AudienceView Connect
AudienceView Documentation

System Business Objects Category

 

The Business Objects category displays all of the business objects in the AudienceView system.  Every business object in the system manages the attributes that are stored for the different entities in the system.

Two key business objects that manage the information for both customers and the created orders are:

  • TScustomerBO: Enables you to set which criteria to use when determining the uniqueness of a customer. You can use this to help prevent the creation of duplicate customer accounts.
  • TSorderBO: Enables you to set expiration dates for gift certificates, balance due dates for any order with an outstanding balance, renewal dates for gifts and to define whether or not best available searches or map sales can leave behind single seats.

The following table describes the fields available for configuring this category.

Field Description
Label This is the name of the current node, the Registry application System::Business Objects node.
maxUploadFileSize The maximum file size that can be uploaded. This is set to 1M or one megabyte.
maxUploadImageSize The maximum image size that can be uploaded. This is set to 1M or one megabyte.
Allowable upload file extentions This is a read-only field outlining the types of files that can be uploaded, DOC, DOCX, XLS, XLSX, PPT, PPTX, PDF and CSS
Allowable upload image extensions This is a read-only field outlining the types of images that can be uploaded, JPG, PNG and GIF

TScustomerBO

You can use the Registry application System::Business Objects::TScustomerBO category to prevent the generation of duplicate customer accounts.

Caution
Depending on how you configure this category, and how large your database is, checking for duplicate accounts can impact performance.
For further assistance, contact AudienceView Support via the Support Portal at http://support.audienceview.com. If you do not have a 'User Name' or 'Password' send an email to support@audienceview.com.

The following table describes the fields available for configuring this category.

Field Description
duplicate account criteria Enables you to set which criteria to use when determining the uniqueness of a customer.
When a user attempts to create a customer with the selected duplicate account information, the application will present a warning to the user. Users can accept the warning and still create the customer.
You can also use the Duplicate Account Summary Report report to report on possible duplicate accounts based on specified criteria.
Label Enables you to change the label for this node. The default value is TScustomerBO.

TSorderBO

You can use the Registry application System::Business Objects::TSorderBO category to set expiration dates for gift certificates, balance due dates for any order with an outstanding balance, renewal dates for gifts and to define whether or not best available searches can leave behind single seats.

The following table describes the fields available for configuring this category.

Field Description
Disable ability to leave orphaned single seats Determines whether best available sales can allow single seats to be left behind. For more information, refer to Configuring the Single Seat Strategy.
balance due offset Determines the default balance due date on any order with an outstanding balance. Users can overwrite this value. The application calculates the date from the earliest performance on the order. For more information, refer to Setting the Balance Due Offset.
Enter a relative date or click  to select a relative date.
For more information, refer to Using Relative Dates and Times.
Delivery Method Strategy Determines how delivery methods are made available in an order. Available strategies are:
  • Union: make all delivery methods available that are applicable to any items within the order.
  • Intersection: make only the delivery methods that all order items have in common available on the order.

    By default, the system uses the Union option.

    For more information, refer to Configuring the Delivery Method Strategy.
gift renewal offset duration Determines the default renewal date for renewal donations. Users can overwrite this value. The application calculates the renewal date from the Pledge Date, not the order creation date.
Enter a relative date or click  to select a relative date.
For more information, refer to Using Relative Dates and Times.
giftCert timeout Determines when gift certificates and gift cards expire from the purchase date. For more information, refer to Setting the Default Gift Certificate and Gift Card Expiry Date.
Enter a relative date or click  to select a relative date.
For more information, refer to Using Relative Dates and Times.
Label Enables you to change the label for this node. The default value is TSorderBO.