AudienceView Connect

Creating a Gate

Gates are physically controlled access points used to control movement between a gate’s from zone and to zone. Zones represent an area on either side of the gate. Movement between a gate’s zones is determined by scanning tickets using Access Control. When configuring a venue, you do not need to configure any gates. If no gates are configured, ticket holders are granted access based on the ticket number and the performance.

Planning Your Gate Configuration

When planning out your venue’s gates, here are some planning suggestions:

  • Have a diagram of your venue on which the gates are marked.
  • Determine which sections are accessed from each gate.
  • If you will be using zones, mark on the diagram the zones in your venue and what sections they contain.
  • Identify how traffic will flow in and out of each zone.
  • Identify whether you will be using hard or soft exits from each gate. This will help determine which zones are allowed in and out.
  • Identify the zones allowed in and the zones allowed out of each gate.

Before You Begin

Before creating gates, ensure you have:

  • Created the venue.
    For more information, refer to Creating a Venue.
  • Created the venue’s sections, if applicable.
    For more information, refer to Creating a Section.
  • Created the venue’s zones, if applicable.
    For more information, refer to Zones.

Creating a Gate

Once the venue and sections have been created, you can create gates if you have the permission to do so. Gates are physically controlled access points used to control movement between a gate’s from zone and to zone. Zones represent an area on either side of the gate. Movement between a gate’s zones is determined by scanning tickets using AudienceView Access Control. For more information, refer to Working With Gates.

To create a gate, complete the following:

  1. Open the Venue Configuration application from the AudienceView Desktop.
    The Venue|Search page appears.
  2. Search for and select the venue that you want to work with. For more information, refer to the Venue Configuration Venue-Search Page and Performing Searches.
    The Venue|Basic page appears.
  3. Select the Gates tab.
    The Venue|Gates page appears.
  4. Click 'Add Gate'.
    The edit gate section appears. For more information, refer to Venue Configuration Venue-Gates Page.
    Any of the information that you add to a gate can be displayed on a ticket.
  5. For each gate that you want to add, repeat the process from Step 4.
  6. Click 'Apply'.
    A window confirms that the application updated the venue.
  7. Click 'OK'.