• Localization in AudienceView
  • Defining the System Locale
• Configuring Currencies and Conversion Rates
  • Setting the Default Currency
  • Adding New Currencies
  • Modifying Currency Conversion Rates
• Defining Date and Time Display Formats
  • Modifying Date and Time Criteria
  • Defining the Default Date and Time Format
  • Date Format Codes
  • Date and Time Subtypes
  • Date and Time Format Settings
  • Changing Windows Date and Time Settings
• Configuring Report (AudienceView 6.8.8) and BI (AudienceView 6.8.11) Styles
• Configuring the Allocation Strategy
• Configuring the Inclusive Charge Calculation
• Making Charges Editable
• Configuring Postal Code Types
• Configuring Default Settings
  • Configuring Default System Preferences
  • Setting the Default Gift Certificate and Gift Card Expiry Date
  • Configuring Order Defaults
  • Setting the Default Reporting and BI Database
• Configuring Printers
  • Adding a Printer
  • Configuring Browser Printing
  • Setting the Default Stock Size for PDF Printing
  • Configuring Stock Types
  • Setting the Default Release, Reprint and Unprint Reasons
  • Setting the Printing Script Timeout
• Configuring Payment Terminals
  • Adding a Payment Terminal
  • Deleting a Payment Terminal
• Configuring System-Wide User Settings
  • Setting the Default Number of Allowed Failed Log-in Attempts
  • Configuring User Password Requirements
  • Configuring Customer Password Timeouts
  • Setting the Number of Audit Changes to Retain
• Configuring System-Wide Alert Messages
• Configuring the Admission Warning Limit
• Configuring System Locations
• Configuring Email Settings
  • Configuring Separate Email Servers
  • Configuring Parallel Email Worker Thread Settings
  • Setting the Mailhost
  • Setting the Session Email 'From' Address
  • Setting the Customer Creation Email 'From' Address
  • Setting the Order Email 'From' Address
  • Setting the Order Confirmation BCC Email Address
  • Setting the Report Email 'From' Address
  • Setting the Email 'From' Address for Proofing Extracts
  • Setting the Email Confirmation Template
  • Setting the Cancel Tickets Confirmation Email Template
  • Setting the Email Invoice Template
  • Setting the Order Confirmation Ship To Template
  • Setting the Payment Processor Email 'From' Address
  • Setting the Auto-Commit Frequency
  • Setting Email Correspondence to use a Remote SMTP Server
• Configuring Venue, Series and Performance Settings
  • Configuring Series, Performance and Admission Data Fields
  • Configuring the Single Seat Strategy
  • Modifying the Seat Display Threshold
  • Seat Availability Indicators
    • Displaying Availability Indicators
    • Modifying Availability Percentages
  • Configuring the Performance Availability Cache Timeout
• Configuring Blocked-Off and Pass-Through Ticket Numbers
• Configuring Marketing Data Fields
  • Modifying Marketing Data for Bulk Updates
  • Setting Marketing Fields for BI
  • Modifying Marketing Data List Options for Reporting
• Configuring Extended Attributes
• Configuring Reference IDs (AudienceView 6.8.19)
• Configuring the Message Source Strategy
• Configuring Customer Value Calculations
  • Enabling Customer Values
  • Enabling Customer Statistics in the Desktop
  • Enabling Customer Statistics Online
• Configuring the Delivery Method Strategy
• Configuring Payments
  • Masking Fields
  • Creating a Payment Type
  • Setting the Payment Processor Terminal ID
  • Enabling Payment Authorization
  • Setting the AVS and CVV Default Ignore Validation Failure Options
  • Enabling Unpaid Reason Functionality
  • Enabling the Change Due Calculator
  • Adding the Change Due Amount to Messages
  • Setting the Balance Due Offset
  • Disabling the Save Payment Details Option
  • Configuring the Payment Scheduler
• Configuring AVScheduler Service
  • Editing the AVSchedulerSVC.exe.config File
  • Creating the AVSchedulerSVC Service
  • Starting the AVSchedulerTray
  • Testing the AVScheduler Service
• Configuring Duplicate Account Criteria
• Configuring Order Creation Messages
  • Modifying the Online Order Creation Message
  • Modifying the Desktop Order Creation Message
• Configuring Membership Displays
  • Membership Text Colour
  • Configuring Membership Expiry Lead Time in the Registry
  • Configuring the Minimum Number of Memberships Displayed
• Configuring Gift (Donation) Settings
  • Setting the Fiscal Year Start Date
  • Setting the Gift Renewal Offset Duration
  • Setting the Maximum Pledge Amount
• Configuring the Uploading of Images and Files
• Configuring the Registry Write Lock Timeout
• Enabling Encrypted or Secure Pages
• Binding a List to a Field

Browser (Client) printing allows you to print tickets, receipts and reports to a local or local network printer. No network path from the AudienceView server to the printer is required. This feature uses a small Java applet that is automatically installed on the first use of the feature. Client printing supports items in FGL2, FGL4 and PDF formats.

Hint Before using a browser (Client) printer, visit http://java.com/verify to ensure that you have the latest version of Java installed on your device. If there is an update to Java after completing this process, you will be prompted to updated it when you attempt to print an order. If this occurs, the order will need to be printed again.

To use a local, browser-based printer to print items, complete the following:

1. Connect the printer to your device, and install it locally following the printer's installation instructions.
2. Open the Application Security application from the AudienceView Desktop.
   The Group|Search page appears.
3. Search for and select the group that you want to enable content for. For more information, refer to Application Security - Group|Search Page and Performing Searches.
   The Group|Basic page appears.
4. Select the Content tab.
   The Group|Content page appears.
5. Select the System property.
6. Select the Client Printing property.
7. Click 'Apply'.
   A window confirms the application updated the group.
8. Click 'OK'.
   A window confirms that the application updated the group.
9. Open the Registry application from the AudienceView Desktop.
10. Navigate to the System::Configuration::Printers node.
11. Click 'New Node'.
12. Enter the name of the printer in the 'Node Name' field.
13. Select Client Printer from the 'Type' dropdown.
14. Select the type of printer that you are using from the 'Device' dropdown:
    • FGL2
    • FGL4
    • PDF (if you select PDF, ensure that you set the 'DPI' to 72)
15. Enter the exact name of printer as it appears in the Devices and Printers section of your local computer in the 'Queue' field.
16. Click 'Apply'.
    A window confirms that the application updated the Registry.
17. Click 'OK'.
18. If you are a self-hosted client, the following MIME Type needs to be added to IIS:
    • File name extension = .jnlp
    • MIME type = application/x-java-jnlp-file

The first time that you use the browser (Client) printer from your device/web browser, the following message will appear:

Select the check box and click 'Run'.

Hint Browser (Client) printing works well for small- and medium-sized print jobs. You may experience issues printing larger jobs because of the larger file sizes. If you are experiencing issues we suggest breaking your print job into batches of 1,000 orders.

Caution The following printing types are not currently supported by browser (Client) printing: Scheduled printing Kiosk printing POS printing Ticket templates with a 'Device Type' of Windows. They must be updated to PDF