• Application Configuration Guide
  • Application Configuration Content Map
  • Configuration Workflows
    • AudienceView Configuration Workflow
    • Best Practice - Season Ticket with a Bundle and a Pass Configuration Workflow
    • Funds Management Configuration Workflow
    • Performance Configuration Workflow
  • Venue Configuration Application
    • Venue Configuration Content Map
    • Venue Configuration - Venue
      • Venue Configuration - Venue Pages
      • Configuring Venues
    • Venue Configuration - Series
      • Venue Configuration - Series Pages
      • Configuring Series
    • Venue Configuration - Performances
      • Venue Configuration - Performances Pages
      • Configuring Performances
    • Venue Configuration - Performance Management
      • Venue Configuration - Performance Management Pages
      • Managing Performances
    • Venue Configuration - Price Charts
      • Venue Configuration - Price Charts Pages
      • Configuring Price Charts
  • Product Configuration Application
    • Product Configuration Content Map
    • Product Configuration - Bundles
      • Product Configuration - Bundles Pages
      • Configuring Bundles
    • Product Configuration - Charges
      • Charge Calculation
      • Charge Behaviour
      • Optional Charge Behaviour (AudienceView 6.8.8)
      • Product Configuration - Charge Pages
      • Configuring Charges
    • Product Configuration - Miscellaneous Items
      • Product Configuration - Miscellaneous Items Pages
      • Configuring Miscellaneous Items
    • Product Configuration - Stored Value Items
      • Product Configuration - Stored Value Item Pages
      • Configuring Stored Value Items
    • Product Configuration - Promotions
      • Product Configuration - Promotions Pages
      • Configuring Promotions
    • Product Configuration - Benefits
      • Product Configuration - Benefits Pages
      • Configuring Benefits
  • Legends Application
    • Legends Content Map
    • Using the Colour Selection Tool
    • Legends - Price Zones
      • Legends - Price Zones Pages
      • Configuring Price Zones
    • Legends - Hold Types
      • Legends - Hold Types Pages
      • Configuring Hold Types
    • Legends - Fill Zones
      • Legends - Fill Zones Pages
      • Configuring Fill Zones
    • Legends - Price Types
      • Legends Price - Types Pages
      • Configuring Price Types
  • General Configuration Application
    • General Configuration Content Map
    • General Configuration - Payment Methods
      • General Configuration - Payment Methods Pages
      • Configuring Payment Methods
    • General Configuration - Tickets
      • General Configuration - Tickets Pages
      • Configuring Tickets
      • Configuring Print-at-Home Tickets
      • Pixel Dimensions
    • General Configuration - Delivery Methods
      • General Configuration - Delivery Method Pages
      • Configuring Delivery Methods
    • General Configuration - Passes
      • General Configuration - Passes Pages
      • Configuring Passes
    • General Configuration - Memberships
      • General Configuration - Memberships Pages
      • Configuring Memberships
    • General Configuration - Producers
      • General Configuration - Producers Pages
      • Configuring Producers
    • General Configuration - Lists
      • General Configuration - Lists Pages
      • Configuring Lists
    • General Configuration - Questions
      • General Configuration - Questions Pages
      • Configuring Questions
    • General Configuration - Reports
      • General Configuration - Reports Pages
      • Configuring Report Templates
    • General Configuration - Script Definition
      • General Configuration - Script Definition Pages
      • Configuring Script Definitions
    • General Configuration - Scripts
      • General Configuration - Scripts Pages
      • Configuring Scripts
    • General Configuration - Account Linkage Types
