As of AudienceView 6.8.7, you can enable the Facebook Like, Google+ +1 and Twitter Tweet buttons site-wide.
The widgets will appear on the following pages:
- seatSelect.asp
- mapSelect.asp
- miscItemDetails.asp
- donationDetail.asp
- bundleSelect.asp
- giftCertificateDetails.asp
- viewOrder.asp
To enable the site-wide widgets, complete the following:
- Open the Content Management application from AudienceView Desktop.
- Select the Sites tab.
The Sites|Search page appears.
- Search for and select the site that you want to work with. For more information, refer to the Content Management - Sites|Search Page and Performing Searches.
The Sites|Basic page appears.
- Select the Applications tab.
The Site|Applications page appears.
- Select the widget(s) that you want to enable from the 'Applications' field:
- Facebook: Enables the Facebook Like button site-wide.
- Google+: Enables the Google+ +1 button site-wide.
- Twitter: Enables the Twitter Tweet button site-wide.
- Click 'Apply'.
A window confirms that the application has updated the site.
- Click 'OK'.
To get the widgets to appear on the above pages, you have to add an article/link in the sellable item's 'Additional Info' field.
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Information
If any sellable items already have articles/links configured in their 'Additional Info' fields, the widgets will automatically appear on the pages listed above. |
The 'Additional Info' fields can be found on the following pages:
- The Venue Configuration application Series|Basic page
- The Venue Configuration application Performance|Basic page
- The Product Configuration application Bundles|Details page
- The Product Configuration application Miscellaneous Items|Details page
- The Product Configuration application Stored Value Items|Details page
- The Funds Management application Gift|Details page
If multiple items contain the same link in their 'Additional Info' fields, the Facebook Like and Google+ +1 counts will be tabulated against the link, and not per item.
Configuring an article/link in the
Product Configuration application
Charges|Details page's 'Additional Info' field (introduced in AudienceView 6.8.8) will not cause the widgets to appear.
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Hint
When you add an article/link to an the 'Additional Info' field, the name of the sellable item will become a hyperlink online.
It is recommneded that you add information relevant to the item in the article. |
Facebook Images
Facebook will look at the content of your article and select images from your page that meet the 'share image criteria':
- At least 200px by 200px,
- A maximum aspect ratio of 3:1
- A .PNG, .JPEG or .GIF file format
If the article configured against the Facebook Like button has a number of images within its content, Facebook selects the image that is the best match for the like widget.
To display a specific image within the Facebook Like box you need to add an open-graph meta tag by completing the following:
- Open the Content Management application from the AudienceView Desktop.
- Select the Articles tab.
The Article|Search page appears.
- Search for an select the article that you want to reference in the like widget. For more information, refer to Content Management - Articles|Search Page and Performing Searches.
The Articles|Basic page appears.
- Select the Applications tab.
The Articles|Applications page appears.
- Click 'Add META Tag'.
A new meta tag row appears.
- Select Open Graph Image from the 'Name' dropdown.
- Enter the image name, including the file extension, in the 'Value' field.
- Click 'Apply'
A window confirms that the application updated the article.
- Click 'OK'.
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Hint
You can enter the article's URL into the Facebook Debug tool to see where and how everything is pulled from from the article. |
Known Limitations
- The 'Additional Info' field will provide the page that the action will be performed against. For example, if the field contains a link to a Facebook page, when people use the Twitter widget they will be tweeting about the Facebook page. If they use the Google+ +1 widget, the +1 will be added to the Facebook page.
- If the 'Additional Info' field contains a link to an article, the Facebook widget will allow users to write a comment in their posts, but the comment/post will not appear anywhere.