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6.8.0 Product Documentation
Release Notes
6.3.0 Product Documentation
AudienceView Documentation
Application Configuration Guide
Application Configuration Content Map
Configuration Workflows
AudienceView Configuration Workflow
Best Practice - Season Ticket with a Bundle and a Pass Configuration Workflow
Funds Management Configuration Workflow
Performance Configuration Workflow
Venue Configuration Application
Venue Configuration Content Map
Venue Configuration - Venue
Venue Configuration - Venue Pages
Configuring Venues
Venue Configuration - Series
Venue Configuration - Series Pages
Configuring Series
Venue Configuration - Performances
Venue Configuration - Performances Pages
Configuring Performances
Venue Configuration - Performance Management
Venue Configuration - Performance Management Pages
Managing Performances
Venue Configuration - Price Charts
Venue Configuration - Price Charts Pages
Configuring Price Charts
Product Configuration Application
Product Configuration Content Map
Product Configuration - Bundles
Product Configuration - Bundles Pages
Configuring Bundles
Product Configuration - Charges
Charge Calculation
Charge Behaviour
Optional Charge Behaviour (AudienceView 6.8.8)
Product Configuration - Charge Pages
Configuring Charges
Product Configuration - Miscellaneous Items
Product Configuration - Miscellaneous Items Pages
Configuring Miscellaneous Items
Product Configuration - Stored Value Items
Product Configuration - Stored Value Item Pages
Configuring Stored Value Items
Product Configuration - Promotions
Product Configuration - Promotions Pages
Configuring Promotions
Product Configuration - Benefits
Product Configuration - Benefits Pages
Configuring Benefits
Legends Application
Legends Content Map
Using the Colour Selection Tool
Legends - Price Zones
Legends - Price Zones Pages
Configuring Price Zones
Legends - Hold Types
Legends - Hold Types Pages
Configuring Hold Types
Legends - Fill Zones
Legends - Fill Zones Pages
Configuring Fill Zones
Legends - Price Types
Legends Price - Types Pages
Configuring Price Types
General Configuration Application
General Configuration Content Map
General Configuration - Payment Methods
General Configuration - Payment Methods Pages
Configuring Payment Methods
General Configuration - Tickets
General Configuration - Tickets Pages
Configuring Tickets
Configuring Print-at-Home Tickets
Pixel Dimensions
General Configuration - Delivery Methods
General Configuration - Delivery Method Pages
Configuring Delivery Methods
General Configuration - Passes
General Configuration - Passes Pages
Configuring Passes
General Configuration - Memberships
General Configuration - Memberships Pages
Configuring Memberships
General Configuration - Producers
General Configuration - Producers Pages
Configuring Producers
General Configuration - Lists
General Configuration - Lists Pages
Configuring Lists
General Configuration - Questions
General Configuration - Questions Pages
Configuring Questions
General Configuration - Reports
General Configuration - Reports Pages
Configuring Report Templates
General Configuration - Script Definition
General Configuration - Script Definition Pages
Configuring Script Definitions
General Configuration - Scripts
General Configuration - Scripts Pages
Configuring Scripts
General Configuration - Account Linkage Types
General Configuration - Account Linkage Types Pages
Configuring Account Linkage Types
General Configuration - Payment Gateways
General Configuration - Payment Gateways|Search Page
Resetting a Payment Gateway Terminal
Closing a Payment Gateway Batch
Funds Management Application
Funds Management Content Map
Funds Management - Programs
Funds Management - Programs Pages
Configuring Programs
Funds Management - Funds
Funds Management - Funds Pages