      • General Configuration - Account Linkage Types Pages
      • Configuring Account Linkage Types
    • General Configuration - Payment Gateways
      • General Configuration - Payment Gateways|Search Page
      • Resetting a Payment Gateway Terminal
      • Closing a Payment Gateway Batch
  • Funds Management Application
    • Funds Management Content Map
    • Funds Management - Programs
      • Funds Management - Programs Pages
      • Configuring Programs
    • Funds Management - Funds
      • Funds Management - Funds Pages
      • Configuring Funds
    • Funds Management - Gifts
      • Funds Management - Gifts Pages
      • Configuring Gifts
    • Example Fundraising Program
    • Tax Receipts and Thank You Letters
      • Installing the Mail Merge Plug-In
      • Creating a Mail Merge Template
      • Configuring Mail Merge Templates
      • Configuring a Default Tax Receipt Template
      • Configuring a Default Thank You Letter Template
• Administration Guide
  • Administration Guide Content Map
  • Application Security Application
    • Application Security Content Map
    • Application Security - Users
      • Application Security - Users Pages
      • Configuring Users
      • Configuring Online Users
    • Application Security - Groups
      • Application Security - Group Pages
      • Configuring Groups
    • Application Security - Roles
      • Application Security - Roles Pages
      • Configuring Roles
      • Configuring AudienceView Online Roles
    • Application Security - Audit
      • Application Security - Audit Pages
      • Searching for an Audit
    • Enabling AudienceView Desktop Content
      • Enabling Application Security Content
      • Enabling Business Intelligence and Reports Content
      • Enabling Content Management Content
      • Enabling Correspondence Content
      • Enabling Customer Services Content
      • Enabling Funds Management Content
      • Enabling General Configuration Content
      • Enabling Legends Content
      • Enabling My AudienceView Content
      • Enabling Point of Sale Content
      • Enabling Product Configuration Content
      • Enabling Registry Content
      • Enabling Utilities Content
      • Enabling Venue Configuration Content
    • BO Subsystem Actions
      • TSaccountLinkageBO
      • TSaccountLinkageTypeBO
      • TSapplicationScriptBO
      • TSarticleBO
      • TSauditBO
      • TSbenefitBO
      • TSbundleBO
      • TScontentBO
      • TScorrespondenceBO
      • TScustomerBO
      • TScustomerSupportBO
      • TSdataHistoryBO
      • TSdeliveryMethodBO
      • TSfundBO
      • TSgiftBO
      • TSgiftCertificateBO
      • TSgroupBO
      • TSlistBO
      • TSmapBO
      • TSmembershipLevelBO
      • TSmessageBO
      • TSmiscellaneousItemBO
      • TSnoteBO
      • TSobjectHistoryBO
      • TSofferBO
      • TSopportunityBO
      • TSorderBO
      • TSpassBO
      • TSpaymentGatewayBO
      • TSpaymentMethodBO
      • TSperformanceBO
      • TSpriceChartBO
      • TSpriceTypeBO
      • TSproducerBO
      • TSprogramBO
      • TSpromotionBO
      • TSquestionsBO
      • TSregistryBO
      • TSrenewalBO
      • TSreportBO
      • TSreportTemplateBO
      • TSsalesBO
      • TSscriptJobsBO
      • TSsearchBO (AudienceView 6.8.11)
      • TSseriesBO
      • TSserviceChargeBO
      • TSsiteBO
      • TSstoredValueBO
      • TStemplateBO
      • TSticketBO
      • TSticketTemplateBO
      • TSuserBO
      • TSuserRoleBO
      • TSvalueLegendBO
      • TSvenueBO
      • TSxslTemplateBO
    • CO Subsystem Actions
  • Registry Application
    • Registry Content Map
    • Navigating the Registry
    • Using the Registry Page
      • Registry Alerts Category
      • Registry Application Category
      • Registry Business Objects Category
      • Registry Collection Objects Category
      • Registry Content Management Category
      • Registry Primitives Category
      • Registry Session Category
    • Using the System Page
