• Application Configuration Content Map
• Configuration Workflows
  • AudienceView Configuration Workflow
  • Best Practice - Season Ticket with a Bundle and a Pass Configuration Workflow
  • Funds Management Configuration Workflow
  • Performance Configuration Workflow
• Venue Configuration Application
  • Venue Configuration Content Map
  • Venue Configuration - Venue
    • Venue Configuration - Venue Pages
      • Venue Configuration - Venue|Search Page
      • Venue Configuration - Venue|Basic Page
      • Venue Configuration - Venue|Labels Page
      • Venue Configuration - Venue|Sections Page
      • Venue Configuration - Venue|Screens Page
      • Venue Configuration - Venue|Seats Page
      • Venue Configuration - Venue|Gates Page
      • Venue Configuration - Venue|Templates Page
      • Venue Configuration - Venue|Edit Templates Page
    • Configuring Venues
      • Venue Creation Checklist
      • Creating a Venue Background Image
      • Creating a Venue
      • Working with Sections
      • Working with Screens
      • Working with Seats
      • Working with Gates
      • Working with Venue Templates
      • Obstructed View and Accessibility Messaging
      • Copying a Venue
      • Deleting a Venue
  • Venue Configuration - Series
    • Venue Configuration - Series Pages
      • Venue Configuration - Series|Search Page
      • Venue Configuration - Series|Basic Page
      • Venue Configuration - Series|Calendar Page
      • Venue Configuration - Series|Limits Page
      • Venue Configuration - Series|Types Page
      • Venue Configuration - Series|Batch Page
    • Configuring Series
      • Creating a Series
      • Managing Series Calendar Entries
      • Setting Series Limits
      • Configuring Performance Types
      • Assigning Performance Types to a Series
      • Modifying a Series
      • Pushing Down Series Changes to Performances
      • Copying a Series
      • Deleting a Series
      • Creating a Batch of Performances
      • Performance List Extract (Series Performance Proofing)
      • Proofing a Series
  • Venue Configuration - Performances
    • Venue Configuration - Performances Pages
      • Venue Configuration - Performances|Search Page
      • Venue Configuration - Performances|Basic Page
      • Venue Configuration - Performances|Calendar Page
      • Venue Configuration - Performances|Limits Page
      • Venue Configuration - Performances|Pricing Page
      • Venue Configuration - Performances|Ticket Usage Page
      • Venue Configuration - Performances|Notes Page
      • Venue Configuration - Performances|Gates Page
    • Configuring Performances
      • Creating a Performance
      • Managing Performance Calendar Entries
      • Setting Performance Limits
      • Setting Performance Pricing
      • Managing Admissions for a Single Performance
      • Modifying Admission Marketing Data for a Single Performance
      • Modifying the Price Zone Template for a Single Performance
      • Modifying the Hold Template for a Single Performance
      • Modifying the Best Available Template for a Single Performance
      • Managing Performance Specific Gates and Access Rules
      • Opening In-Flight Admissions
      • Copying a Performance
      • Deleting a Performance
      • Proofing a Performance
  • Venue Configuration - Performance Management
    • Venue Configuration - Performance Management Pages
      • Venue Configuration - Performance Management|Search Page
      • Venue Configuration - Performance Management|Seats Page
      • Venue Configuration - Performance Management|Price Page
      • Venue Configuration - Performance Management|Hold Page
      • Venue Configuration - Performance Management|Best Available Page
      • Venue Configuration - Performance Management|Model Page
    • Managing Performances
      • Adding an Admission to Multiple Performances
      • Removing an Admission from Multiple Performances
      • Modifying Admission Marketing Data for Multiple Performances
      • Modifying the Price Zone Template for Multiple Performances
      • Modifying the Hold Template for Multiple Performances
      • Modifying the Best Available Template for Multiple Performances
      • Modifying the Pricing Model for Multiple Performances
      • Printing Performance Seating Information
  • Venue Configuration - Price Charts
    • Venue Configuration - Price Charts Pages
      • Venue Configuration - Price Charts|Search Page
      • Venue Configuration - Price Charts|Basic Page
      • Venue Configuration - Price Charts|Pricing Page
      • Venue Configuration - Price Charts|Charges Page
      • Venue Configuration - Price Charts|Assignments Page