Configuring Funds
Funds Management - Gifts
Funds Management - Gifts Pages
Configuring Gifts
Example Fundraising Program
Tax Receipts and Thank You Letters
Installing the Mail Merge Plug-In
Creating a Mail Merge Template
Configuring Mail Merge Templates
Configuring a Default Tax Receipt Template
Configuring a Default Thank You Letter Template
Administration Guide
Administration Guide Content Map
Application Security Application
Application Security Content Map
Application Security - Users
Application Security - Users Pages
Configuring Users
Configuring Online Users
Application Security - Groups
Application Security - Group Pages
Configuring Groups
Application Security - Roles
Application Security - Roles Pages
Configuring Roles
Configuring AudienceView Online Roles
Application Security - Audit
Application Security - Audit Pages
Searching for an Audit
Enabling AudienceView Desktop Content
Enabling Application Security Content
Enabling Business Intelligence and Reports Content
Enabling Content Management Content
Enabling Correspondence Content
Enabling Customer Services Content
Enabling Funds Management Content
Enabling General Configuration Content
Enabling Legends Content
Enabling My AudienceView Content
Enabling Point of Sale Content
Enabling Product Configuration Content
Enabling Registry Content
Enabling Utilities Content
Enabling Venue Configuration Content
BO Subsystem Actions
TSaccountLinkageBO
TSaccountLinkageTypeBO
TSapplicationScriptBO
TSarticleBO
TSauditBO
TSbenefitBO
TSbundleBO
TScontentBO
TScorrespondenceBO
TScustomerBO
TScustomerSupportBO
TSdataHistoryBO
TSdeliveryMethodBO
TSfundBO
TSgiftBO
TSgiftCertificateBO
TSgroupBO
TSlistBO
TSmapBO
TSmembershipLevelBO
TSmessageBO
TSmiscellaneousItemBO
TSnoteBO
TSobjectHistoryBO
TSofferBO
TSopportunityBO
TSorderBO
TSpassBO
TSpaymentGatewayBO
TSpaymentMethodBO
TSperformanceBO
TSpriceChartBO
TSpriceTypeBO
TSproducerBO
TSprogramBO
TSpromotionBO
TSquestionsBO
TSregistryBO
TSrenewalBO
TSreportBO
TSreportTemplateBO
TSsalesBO
TSscriptJobsBO
TSsearchBO (AudienceView 6.8.11)
TSseriesBO
TSserviceChargeBO
TSsiteBO
TSstoredValueBO
TStemplateBO
TSticketBO
TSticketTemplateBO
TSuserBO
TSuserRoleBO
TSvalueLegendBO
TSvenueBO
TSxslTemplateBO
CO Subsystem Actions
Registry Application
Registry Content Map
Navigating the Registry
Using the Registry Page
Registry Alerts Category
Registry Application Category
Registry Business Objects Category
Registry Collection Objects Category
Registry Content Management Category
Registry Primitives Category
Registry Session Category
Using the System Page
System Application Category
System Business Objects Category
System Configuration Category
System Databases Category
Using the Encryption Page to Purge Cardholder Data
Commonly Modified Registry Settings
Configuring System Settings
Localization in AudienceView
Configuring Currencies and Conversion Rates
Defining Date and Time Display Formats
Configuring Report (AudienceView 6.8.8) and BI (AudienceView 6.8.11) Styles
Configuring the Allocation Strategy
Configuring the Inclusive Charge Calculation
Making Charges Editable
Configuring Postal Code Types
Configuring Default Settings
Configuring Printers
Configuring Payment Terminals
Configuring System-Wide User Settings
Configuring System-Wide Alert Messages
Configuring the Admission Warning Limit
Configuring System Locations
Configuring Email Settings
Configuring Venue, Series and Performance Settings
Configuring Blocked-Off and Pass-Through Ticket Numbers
Configuring Marketing Data Fields
Configuring Extended Attributes
Configuring Reference IDs (AudienceView 6.8.19)
Configuring the Message Source Strategy
Configuring Customer Value Calculations
Configuring the Delivery Method Strategy
Configuring Payments
Configuring AVScheduler Service
Configuring Duplicate Account Criteria