      • System Application Category
      • System Business Objects Category
      • System Configuration Category
      • System Databases Category
    • Using the Encryption Page to Purge Cardholder Data
    • Commonly Modified Registry Settings
    • Configuring System Settings
      • Localization in AudienceView
      • Configuring Currencies and Conversion Rates
      • Defining Date and Time Display Formats
      • Configuring Report (AudienceView 6.8.8) and BI (AudienceView 6.8.11) Styles
      • Configuring the Allocation Strategy
      • Configuring the Inclusive Charge Calculation
      • Making Charges Editable
      • Configuring Postal Code Types
      • Configuring Default Settings
      • Configuring Printers
      • Configuring Payment Terminals
      • Configuring System-Wide User Settings
      • Configuring System-Wide Alert Messages
      • Configuring the Admission Warning Limit
      • Configuring System Locations
      • Configuring Email Settings
      • Configuring Venue, Series and Performance Settings
      • Configuring Blocked-Off and Pass-Through Ticket Numbers
      • Configuring Marketing Data Fields
      • Configuring Extended Attributes
      • Configuring Reference IDs (AudienceView 6.8.19)
      • Configuring the Message Source Strategy
      • Configuring Customer Value Calculations
      • Configuring the Delivery Method Strategy
      • Configuring Payments
      • Configuring AVScheduler Service
      • Configuring Duplicate Account Criteria
      • Configuring Order Creation Messages
      • Configuring Membership Displays
      • Configuring Gift (Donation) Settings
      • Configuring the Uploading of Images and Files
      • Configuring the Registry Write Lock Timeout
      • Enabling Encrypted or Secure Pages
      • Binding a List to a Field
• AudienceView Branding Guide
  • AudienceView Branding Guide Content Map
  • About Responsive Design
    • Layout Behaviour of a Responsive Site
    • CSS @media Queries
    • Mobile First
    • Configuring Site Responsiveness
    • Disabling Site Responsiveness
  • Article Branding and Responsiveness
    • Responsive Layout Behaviour of Articles
    • Using Bootstrap to Build Responsive Content
    • Headers and Footers
    • Primary Feature Carousel
    • Centre Body/Body with Search Article Container
    • Secondary and Tertiary Features
    • Content Types and Best Practices
      • Fonts
      • Links
      • Images
      • Tables
      • Helper Classes
    • Search Results
      • Standard Search Results
      • Detailed Search Results
      • Grid Search Results
      • Search Result Responsiveness
  • AudienceView Online Labels
    • The Performance Buy Link Label Behaviour
    • Commonly Used Include File Labels
      • 3DSecure.inc
      • accountHeader.inc
      • accountNav.inc
      • brand_top.inc
      • common.inc
      • customer_notifications.inc
      • error.inc
      • hc.inc
      • head.inc
      • lookupAddress.inc
      • order_info.inc
      • promoCode.inc
      • spotLight.inc
    • accountBenefits.asp
    • accountEvents.asp
    • accountFriends.asp
    • accountInformation.asp
    • accountMarketing.asp
    • accountMemberships.asp
    • accountMessageList.asp
    • accountMessageView.asp
    • accountSavedPayment.asp
    • bundleResult.asp
    • bundleSelect.asp
    • bundleSelectGift.asp
    • bundleSelectMiscItem.asp
    • calendarWidget.asp
    • changePassword.asp
    • chooseLanguage.asp
    • createAccount.asp and createAccountWithOption.asp
    • customerOffers.asp
    • default.asp
    • donationDetails.asp
    • forgotPassword.asp
    • friendlyDispatch.asp
    • giftCardAddPayment.asp
    • giftCardAddReload.asp
    • giftCardInquiryReload.asp
    • giftCardListPayments.asp
    • giftCardListReloads.asp
    • giftCertificateDetails.asp
    • listOrders.asp
    • loadArticle.asp
    • login.asp
    • loginDelivery.asp
    • logout.asp
    • maintainAccount.asp
