article calendar fields:
    1. Select the role(s) that will be able to view the article from the 'User Role' field.
    2. Enter the date and time that you want the article to begin appearing in the 'On Calendar' field or click  to select a date .
    3. Enter the date and time that you want the article to no longer appear in the 'Off Calendar' field or click  to select a date .
  16. Select the Text tab.
    The Articles|Text page appears.
  17. Click 'Insert Widget' and select Search Results - Detailed.
    The Search Results Widget dialog box appears:
  18. Click 'Insert Widget'.
  19. Select the Criteria tab.
    The Articles|Criteria page appears.
  20. Click 'Add Criteria'.
  21. Select/enter the following:
    1. Field: Sales Type
    2. Type: Match Condition
    3. Operator: Equals
    4. Values: Add-On
  22. Click 'Add Criteria'.
  23. Select/enter the following:
    1. Field: Data 8
    2. Type: Match Condition (Session)
    3. Operator: Equals
    4. Values: Promotional Codes
  24. Click 'Create'.
    A window confirms that the application created the article.
  25. Click 'OK'.
  26. Assign the add-on article that you just created as 'Add-On Article' on the primary items (i.e. on the items that will trigger the upsell/add-on articles) the following items/pages:

When customers who have the appropriate membership/benefit are logged into AudienceView Online, and they add one of the primary items to their shopping carts, the add-on article will appear and display the promoted items.

When customers who do not have the appropriate membership/benefit (or are not logged in) select one of the primary items, the add-on article will appear but will not display the promoted items.