AudienceView Connect

Creating a Section

Before You Begin

Before creating sections, complete the following:

  • Create the venue to which the section belongs.
    For more information, refer to Creating a Venue.
  • Write down the sections in your venue and for each section identify:
    • Which stand the section belongs, if applicable.
    • The level in which the section is located, if applicable (e.g. ground floor, balcony).
    • The name of the entrance closest to the section.
  • If you want to display a link to additional information about the section to ticket sellers and/or online sales customers, create the web page with the relevant information.
  • If you want to display a message to ticket sellers and online sales when seats in the section are added to an order, write down the text of the message. This message can also be printed on tickets.

Creating a Section

To add a section to an existing venue, complete the following:

  1. Open the Venue Configuration application from the AudienceView Desktop.
    The Venue|Search page appears.
  2. Search for and select the venue that you want to work with. For more information, refer to the Venue Configuration Venue-Search Page and Performing Searches.
    The Venue|Basic page appears.
  3. Select the Sections tab.
    The Venue|Sections page appears.
  4. Click 'Add Section'.
  5. Enter the section details in the applicable fields of the edit section.
    For more information, refer to Venue Configuration Venue-Sections Page.
  6. For each section that you want to add, repeat the process from Step 4.
  7. Click 'Apply'.
    A window confirms that the application updated the venue.
  8. Click 'OK'.