Configuring Order Creation Messages
Configuring Membership Displays
Configuring Gift (Donation) Settings
Configuring the Uploading of Images and Files
Configuring the Registry Write Lock Timeout
Enabling Encrypted or Secure Pages
Binding a List to a Field
AudienceView Branding Guide
AudienceView Branding Guide Content Map
About Responsive Design
Layout Behaviour of a Responsive Site
CSS @media Queries
Mobile First
Configuring Site Responsiveness
Disabling Site Responsiveness
Article Branding and Responsiveness
Responsive Layout Behaviour of Articles
Using Bootstrap to Build Responsive Content
Headers and Footers
Primary Feature Carousel
Centre Body/Body with Search Article Container
Secondary and Tertiary Features
Content Types and Best Practices
Fonts
Links
Images
Tables
Helper Classes
Search Results
Standard Search Results
Detailed Search Results
Grid Search Results
Search Result Responsiveness
AudienceView Online Labels
The Performance Buy Link Label Behaviour
Commonly Used Include File Labels
3DSecure.inc
accountHeader.inc
accountNav.inc
brand_top.inc
common.inc
customer_notifications.inc
error.inc
hc.inc
head.inc
lookupAddress.inc
order_info.inc
promoCode.inc
spotLight.inc
accountBenefits.asp
accountEvents.asp
accountFriends.asp
accountInformation.asp
accountMarketing.asp
accountMemberships.asp
accountMessageList.asp
accountMessageView.asp
accountSavedPayment.asp
bundleResult.asp
bundleSelect.asp
bundleSelectGift.asp
bundleSelectMiscItem.asp
calendarWidget.asp
changePassword.asp
chooseLanguage.asp
createAccount.asp and createAccountWithOption.asp
customerOffers.asp
default.asp
donationDetails.asp
forgotPassword.asp
friendlyDispatch.asp
giftCardAddPayment.asp
giftCardAddReload.asp
giftCardInquiryReload.asp
giftCardListPayments.asp
giftCardListReloads.asp
giftCertificateDetails.asp
listOrders.asp
loadArticle.asp
login.asp
loginDelivery.asp
logout.asp
maintainAccount.asp
maintainAccountPaymentMethods.asp
maintainAddresses.asp
maintainContacts.asp
mapSelect.asp
miscItemDetail.asp
onlineMapScreens.svg
optionalCharge.asp (AudienceView 6.8.8)
orderContact.asp
redeemOffer.asp
reservationConfirm.asp
seatResult.asp
seatSelect.asp
shoppingCart.asp
showSeats.asp
ticketForwardAdmissions.asp
ticketForwardDetails.asp
ticketUsage.asp
urlPopup.asp
viewOrder.asp
waiting.asp
Image Usage Guidelines
Background Image Guidelines
Tiled Backgrounds
Repeating Backgrounds
Static Image Backgrounds
Header Logo Image Guidelines
Primary Feature Article Image Guidelines
Secondary and Tertiary Feature Article Image Guidelines
Sellable Item Image Guidelines
Search Image Guidelines
Miscellaneous Item Image Guidelines
Seat and Section View Image Guidelines
Event Image Guidelines
Report and Business Intelligence Logo Image Guidelines
AudienceView Online Configuration Guide
Online Configuration Guide Content Map
Enabling Online Content in Application Security
AudienceView Online Configuration Workflow
Content Management Application
Introduction to Content Management
Content Management - Sites
Content Management - Sites Pages
Managing Sites
Content Management - Articles
Content Management - Articles Pages
Managing Articles
Configuring AudienceView Online
AudienceView Online Interface
Enabling AudienceView Online Users to Make Purchases
Configuring AudienceView Online Sales
Configuring Online Stored Value Item Visibility
Configuring the Payment Terminal for a Site
Making the CVV Code a Mandatory Field
Configuring 3-D Secure Payments
Displaying Seat Maps in AudienceView Online
Enabling Pick-a-Seat Sales in AudienceView Online
User-Friendly Limit Validation
Displaying Ticket Charges with Ticket Prices
Displaying Delivery Method Icons
Optimizing AudienceView Online Searches
Displaying Additional Performance Details
Configuring Recommendations
Configuring Featured Items, Recent Items and Links