      • Venue Configuration - Price Charts|History Pages
    • Configuring Price Charts
      • Applying Charges to a Price Chart
      • Creating a Price Chart
      • Managing Pricing on a Price Chart
      • Managing Charges on a Price Chart
      • Managing Performances on a Price Chart
      • Layering Price Charts
      • Modifying a Price Chart
      • Copying a Price Chart
      • Deleting a Price Chart
      • Proofing a Price Chart
• Product Configuration Application
  • Product Configuration Content Map
  • Product Configuration - Bundles
    • Product Configuration - Bundles Pages
      • Product Configuration - Bundles|Search Page
      • Product Configuration - Bundles|Details Page
      • Product Configuration - Bundles|Calendar Page
      • Product Configuration - Bundles|Charges Page
      • Product Configuration - Bundles|Elements Page
      • Product Configuration - Bundles|Assignments Page
      • Product Configuration - Bundles|Stored Value Items Page
      • Product Configuration - Bundles|Miscellaneous Items Page
      • Product Configuration - Bundles|Gifts Page
    • Configuring Bundles
      • Creating a Bundle
      • Creating a Draw Down Bundle
      • Associating Passes with a Bundle
      • Adding Bundle Price Types
      • Adding Memberships to a Bundle
      • Managing Bundle Calendar Entries
      • Managing Charges on a Bundle
      • Managing Elements on a Bundle
      • Managing Price Charts on a Bundle
      • Managing Stored Value Items on a Bundle
      • Managing Miscellaneous Items on a Bundle
      • Managing Gifts on a Bundle
      • Configuring Bundle Groups
      • Modifying a Bundle
      • Creating a Bundle Version
      • Deleting a Bundle Version
      • Deleting a Bundle Version Element
      • Deleting a Bundle
      • Proofing a Bundle
  • Product Configuration - Charges
    • Charge Calculation
    • Charge Behaviour
    • Optional Charge Behaviour (AudienceView 6.8.8)
    • Product Configuration - Charge Pages
      • Product Configuration - Charges|Search Page
      • Product Configuration - Charges|Details Page
      • Product Configuration - Charges|Cap Page
      • Product Configuration - Charges|Pricing Page
      • Product Configuration - Charges|Location Page
    • Configuring Charges
      • Creating a Charge
      • Adding a Cap to a Charge
      • Pricing a Charge
      • Creating a Threshold for a Charge
      • Managing Charge Locations
      • Modifying a Charge
      • Deleting a Charge
  • Product Configuration - Miscellaneous Items
    • Product Configuration - Miscellaneous Items Pages
      • Product Configuration - Miscellaneous Items|Search Page
      • Product Configuration - Miscellaneous Items|Details Page
      • Product Configuration - Miscellaneous Items|Options Page
      • Product Configuration - Miscellaneous Items|Calendar Page
      • Product Configuration - Miscellaneous Items|Pricing Page
      • Product Configuration - Miscellaneous Items|Charges Page (AudienceView 6.8.8)
    • Configuring Miscellaneous Items
      • Creating a Miscellaneous Item
      • Managing Miscellaneous Item Versions
      • Associating Passes with a Miscellaneous Item
      • Managing Miscellaneous Item Options
      • Managing Miscellaneous Item Previews
      • Managing Miscellaneous Item Calendar Entries
      • Adding Miscellaneous Item Pricing (Prior to AudienceView 6.8.8)
      • Adding Miscellaneous Item Prices and Charges (AudienceView 6.8.8)
      • Modifying a Miscellaneous Item
      • Deleting a Miscellaneous Item
  • Product Configuration - Stored Value Items
    • Product Configuration - Stored Value Item Pages
      • Product Configuration - Stored Value Items|Search Page
      • Product Configuration - Stored Value Items|Details Page
      • Product Configuration - Stored Value Items|Calendar Page
    • Configuring Stored Value Items
      • Creating a Stored Value Item
      • Managing Stored Value Item Calendar Entries
      • Modifying a Stored Value Item
      • Deleting a Stored Value Item
  • Product Configuration - Promotions
    • Product Configuration - Promotions Pages
      • Product Configuration - Promotions|Search Page
      • Product Configuration - Promotions|Details Page
      • Product Configuration - Promotions|Limits Page
    • Configuring Promotions
      • Promotion Scenarios
      • Creating a Promotion
      • Adding Single-Use Access Codes to a Promotion
      • Marking Single-Use Access Codes as Used
      • Setting Promotion Limits
      • Modifying a Promotion
      • Deleting a Promotion
      • Associating Promotions
