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AudienceView Documentation

Setting the Default Number of Allowed Failed Log-in Attempts

When a new regular user or customer user is created by another user, the number of allowed failed log-in attempts can be set. This is the number of times the user can attempt to log-in with the wrong password before AudienceView will block subsequent log-in attempts. Once the user reaches this maximum, a user with appropriate permissions must unlock the account. This number is set in the Application Security application User|Basic and Customer Services application Customer|Users pages.

You can use the Registry to set the default number of log-in attempts and disable users from modifying this.

Information
By default, the number of allowed failed log-in attempts is set to 10. For WebSales, the Registry application Registry::EN::Business Objects::TScustomerBO::User::Number of failed log-in attempts node is used.

To set the default number of allowed failed login attempts, complete the following:

  1. Open the Registry application from the AudienceView Desktop.
  2. To set the default for:
    1. New Customer Users (available from the Customer Services application Customer|Users page): Navigate to the Registry::EN::Business Objects::TSuserBO::User::Number of allowed failed login attempts node.
    2. New Users (available from the Application Security application Users|Basic page): Navigate to the Registry::EN::Business Objects::TSuserBO::User::Number of allowed failed login attempts node.
  3. Enter the number of times you want to allow users to attempt to login before their accounts are disabled in the 'Default Value' field.
    By default, users can modify this value. If you want to set a maximum value to which the field can be modified, use the Maximum Value field. To disable users from modifying the field, select No from the 'Writeable' dropdown.