Configuring "Add This" Functionality Online
Enabling Scalper Prevention
Enabling Upsell and Add-On Articles
Enabling Online Users to Submit Form Articles
Enabling Online Ship-To Customers
Configuring Online Gifts (Donations)
Displaying Fundraising Programs to Registered Users
Setting the Default AudienceView Online Tax Receipt
Setting the Default AudienceView Online Thank You Letter
Enabling Suggested Gifts
Ticket Reprinting and Forwarding
Configuring Ticket Reprinting and Forwarding
Using Ticket Reprinting and Forwarding Online
Online Reservations
Enabling Online Reservations
Creating an Online Reservation
Accepting an Online Reservation
Declining a Reservation
Virtual Waiting Room
Google Analytics
Google Analytics Offering
How the Google Analytics Feed Works
Google Analytics Profile Settings
Configuring AudienceView to Use Google Analytics
Managing AudienceView's Ability to Use Google Analytics - Online
Managing AudienceView's Ability to Use Google Analytics - Correspondence
Enabling Google Analytics Globally
Enabling Google Analytics by Site
Enabling Google Analytics for a Specific Article
Google Tag Manager Configuration Guide
Google Tag Manager (GTM) Content Map
The Basics of Google Tag Manager
The Benefits of Google Tag Manager
The Risks of Google Tag Manager
Key Concepts of Google Tag Manager
Getting Started with Google Tag Manager
Enabling Google Tag Manager in AudienceView
Enabling Google Tag Manager in Application Security
Enabling Google Tag Manager on Your AudienceView Site(s)
Testing the Google Tag Manager Installation
Before We Go Any Further – We Need to Talk About the dataLayer
Just One More Thing About Variables
Google Tag Manager Use Cases
Use Case One (GTM) - Implementing Google Analytics through Google Tag Manager
Use Case Two (GTM) – Implementing a Basic Conversion Tag
Use Case Three (GTM) – Sending Errors as Google Analytics Events
Use Case Four (GTM) - Implementing Conversion Tags for Specific Products
Use Case Five (GTM) – Pushing Customer Search Input into Google Analytics
Use Case Six (GTM) – Implementing Sub-Domain Tracking with Google Analytics
Google Tag Manager - Tools and Troubleshooting
Technical Appendix - Google Tag Manager
av.cart
av.cart - Order Products
av.cart - Dictionary objects
av.cart - Dictionary Lookup Functions
av.cart - Utility Functions
av.order
av.order - Order Products
av.order - Dictionary Objects
av.order - Dictionary Lookup Functions
av.order - Utility Functions
av.page
av.session
transaction
dataLayer Events
AudienceView Kiosk Configuration Guide
Kiosk Configuration Guide Content Map
Configuring Kiosk Purchases and Sales
Configuring Kiosk Purchases
Creating Kiosk-Specific Delivery Methods
Displaying Ticket Charges with Ticket Prices in the Kiosk
Configuring Multiple Kiosks for Printing
Configuring Kiosk Sales
Configuring the Payment Terminal for Kiosk Sales
Specifying the AudienceView Kiosk Payment Terminal
Setting the AudienceView Kiosk Payment Terminal
Displaying Seat Maps in Kiosk
Associating Kiosk Seat Map Images with Venues
Associating Kiosk Seat Map Images with Performances
Optimizing AudienceView Kiosk Search
Enabling Kiosk Keyword Searches
Enabling Numeric Kiosk Searches
Branding AudienceView Kiosk
Changing the Default Browser Title
Branding AudienceView Kiosk Banner Images
Branding the Kiosk Welcome Banner
Branding the Kiosk Buy Banner
Branding the Kiosk Donate Banner
Branding the Kiosk Pick Up Tickets Banner
Branding the Kiosk Touch Screen Message Banner
Changing AudienceView Kiosk’s Colour Definitions
Specifying AudienceView Kiosk Button Colours
Configuring AudienceView Kiosk Labels
Configuring Kiosk Messages
Commonly Used Include File Labels - Kiosk
brand_bottom.inc for the Kiosk
brand_top.inc for the Kiosk
card.inc for the Kiosk
config.inc for the Kiosk
game_header.inc for the Kiosk
head.inc for the Kiosk