  • Product Configuration - Benefits
    • Product Configuration - Benefits Pages
      • Product Configuration - Benefits|Search Page
      • Product Configuration - Benefits|Details Page
    • Configuring Benefits
      • Creating a Benefit
      • Adding a Note to a Benefit
      • Modifying a Benefit
      • Deleting a Benefit
• Legends Application
  • Legends Content Map
  • Using the Colour Selection Tool
  • Legends - Price Zones
    • Legends - Price Zones Pages
      • Legends - Price Zones|Search Page
      • Legends - Price Zones|Details Page
    • Configuring Price Zones
      • Creating a Price Zone
      • Modifying a Price Zone
      • Copying a Price Zone
      • Deleting a Price Zone
  • Legends - Hold Types
    • Legends - Hold Types Pages
      • Legends - Hold Types|Search Page
      • Legends - Hold Types|Details Page
    • Configuring Hold Types
      • Creating a Hold Type
      • Modifying a Hold Type
      • Copying a Hold Type
      • Deleting a Hold Type
  • Legends - Fill Zones
    • Legends - Fill Zones Pages
      • Legends - Fill Zones|Search Page
      • Legends - Fill Zones|Details Page
    • Configuring Fill Zones
      • Creating a Fill Zone
      • Modifying a Fill Zone
      • Copying a Fill Zone
      • Deleting a Fill Zone Level
  • Legends - Price Types
    • Legends Price - Types Pages
      • Legends - Price Types|Search Page
      • Legends - Price Types|Details Page
      • Legends - Price Types|Limits Page
    • Configuring Price Types
      • Creating a Price Type
      • Setting Price Type Limits
      • Modifying a Price Type
      • Copying a Price Type
      • Deleting a Price Type
• General Configuration Application
  • General Configuration Content Map
  • General Configuration - Payment Methods
    • General Configuration - Payment Methods Pages
      • General Configuration - Payment Methods|Search Page
      • General Configuration - Payment Methods|Basic Page
      • General Configuration - Payment Methods|Blacklist Page
    • Configuring Payment Methods
      • Creating a Payment Method
      • Creating a PayPal Payment Method
      • Creating a MasterPass Payment Method (AudienceView 6.8.6)
      • Creating a Blacklist Item
      • Deleting a Blacklist Item
      • Modifying a Payment Method
      • Deleting a Payment Method
  • General Configuration - Tickets
    • General Configuration - Tickets Pages
      • General Configuration - Tickets|Search Page
      • General Configuration - Tickets|Basic Page
      • General Configuration - Tickets|Elements Page
      • General Configuration - Tickets|Dynamic Values Page
    • Configuring Tickets
      • Notes About Tickets
      • Creating a Ticket Template
      • Adding a Printer Device and Stock Preference to a Ticket Template
      • Working with Elements
      • Working with Dynamic Values
      • Adding a Windows Font
      • Modifying a Ticket Template
      • Copying a Device
      • Deleting a Device
      • Copying a Ticket Template
      • Deleting a Ticket Template
    • Configuring Print-at-Home Tickets
      • Configuring PDF Ticket Templates
    • Pixel Dimensions
  • General Configuration - Delivery Methods
    • General Configuration - Delivery Method Pages
      • General Configuration - Delivery Method|Search Page
      • General Configuration - Delivery Method|Basic Page
    • Configuring Delivery Methods
      • Creating a Delivery Method
      • Modifying a Delivery Method
      • Deleting a Delivery Method
  • General Configuration - Passes
    • General Configuration - Passes Pages
      • General Configuration - Passes|Search Page
      • General Configuration - Passes|Basic Page
      • General Configuration - Passes|Performances Page
    • Configuring Passes
      • Creating a Pass
      • Adding Eligible Performances to a Pass
      • Modifying a Pass
      • Deleting a Pass
  • General Configuration - Memberships
    • General Configuration - Memberships Pages
      • General Configuration - Memberships|Search Page
      • General Configuration - Memberships|Basic Page
      • General Configuration - Memberships|Levels Page
    • Configuring Memberships
      • Creating a Membership
      • Creating a Membership Level
      • Deleting a Membership Level
      • Creating a Membership Version
      • Deleting a Membership Version
      • Modifying a Membership
      • Associating a Benefit with a Membership
      • Deleting a Membership
  • General Configuration - Producers
    • General Configuration - Producers Pages
      • General Configuration - Producers|Search Page
      • General Configuration - Producers|Basic Page
