AudienceView Connect
AudienceView Documentation

AudienceView 6.8.10 New Features and Enhancements

Desktop Enhancements

Feature Description ID
Correspondence application updates. This has been implemented in AudienceView 6.8.10.
Correspondence code extracts have moved from the Business Intelligence to the Correspondence application Messages section. Messages now have the full set of correspondence fields available to them and the user interface has been improved for usability and clarity. A new message 'Type' of Extract has been introduced to create a message intended to be delivered via an extract.
The Messages|Schedule page has been renamed Messages|Deliver. The options that appear on this page vary depending on the 'Type' that has been selected.
For more information, refer to Correspondence - Messages Pages (AudienceView 6.8.10), Creating an Email or an Internal Message (AudienceView 6.8.10) and Creating a Message Extract (AudienceView 6.8.10).
AVD-8457
AVD-9366
AVD-9367
Enhance the Utilities application Renewals pages to carry forward pass assignments on order-to-order bundle renewals. This has been implemented in AudienceView 6.8.10.
When executing an order-to-order bundle renewal via the Utilities application, pass assignments on bundle instances are now carried forward to the new order.
AVD-8643
AVD-9828
Correspondence application Messages|Basic page UI update. This has been implemented in AudienceView 6.8.10.
The Message|Basic page's UI has been updated, and the available fields vary depending on the 'Type' that has been selected.
The page is funtionally identical to the previous behaviour (with the addition of the Extract 'Type', see AVD-9366).
For more information, refer to Correspondence - Messages Pages (AudienceView 6.8.10), Creating an Email or an Internal Message (AudienceView 6.8.10) and Creating a Message Extract (AudienceView 6.8.10).
AVD-9365
Remove the 'Text Alignment' and 'Padding' fields from the General Configuration application Tickets|Elements page (originally introduced in AudienceView 6.8.8). This has been implemented in AudienceView 6.8.10.
The 'Text Alignment' and 'Padding' fields from the General Configuration application Tickets|Elements page.
AVD-9397
Bundle price type rules by element.
This has been implemented in AudienceView 6.8.10.
Bundle price type rules can be optionally defined per element (or set of elements) in the Product Configuration application Bundles|Details page's price type section. This is to accommodate different performances in one bundle with unique admission quantity rules. Pre-existing bundle configuration works just like always (this setting can be easily ignored when it is not needed).

This is a new feature with known limitations (to be addressed in next release). If you were not already anxiously awaiting the release of this feature, hold off on becoming an earlier-adopter.
AVD-9986
AVD-10233
Adjustable Miscellaneous Pricing This has been implemented in AudienceView 6.8.10.
The 'User Can Change Amount' check box has been added to the Product Configuration application Miscellaneous Items|Pricing page. When selected, it enables users to adjust the 'Amount' of the miscellaneous item during the sales flow.
AVD-10079
 

Online Enhancements

Issue Solution ID
Add a list of reloadable gift cards My Account.
This has been implemented in AudienceView 6.8.10.
Online users can reload a gift card or other stored value item by selecting it from a list of gift cards associated with their accounts.
This improvement also enables customers to use a stored value item (associated to their account) to make quick POS purchases.
The search permission has been added to the TSgiftCertificateBO in Application Security that enables this funtionality.
AVD-9496
The 'Change Payment Method' button is displayed during the pament process before a payment method has been selected. This has been implemented in AudienceView 6.8.10.
The 'Change Payment Method' button does not displayed until after a valid payment method has been added to an order.
AVD-9507
Bundle price type rules by element - Online UI. This has been implemented in AudienceView 6.8.10.
The Online UI has been improved to allow customers to purchase bundles that have different price type rules by element.
AVD-10033

Business Intelligence and Reports Enhancements

Issue Solution ID
New The Sales by Series Performance and Price Type report. This has been implemented in AudienceView 6.8.10.
The Sales by Series Performance and Price Type report displays event totals and percentages for sold tickets, unpaid tickets, held seats, comp. seats, and available seats, number and value of seats by price type, as well as service charge totals for a range of performances.
For more information, refer to Sales by Series Performance and Price Type (AudienceView 6.8.10).
AVD-7291
AVD-9613
AVD-10005
Allow scheduled reports and BI queries to be sent to an HTTPS servers securely. This has been implemented in AudienceView 6.8.10.
You can now send and schedule reports and BI queries to HTTPS servers securley.
AVD-8213
Convert the Sales Report by Series Performance report from XSL to JavaScript. This has been implemented in AudienceView 6.8.10.
The Sales Report by Series Performance report has been converted to JavaScript.
The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Sales Report by Series Performance node.
AVD-9004
Convert the End of Day report from XSL to JavaScript. This has been implemented in AudienceView 6.8.10.
The End of Day Report has been converted to the new framework. Additionally the performance of the report has been improved.
The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::End of Day Summary node.
AVD-9336
Adjust the character width in PDF reports to account for the space between characters. This has been implemented in AudienceView 6.8.10.
The space between characters is now accounted for in PDFs.
AVD-9386
Update the Performance Audit report. This has been implemented in AudienceView 6.8.10.
The Performance Audit report has been converted to JavaScript, updated to the new report framework and performance of the report has been improved.
AVD-9502
Reporting framework improvements This has been implemented in AudienceView 6.8.10.
The Registry application System::Application::Business Intelligence and Reports::Reporting Styles nodes have been renamed to their internal style names and the two new header and total style options have been added.
 
Table column widths that are auto-adjusted to fit the page have been improved in AVDOC. Header cells with column span greater than 1 are now weighed to take up more of the distributed column width, and that weighting is based on the size of their column span.
 