performanceURLs.inc for the Kiosk
Configuring AudienceView Kiosk ASP Pages
Kiosk Performance ASP Pages
Kiosk Order ASP Pages
Kiosk Pickup ASP Pages
Online Configuration Guide Content Map
Product Guides
>
6.8.0 Product Documentation
>
6.8.0 Application Documentation
>
AudienceView Configuration Guides
>
AudienceView Online Configuration Guide
>
Online Configuration Guide Content Map
Table of Contents
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Next
The following is a list of all of the pages contained within the
Online Configuration Guide
:
Online Configuration Guide Content Map
Enabling Online Content in Application Security
AudienceView Online Configuration Workflow
Content Management Application
Introduction to Content Management
Content Management - Sites
Content Management - Sites Pages
Content Management - Sites|Search Page
Content Management - Sites|Basic Page
Content Management - Sites|Menu Items Page
Content Management - Sites|Branding Page
Content Management - Sites|Applications Page
Managing Sites
Creating a Site
Setting the Guest User Password
Managing Site Menus and Sub-Menus
Adding Direct Links to Performances, Bundles, Articles and Miscellaneous Items in a Menu or Sub-Menu
Linking to an On-Sale Performance in a Menu or Sub-Menu
Linking to an On-Sale Bundle in a Menu or Sub-Menu
Linking to an Article in a Menu or Sub-Menu
Linking to an On-Sale Miscellaneous Item in a Menu or Sub-Menu
Modifying Menus and Sub-Menus
Removing Menus and Sub-Menus
Branding a Site
Creating a Site Brand
Applying a Brand to a Site
Modifying a Site Brand
Removing a Site Brand
Defining Meta Tags by Site
Modifying a Site
Copying a Site
Deleting a Site
Content Management - Articles
Content Management - Articles Pages
Content Management - Articles|Search Page
Content Management - Articles|Basic Page
Content Management - Articles|Calendar Page
Content Management - Articles|Text Page
Content Management - Articles|Criteria Page
Content Management - Articles|Form Fields Page
Content Management - Articles|Applications Page
Managing Articles
Creating an Article
Managing Article Calendar Entries
Creating an Article Calendar Entry
Modifying an Article Calendar Entry
Deleting an Article Calendar Entry
Inserting Direct Links to Performances, Bundles, Articles, Miscellaneous Items and Gifts in an Artic
Linking to a Performance in an Article
Linking to a Bundle in an Article
Linking to an Article in an Article
Linking to a Miscellaneous Item in an Article
Linking to a Gift in an Article
Deep-Linking a Promotion to a Specific Item
Working with Search Criteria to Display Results in Article Text
Creating Article Search Criteria
Adding Sorting Criteria to a Body with Search Article
Modifying Article Search Criteria
Deleting Article Search Criteria
Inserting Widgets
Enabling Site-Wide Social Widgets (AudienceView 6.8.7)
Using Context Types for Widget Parameters
Inserting the Calendar Widget
Inserting the Facebook Widgets
Inserting the Facebook Activity Widget
Inserting the Facebook Comments Widget
Inserting the Facebook Facepile Widget
Inserting the Facebook Like Box Widget
Inserting the Facebook Like Button Widget
Inserting the Google Widgets
Inserting the Google+ +1 Button Widget
Inserting the Google Maps Widget
Inserting the Login Widget
Inserting the Search Filter Widget
Inserting the Search Results Widgets
Inserting the Twitter Widgets
Inserting the Twitter Follow Button Widget
Inserting the Twitter Tweet Button Widget
Inserting the Video Widget
Working with Context Fields
Creating an Article Template Using Context Fields
Context Types and Online Searchable Fields
Article Online Searchable Fields
Bundle Context Types and Online Searchable Fields
Gift Context Types and Online Searchable Fields
Miscellaneous Item Context Types and Online Searchable Fields
