• Registry Content Map
• Navigating the Registry
• Using the Registry Page
  • Registry Alerts Category
  • Registry Application Category
  • Registry Business Objects Category
  • Registry Collection Objects Category
  • Registry Content Management Category
  • Registry Primitives Category
  • Registry Session Category
• Using the System Page
  • System Application Category
  • System Business Objects Category
  • System Configuration Category
    • Currencies
    • Numbers
    • Payment Gateways
      • Bluefin (AudienceView 6.8.13)
      • CBORD (AudienceView 6.8.16)
      • MasterPass - Payment Gateway (AudienceView 6.8.6)
      • MiraServ
      • PayPal - Payment Gateway
      • PayPal Native - Payment Gateway
      • ProtoBase
      • RedCard
      • ServeBase
      • TenderRetail
      • Test Gateway
      • TouchNet
      • Validata
    • Postal Code Types
    • Preferences
    • Printers
    • Terminals
  • System Databases Category
• Using the Encryption Page to Purge Cardholder Data
• Commonly Modified Registry Settings
• Configuring System Settings
  • Localization in AudienceView
    • Defining the System Locale
  • Configuring Currencies and Conversion Rates
    • Setting the Default Currency
    • Adding New Currencies
    • Modifying Currency Conversion Rates
  • Defining Date and Time Display Formats
    • Modifying Date and Time Criteria
    • Defining the Default Date and Time Format
    • Date Format Codes
    • Date and Time Subtypes
    • Date and Time Format Settings
    • Changing Windows Date and Time Settings
  • Configuring Report (AudienceView 6.8.8) and BI (AudienceView 6.8.11) Styles
  • Configuring the Allocation Strategy
  • Configuring the Inclusive Charge Calculation
  • Making Charges Editable
  • Configuring Postal Code Types
  • Configuring Default Settings
    • Configuring Default System Preferences
    • Setting the Default Gift Certificate and Gift Card Expiry Date
    • Configuring Order Defaults
    • Setting the Default Reporting and BI Database
  • Configuring Printers
    • Adding a Printer
    • Configuring Browser Printing
    • Setting the Default Stock Size for PDF Printing
    • Configuring Stock Types
    • Setting the Default Release, Reprint and Unprint Reasons
    • Setting the Printing Script Timeout
  • Configuring Payment Terminals
    • Adding a Payment Terminal
    • Deleting a Payment Terminal
  • Configuring System-Wide User Settings
    • Setting the Default Number of Allowed Failed Log-in Attempts
    • Configuring User Password Requirements
    • Configuring Customer Password Timeouts
    • Setting the Number of Audit Changes to Retain
  • Configuring System-Wide Alert Messages
  • Configuring the Admission Warning Limit
  • Configuring System Locations
  • Configuring Email Settings
    • Configuring Separate Email Servers
    • Configuring Parallel Email Worker Thread Settings
    • Setting the Mailhost
    • Setting the Session Email 'From' Address
    • Setting the Customer Creation Email 'From' Address
    • Setting the Order Email 'From' Address
    • Setting the Order Confirmation BCC Email Address
    • Setting the Report Email 'From' Address
    • Setting the Email 'From' Address for Proofing Extracts
    • Setting the Email Confirmation Template
    • Setting the Cancel Tickets Confirmation Email Template
    • Setting the Email Invoice Template
    • Setting the Order Confirmation Ship To Template
    • Setting the Payment Processor Email 'From' Address
    • Setting the Auto-Commit Frequency
    • Setting Email Correspondence to use a Remote SMTP Server
  • Configuring Venue, Series and Performance Settings
    • Configuring Series, Performance and Admission Data Fields
    • Configuring the Single Seat Strategy
    • Modifying the Seat Display Threshold
    • Seat Availability Indicators
      • Displaying Availability Indicators
      • Modifying Availability Percentages
    • Configuring the Performance Availability Cache Timeout
  • Configuring Blocked-Off and Pass-Through Ticket Numbers
  • Configuring Marketing Data Fields
    • Modifying Marketing Data for Bulk Updates
    • Setting Marketing Fields for BI
    • Modifying Marketing Data List Options for Reporting
  • Configuring Extended Attributes
  • Configuring Reference IDs (AudienceView 6.8.19)
  • Configuring the Message Source Strategy
  • Configuring Customer Value Calculations
    • Enabling Customer Values
    • Enabling Customer Statistics in the Desktop
    • Enabling Customer Statistics Online
  • Configuring the Delivery Method Strategy
  • Configuring Payments
    • Masking Fields
    • Creating a Payment Type
    • Setting the Payment Processor Terminal ID
    • Enabling Payment Authorization
    • Setting the AVS and CVV Default Ignore Validation Failure Options
    • Enabling Unpaid Reason Functionality
    • Enabling the Change Due Calculator
    • Adding the Change Due Amount to Messages
    • Setting the Balance Due Offset
    • Disabling the Save Payment Details Option
    • Configuring the Payment Scheduler
  • Configuring AVScheduler Service
    • Editing the AVSchedulerSVC.exe.config File
    • Creating the AVSchedulerSVC Service
    • Starting the AVSchedulerTray
    • Testing the AVScheduler Service
  • Configuring Duplicate Account Criteria
  • Configuring Order Creation Messages
    • Modifying the Online Order Creation Message
    • Modifying the Desktop Order Creation Message
  • Configuring Membership Displays
    • Membership Text Colour
    • Configuring Membership Expiry Lead Time in the Registry
    • Configuring the Minimum Number of Memberships Displayed
  • Configuring Gift (Donation) Settings
    • Setting the Fiscal Year Start Date
    • Setting the Gift Renewal Offset Duration
    • Setting the Maximum Pledge Amount
  • Configuring the Uploading of Images and Files
  • Configuring the Registry Write Lock Timeout
  • Enabling Encrypted or Secure Pages
  • Binding a List to a Field

The following sections describe how to configure customer value calculations:

• Enabling Customer Values
  Describes how to enable/configure the customer value section of the Customer Services application Customer|Basic page .
• Enabling Customer Statistics in the Desktop
  Describes how to enable/configure the customer statistics section of the Customer Services application Customer|Basic page
• Enabling Customer Statistics Online
  Describes how to enable the 'Points', 'Rank' and 'Total Members' fields in the Online My Account page.