    • maintainAccountPaymentMethods.asp
    • maintainAddresses.asp
    • maintainContacts.asp
    • mapSelect.asp
    • miscItemDetail.asp
    • onlineMapScreens.svg
    • optionalCharge.asp (AudienceView 6.8.8)
    • orderContact.asp
    • redeemOffer.asp
    • reservationConfirm.asp
    • seatResult.asp
    • seatSelect.asp
    • shoppingCart.asp
    • showSeats.asp
    • ticketForwardAdmissions.asp
    • ticketForwardDetails.asp
    • ticketUsage.asp
    • urlPopup.asp
    • viewOrder.asp
    • waiting.asp
  • Image Usage Guidelines
    • Background Image Guidelines
      • Tiled Backgrounds
      • Repeating Backgrounds
      • Static Image Backgrounds
    • Header Logo Image Guidelines
    • Primary Feature Article Image Guidelines
    • Secondary and Tertiary Feature Article Image Guidelines
    • Sellable Item Image Guidelines
      • Search Image Guidelines
      • Miscellaneous Item Image Guidelines
    • Seat and Section View Image Guidelines
    • Event Image Guidelines
    • Report and Business Intelligence Logo Image Guidelines
• AudienceView Online Configuration Guide
  • Online Configuration Guide Content Map
  • Enabling Online Content in Application Security
  • AudienceView Online Configuration Workflow
  • Content Management Application
    • Introduction to Content Management
    • Content Management - Sites
      • Content Management - Sites Pages
      • Managing Sites
    • Content Management - Articles
      • Content Management - Articles Pages
      • Managing Articles
  • Configuring AudienceView Online
    • AudienceView Online Interface
    • Enabling AudienceView Online Users to Make Purchases
    • Configuring AudienceView Online Sales
      • Configuring Online Stored Value Item Visibility
      • Configuring the Payment Terminal for a Site
      • Making the CVV Code a Mandatory Field
      • Configuring 3-D Secure Payments
      • Displaying Seat Maps in AudienceView Online
      • Enabling Pick-a-Seat Sales in AudienceView Online
      • User-Friendly Limit Validation
      • Displaying Ticket Charges with Ticket Prices
      • Displaying Delivery Method Icons
      • Optimizing AudienceView Online Searches
      • Displaying Additional Performance Details
      • Configuring Recommendations
      • Configuring Featured Items, Recent Items and Links
      • Configuring "Add This" Functionality Online
      • Enabling Scalper Prevention
      • Enabling Upsell and Add-On Articles
      • Enabling Online Users to Submit Form Articles
      • Enabling Online Ship-To Customers
    • Configuring Online Gifts (Donations)
      • Displaying Fundraising Programs to Registered Users
      • Setting the Default AudienceView Online Tax Receipt
      • Setting the Default AudienceView Online Thank You Letter
      • Enabling Suggested Gifts
    • Ticket Reprinting and Forwarding
      • Configuring Ticket Reprinting and Forwarding
      • Using Ticket Reprinting and Forwarding Online
    • Online Reservations
      • Enabling Online Reservations
      • Creating an Online Reservation
      • Accepting an Online Reservation
      • Declining a Reservation
  • Virtual Waiting Room
  • Google Analytics
    • Google Analytics Offering
    • How the Google Analytics Feed Works
    • Google Analytics Profile Settings
    • Configuring AudienceView to Use Google Analytics
      • Managing AudienceView's Ability to Use Google Analytics - Online
      • Managing AudienceView's Ability to Use Google Analytics - Correspondence
      • Enabling Google Analytics Globally
      • Enabling Google Analytics by Site
      • Enabling Google Analytics for a Specific Article
• Google Tag Manager Configuration Guide
  • Google Tag Manager (GTM) Content Map
  • The Basics of Google Tag Manager
  • The Benefits of Google Tag Manager
  • The Risks of Google Tag Manager
  • Key Concepts of Google Tag Manager
  • Getting Started with Google Tag Manager