Performance Context Types and Online Searchable Fields
Stored Value Item Context Types and Online Searchable Fields
Working with Form Fields
Creating a Form Field
Creating a Form Article
Removing a Form Field from an Article
Modifying a Form Field
Deleting a Form Field
Defining Meta Tags for a Specific Article
Modifying an Article
Creating and Using Meta-Tags for Articles
Copying an Article
Deleting an Article
Configuring AudienceView Online
AudienceView Online Interface
Enabling AudienceView Online Users to Make Purchases
Configuring AudienceView Online Sales
Configuring Online Stored Value Item Visibility
Configuring the Payment Terminal for a Site
Specifying the Site Payment Terminal
Setting the Site Payment Terminal
Making the CVV Code a Mandatory Field
Configuring 3-D Secure Payments
Displaying Seat Maps in AudienceView Online
Associating Online Seat Map Images with Venues
Associating Online Pick-a-Seat Images with Performances
Enabling Pick-a-Seat Sales in AudienceView Online
Displaying Pick-a-Seat Images in AudienceView Online
Configuring Pick-a-Seat Series Images
Configuring Pick-a-Seat Performance Images
User-Friendly Limit Validation
Displaying Ticket Charges with Ticket Prices
Displaying Delivery Method Icons
Optimizing AudienceView Online Searches
Adding Keywords to a Series
Adding Keywords to a Performance
Adding Keywords to a Bundle
Adding Keywords to a Miscellaneous Item
Adding Keywords to a Stored Value Item
Adding Keywords to an Article
Adding Stop Words
Displaying Additional Performance Details
Configuring Recommendations
Displaying Recommendations
Enabling Anonymous WebSales Users to View Recommendations
Enabling Logged-in (WebSales) Users to View Recommendations
Configuring the Number of Recommended Performances or Series
Configuring Matching Criteria
Configuring Featured Items, Recent Items and Links
Configuring "Add This" Functionality Online
Enabling Scalper Prevention
Enabling Upsell and Add-On Articles
Upsell and Add-On Article Best Practices
Creating Upsell and Add-On Articles
Enabling the Upsell Article Pop-up
Enabling the Add-On Article Pop-up
Enabling Upsell and Add-On Article Pop-ups in the Desktop
Enabling Benefit/Membership-Specific Add-Ons (AudienceView 6.8.17)
Enabling Online Users to Submit Form Articles
Enabling Logged-In (WebSales) Users to Submit Form Articles
Enabling Anonymous WebSales Users to Submit Form Articles
Enabling Online Ship-To Customers
Enabling the 'Gift Your Order' Button Online
Allowing Online Customers to Create Accounts for Others
Allowing Online Customers to Select a Shipping Address
Allowing Online Customers to Select a Shipping Email Address
Allowing Online Customers to Select a Shipping Contact
Configuring Online Gifts (Donations)
Displaying Fundraising Programs to Registered Users
Setting the Default AudienceView Online Tax Receipt
Setting the Default AudienceView Online Thank You Letter
Enabling Suggested Gifts
Ticket Reprinting and Forwarding
Configuring Ticket Reprinting and Forwarding
Configuring the Email Delivery Method
Adding the Email Delivery Method to a Performance
Enabling Ticket Reprinting and Forwarding for the WebSales Group
Using Ticket Reprinting and Forwarding Online
Online Reservations
Enabling Online Reservations
Creating an Online Reservation
Accepting an Online Reservation
Declining a Reservation
Virtual Waiting Room
Google Analytics
Google Analytics Offering
How the Google Analytics Feed Works
Google Analytics Profile Settings
Configuring AudienceView to Use Google Analytics
Managing AudienceView's Ability to Use Google Analytics - Online
Managing AudienceView's Ability to Use Google Analytics - Correspondence
Enabling Google Analytics Globally
Enabling Google Analytics by Site
Enabling Google Analytics for a Specific Article
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