• Creating an Article
• Managing Article Calendar Entries
  • Creating an Article Calendar Entry
  • Modifying an Article Calendar Entry
  • Deleting an Article Calendar Entry
• Inserting Direct Links to Performances, Bundles, Articles, Miscellaneous Items and Gifts in an Artic
  • Linking to a Performance in an Article
  • Linking to a Bundle in an Article
  • Linking to an Article in an Article
  • Linking to a Miscellaneous Item in an Article
  • Linking to a Gift in an Article
  • Deep-Linking a Promotion to a Specific Item
• Working with Search Criteria to Display Results in Article Text
  • Creating Article Search Criteria
  • Adding Sorting Criteria to a Body with Search Article
  • Modifying Article Search Criteria
  • Deleting Article Search Criteria
• Inserting Widgets
  • Enabling Site-Wide Social Widgets (AudienceView 6.8.7)
  • Using Context Types for Widget Parameters
  • Inserting the Calendar Widget
  • Inserting the Facebook Widgets
    • Inserting the Facebook Activity Widget
    • Inserting the Facebook Comments Widget
    • Inserting the Facebook Facepile Widget
    • Inserting the Facebook Like Box Widget
    • Inserting the Facebook Like Button Widget
  • Inserting the Google Widgets
    • Inserting the Google+ +1 Button Widget
    • Inserting the Google Maps Widget
  • Inserting the Login Widget
  • Inserting the Search Filter Widget
  • Inserting the Search Results Widgets
  • Inserting the Twitter Widgets
    • Inserting the Twitter Follow Button Widget
    • Inserting the Twitter Tweet Button Widget
  • Inserting the Video Widget
• Working with Context Fields
  • Creating an Article Template Using Context Fields
  • Context Types and Online Searchable Fields
    • Article Online Searchable Fields
    • Bundle Context Types and Online Searchable Fields
    • Gift Context Types and Online Searchable Fields
    • Miscellaneous Item Context Types and Online Searchable Fields
    • Performance Context Types and Online Searchable Fields
    • Stored Value Item Context Types and Online Searchable Fields
• Working with Form Fields
  • Creating a Form Field
  • Creating a Form Article
  • Removing a Form Field from an Article
  • Modifying a Form Field
  • Deleting a Form Field
• Defining Meta Tags for a Specific Article
• Modifying an Article
• Creating and Using Meta-Tags for Articles
• Copying an Article
• Deleting an Article

You can create links in an article to specific articles. When users click on the link, they will be directed to that particular article. You can insert the generated URL or a friendly URL depending on whether one was configured in the selected article's Article|Basic page 'Permalink' field.

To build a link to an article, complete the following:

1. Open the Content Management application from the AudienceView Desktop.
2. Select the Articles Tab.
   The Articles|Search page appears.
3. Search for and select the article that you want to work with. For more information, refer to the Content Management - Articles|Search Page and Performing Searches.
   The Articles|Basic pages appears.
4. Select the Text tab.
   The Articles|Text page appears.
5. Ensure that the 'Source' button is not selected. Selecting the 'Source' button activates the source code view of the article and will not allow you to use the Rich Text editor.
   For more information, refer to Using the Source Editor to Create the Content of an Article.
6. Enter the article text for the link (e.g. 'Click HERE for more information').
7. Highlight the text that you want to build the article link upon (e.g. 'HERE' in 'Click HERE for more information').
   If no text is selected, the link will be created using the selected article name. The link will be inserted at the position of the cursor.
8. Click 'Build Link' and select Article.
   The Find Articles dialog box appears.
9. Search for the article that you want to link to.
   For more information, refer to The Find Articles Dialog Box.
10. Before selecting the article, optionally, select a value to categorize the link that you are embedding in the message from the 'Link Name' dropdown.
    Entries available from the 'Link Name' dropdown are defined in the Link Name list.
    For more information, refer to Configuring Lists.

    Information For example, you could insert a 'Link Name' of Electronic to any links that are related to electronic music performances. Then you can create a Correspondence BI query using the Response Link Name criteria or a Customer BI query using the Correspondence Response Link Name criteria to target customers who clicked on an Electronic link. For more information, refer to Business Intelligence and Reports Business Intelligence.

11. Select the desired article.
12. If the article that you have selected is not assigned a 'Context Type', a code for a link to the selected article appears in the 'Link' and 'Link Tag' fields.
    1. If you want to use the generated URL (for AudienceView Online only), contine to Step 15.
    2. If you want to use the Link Tag for AudienceView Desktop and online, continue to Step 16.
13. If information was entered in the selected article's Articles|Basic page 'Permalink' field, then the 'Permalink' field will also be populated. If you want to use the friendly URL, continue to Step 17.

    Caution Special characters (-, ., ', ", /, etc.) and spaces cannot be used in the 'Permalink' field. The corresponding article will not render properly Online.

14. If the article that you have selected is assigned a 'Context Type', a second Find Dialog Box will appear in the window. The type of Find Dialog Box that appears depends on the 'Context Type' that was set on the selected article (performance, bundle, miscellaneous item, stored value item or gift).
    1. Search for and select the appropriate item.
       For more information, refer to:
       • The Find Performances Dialog Box
       • The Find Bundles Dialog Box
       • The Find Miscellaneous Items Dialog Box
       • The Find Gifts Dialog Box
    2. Click 'Search'.
       A list of articles matching your search criteria is displayed.
    3. Click on the desired article.
       A code for a link to the selected article appears in the 'Link' field.
15. If you want to use the article/link only for AudienceView Online, click 'Insert Link'.
    The article link is inserted.
16. If you want use the article/link in the AudienceView Desktop and online, then click 'Insert Link Tag'.
    The article link tag is inserted.
17. If you want to use the friendly URL, click 'Insert Permalink'.
    The article permalink is inserted.
18. For every article link that you want to add, repeat the process from Step 6.
19. Click 'Apply'
    A window confirms that the application updated the article.
20. Click 'OK'.

Hint If you are using alternate site branding, apply the site brand to the inserted link. For more information, refer to Applying a Brand to a Site.