  • Enabling Google Tag Manager in AudienceView
    • Enabling Google Tag Manager in Application Security
    • Enabling Google Tag Manager on Your AudienceView Site(s)
    • Testing the Google Tag Manager Installation
  • Before We Go Any Further – We Need to Talk About the dataLayer
  • Just One More Thing About Variables
  • Google Tag Manager Use Cases
    • Use Case One (GTM) - Implementing Google Analytics through Google Tag Manager
    • Use Case Two (GTM) – Implementing a Basic Conversion Tag
    • Use Case Three (GTM) – Sending Errors as Google Analytics Events
    • Use Case Four (GTM) - Implementing Conversion Tags for Specific Products
    • Use Case Five (GTM) – Pushing Customer Search Input into Google Analytics
    • Use Case Six (GTM) – Implementing Sub-Domain Tracking with Google Analytics
  • Google Tag Manager - Tools and Troubleshooting
  • Technical Appendix - Google Tag Manager
    • av.cart
      • av.cart - Order Products
      • av.cart - Dictionary objects
      • av.cart - Dictionary Lookup Functions
      • av.cart - Utility Functions
    • av.order
      • av.order - Order Products
      • av.order - Dictionary Objects
      • av.order - Dictionary Lookup Functions
      • av.order - Utility Functions
    • av.page
    • av.session
    • transaction
    • dataLayer Events
• AudienceView Kiosk Configuration Guide
  • Kiosk Configuration Guide Content Map
  • Configuring Kiosk Purchases and Sales
    • Configuring Kiosk Purchases
      • Creating Kiosk-Specific Delivery Methods
      • Displaying Ticket Charges with Ticket Prices in the Kiosk
      • Configuring Multiple Kiosks for Printing
    • Configuring Kiosk Sales
      • Configuring the Payment Terminal for Kiosk Sales
      • Specifying the AudienceView Kiosk Payment Terminal
      • Setting the AudienceView Kiosk Payment Terminal
    • Displaying Seat Maps in Kiosk
      • Associating Kiosk Seat Map Images with Venues
      • Associating Kiosk Seat Map Images with Performances
    • Optimizing AudienceView Kiosk Search
      • Enabling Kiosk Keyword Searches
      • Enabling Numeric Kiosk Searches
  • Branding AudienceView Kiosk
    • Changing the Default Browser Title
    • Branding AudienceView Kiosk Banner Images
      • Branding the Kiosk Welcome Banner
      • Branding the Kiosk Buy Banner
      • Branding the Kiosk Donate Banner
      • Branding the Kiosk Pick Up Tickets Banner
      • Branding the Kiosk Touch Screen Message Banner
    • Changing AudienceView Kiosk’s Colour Definitions
    • Specifying AudienceView Kiosk Button Colours
  • Configuring AudienceView Kiosk Labels
    • Configuring Kiosk Messages
    • Commonly Used Include File Labels - Kiosk
      • brand_bottom.inc for the Kiosk
      • brand_top.inc for the Kiosk
      • card.inc for the Kiosk
      • config.inc for the Kiosk
      • game_header.inc for the Kiosk
      • head.inc for the Kiosk
      • performanceURLs.inc for the Kiosk
    • Configuring AudienceView Kiosk ASP Pages
      • Kiosk Performance ASP Pages
      • Kiosk Order ASP Pages
      • Kiosk Pickup ASP Pages

The following sections provide detailed information on how to configure AudienceView Online so that you can sell tickets/merchandise via the internet and mobile devices:

• AudienceView Online Interface
  Describes how the various areas of AudienceView Online.
• Enabling AudienceView Online Users to Make Purchases
  Describes the steps that are required to allow customers to make purchases online.
• Configuring AudienceView Online Sales:kets/merchandise via the internet and mobile devices.
• Configuring Online Gifts (Donations)
  Describes how to configure AudienceView to allow online customers to make donations.
• Ticket Reprinting and Forwarding
  Describes how to configure AudienceView to allow customers to reprint/forward their PDF tickets, and customers would use the funtionality.
• Online Reservations
  Describes how customers make online reservations.