      • General Configuration - Producers|Fees Page
    • Configuring Producers
      • Creating a Producer
      • Configuring Payment Fees
      • Configuring Performance Fees
      • Modifying a Producer
      • Deleting a Producer
  • General Configuration - Lists
    • General Configuration - Lists Pages
      • General Configuration - Lists|Search Page
      • General Configuration - Lists|Basic Page
      • General Configuration - Lists|Entries Page
    • Configuring Lists
      • Commonly Modified Lists
      • Creating a List
      • Specifying a List’s Sort Order
      • Modifying a List
      • Deleting a List Entry
      • Deleting a List
  • General Configuration - Questions
    • General Configuration - Questions Pages
      • General Configuration - Questions|Search Page
      • General Configuration - Questions|Basic Page
    • Configuring Questions
      • Creating a Question
      • Modifying a Question
      • Deleting a Question
  • General Configuration - Reports
    • General Configuration - Reports Pages
      • General Configuration - Reports|Search Page
      • General Configuration - Reports|Edit Page
    • Configuring Report Templates
      • Creating a Report Template
      • Modifying a Report Template
      • Deleting a Report Template
  • General Configuration - Script Definition
    • General Configuration - Script Definition Pages
      • General Configuration - Script Definition|Search Page
      • General Configuration - Script Definition|Edit Page
    • Configuring Script Definitions
      • Creating a Script Definition
      • Modifying a Script Definition
      • Deleting a Script Definition
  • General Configuration - Scripts
    • General Configuration - Scripts Pages
      • General Configuration - Scripts|Search Page
      • General Configuration - Scripts|Edit Page
    • Configuring Scripts
      • Creating a Script
      • Modifying a Script
      • Deleting a Script
  • General Configuration - Account Linkage Types
    • General Configuration - Account Linkage Types Pages
      • General Configuration - Account Linkage Types|Search Page
      • General Configuration - Account Linkage Types|Edit Page
    • Configuring Account Linkage Types
      • Creating an Account Linkage Type
      • Modifying an Account Linkage Type
      • Deleting an Account Linkage Type
  • General Configuration - Payment Gateways
    • General Configuration - Payment Gateways|Search Page
    • Resetting a Payment Gateway Terminal
    • Closing a Payment Gateway Batch
• Funds Management Application
  • Funds Management Content Map
  • Funds Management - Programs
    • Funds Management - Programs Pages
      • Funds Management - Programs|Search Page
      • Funds Management - Programs|Program Page
      • Funds Management - Programs|Campaigns Page
      • Funds Management - Programs|Appeals Page
      • Funds Management - Programs|Gifts Page
    • Configuring Programs
      • Creating a Program
      • Adding a Campaign to a Program
      • Adding an Appeal to a Campaign
      • Setting and Managing Fundraising Goals
      • Modifying a Program, Campaign or Appeal
      • Deleting a Program, Campaign or Appeal
  • Funds Management - Funds
    • Funds Management - Funds Pages
      • Funds Management - Funds|Search Page
      • Funds Management - Funds|Details Page
      • Funds Management - Funds|Gifts Page
      • Funds Management - Funds|Notes Page
    • Configuring Funds
      • Creating a Fund
      • Deleting a Fund
  • Funds Management - Gifts
    • Funds Management - Gifts Pages
      • Funds Management - Gifts|Search Page
      • Funds Management - Gifts|Details Page
      • Funds Management - Gifts|Calendar Page
    • Configuring Gifts
      • Creating a Gift
      • Adding Gift Points
      • Managing Gift Calendar Entries
      • Suggesting a Gift
      • Modifying a Gift
      • Deleting a Gift
  • Example Fundraising Program
  • Tax Receipts and Thank You Letters
    • Installing the Mail Merge Plug-In
    • Creating a Mail Merge Template
    • Configuring Mail Merge Templates
    • Configuring a Default Tax Receipt Template
    • Configuring a Default Thank You Letter Template

The Configuring Programs page provides an introduction to the configuration of programs, and the following sections describe how to work with programs, campaigns and appeals:

• Creating a Program
• Adding a Campaign to a Program
• Adding an Appeal to a Campaign
• Setting and Managing Fundraising Goals
  • Setting a Fundraising Goal
  • Modifying a Fundraising Goal
  • Deleting a Fundraising Goal
• Modifying a Program, Campaign or Appeal
• Deleting a Program, Campaign or Appeal