Cell-type-specific default alignments in AVDOC and HTML have been improved. Cells containing text labels will be left-aligned and cells containing numerical values will be right-aligned. Table header cells are not affected.
 
To align with the HTML and AVDOC output, CSV percentages are now limited to two decimal places.
AVD-9704
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Payment Enhancements

Issue Solution ID
Add support for Encrypted Credit Card Swipers.
This has been implemented in AudienceView 6.8.10.
AudienceView now supports the use of the IDTech SRED key encrypted swipe and key pad. This device allows users who are concerned about entering credit card information through a keyboard to enter data securely through swipe or keyed entry. This PCI compliant device is suitable for use at the window or in the back office, call centre, group sales or subscription/season ticket departments.
This device does not replace EMV enabled devices.
Contact your Relationship Manger for details on how to order devices.
 
AVD-9026
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POS Enhancements

Feature Description ID
Allow users to select quantities of miscellaneous items. This has been implemented in AudienceView 6.8.10.
Users can now select the number of miscellaneous items that they want to add to an order. When there are multiples of a single miscellaneous item, they will be grouped together on the order.
AVD-8890
General Improvements
This has been implemented in AudienceView 6.8.10.
Desktop Improvements Related to POS
 
  • Ticket record is stamped with customer number when the order item has a customer.
  • Prompt user to cancel tickets when an order item is assigned to a customer.
  • Changed miscellaneous item grouping on order to include short description.
 
 
POS Improvements
  • It is now possible to scan a ticket to quickly load a customer on an order. Only tickets that have customers (e.g. admission customers) can be scanned and loaded.
  • Loaded customers can use any saved payments associated with the account.
  • Customers can use gift cards and certificates to make payments.
  • Miscellaneous items are now grouped on the order.
  • Users can select the quantity of miscellaneous items they want to add to the order.
  • Users can adjust the unit 'Amount ', if the miscellaneous item has been configured to allow it.
  • Improved touch feedback to create a more responsive experience.
  • Placed action buttons at top of pop-ups for usability.
  • Implemented some small styling improvements to implement Material Design.
  • Automatically selects the previous input when a user taps into certain fields to improve speed of input.
  • Automatically focuses on the tendered amount and bring up keyboard when there is a tendered amount on a payment method.
  • Added support Android Chrome.
  • Added support for full screen mode in Android Chrome.
AVD-9487
AVD-9774
AVD-10225
Show saved payments. This has been implemented in AudienceView 6.8.10.
If customers have saved payments against their accounts and the payment methods are available against the items on the order, the payment methods will be available to be used.
AVD-9499
Make the POS screen device-responsive. This has been implemented in AudienceView 6.8.10.
When the screen size of POS is changed, users no longer need to scroll.

For Android devices, it is recommended that POS is launched as a Full Screen Application in Chrome:
  • Launch Chrome and navigate to the POS site.
  • From Chrome’s Overflow Menu ( the '...' button in the top right) select Add to Homescreen.
    The AudienceView POS application appears on the homescreen. When it's launched Chrome will be started in Application mode, hiding the address bar and POS will be full screen.
 
For iOS devices, it is recommended that POS is launched as a as a Full Screen Application in Safari:
  • Launch Safari and navigate to the POS site.
  • Click the 'Share' button (a rectangle with an arrow pointing up) and select Add to Homescreen.
    The AudienceView POS application appears on the homescreen. When it's launched Safari will be started in Application mode, hiding the address bar and POS will be full screen.
    If it still scrolls, double-tab the screen – it is possible that the scrolling is caused because the screen is zoomed in.
AVD-9581
Add a Favicon for POS This has been implemented in AudienceView 6.8.10.
POS now has a Favicon which will be used as the application icon on tablet devices.
AVD-9591
Specify the input field types, so that the appropirate keyboard is displayed per field.
This has been implemented in AudienceView 6.8.10.
All of the POS input fields have been configured to display the appropriate keyboard depending on the context (e.g. the number keyboard displays when only numbers are required.)
AVD-9611
Update the 'Add Payment' button (that appears once a payment method has been selected) to include the amount due. This has been implemented in AudienceView 6.8.10.
The 'Add Payment' button now includes the payment amount unless the user enters a tendered amount or changes the payment amount.
AVD-9612
Enable users to validate loaded customers. This has been implemented in AudienceView 6.8.10.
When a customer is loaded in POS, the postal/ZIP code of the customer is displayed under the customer name. Tapping on the customer will bring up additional details about that customer.
AVD-10153
 

 

StubHub Integration Enhancements

 

Issue Solution ID
Add a new StubHub-specific role and delivery method. This has been implemented in AudienceView 6.8.10.
A new, preloaded StubHub-specific role and delivery method have been added.
 
StubHub-specific group has also been updated to make the customer address fileds optional.
AVD-9608
AVD-9833

WebAPI Enhancements

Issue Solution ID
Bundle price type rules by element. This has been implemented in AudienceView 6.8.10.
As part of the work to allow different price type rules per bundle element, the following actions have been added:
  • getBundleBestAvailable and addBundleRequest have been added to TSorderBO
  • getBundleBestAvailable has been added to TSofferBO.
AVD-9717
Add validationMessage to primitive output. This has been implemented in AudienceView 6.8.10.
validationMessage was added to the WebAPI's GET response. It will be rendered only if it is not empty.
AVD-9791
Add Application Security content for WebAPI This has been implemented in AudienceView 6.8.10.
WebAPI content has been added to the Application Security applicaiton Users|Content and Group|Content pages; however, this content does not currently function. It will be updated in a future release.
AVD-10025