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AudienceView Documentation

AudienceView 6.8.8 New Features and Enhancements

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Desktop Enhancements


Feature Description ID
Implement Optional Charges. This has been implemented in AudienceView 6.8.8.
You can now configure charges as optional. The following fields have been added to the Product Configuration application Charges|Details page:
  • Policy: Allows you to select the choices that customers will have when making purchases:
    • Required: The charge is required (e.g. a tax). Once a charge is saved as Required, if can not be altered. All upgraded charges will be made Required.
    • Opt-In: The user must accept the charge.
    • Opt-Out: The user must decline the charge.
  • Additional Info: Allows you to add a link to an artcle to offer customers more information.
  • Terms and Conditions: Allows you to a add link to provide customers with terms and conditions for a service (e.g. Booking Protect)
  • Add-On Article: Allows you add an article that will pop-up to customer. This field is different from the other 'Add-On Article' fields and does not require futher configuration.
For more information, refer to the Product Configuration - Charges|Details Page.
Optional charges can be accepted/declined in the Desktop as well as Online.

When an optional charge has been accepted, the core invoices will include an Optional Charge Section. This section will display the charge's 'Short Description', 'Description', 'Price' and links (HTML invoices) and URLs (AVDOC invoices) to the 'Terms and Conditions' and 'Additional Information'.
For more information about how optional charges interact with specific sellable items, refer to Optional Charge Behaviour (AudienceView 6.8.8).		 AVD-7356
AVD-8069
ADV-8278
Add 'Text Alignment' and 'Padding' fields to the ticket templates. This has been implemented in AudienceView 6.8.8.
'Text Alignment' and 'Padding' fields have been added to ticket templates (General Configuration application Tickets|Elements page).		 AVD-7389
Separate the charge and pricing configuration on miscellaneous items into two pages. This has been implemented in AudienceView 6.8.8.
The charge configuration portion of the Product Configuration application Miscellaneous Items|Pricing page has been moved to a separate Miscellaneous Items|Charges page.
The charge configuration layout has also been updated to a newer layout with a 'Calculation' dropdown.
This layout change brings miscellaneous item cahrge configuration simpiler and brings the UI in line with other areas of the application.
For more information, refer to Product Configuration - Miscellaneous Items|Pricing Page and Product Configuration - Miscellaneous Items|Charges Page.		 AVD-7699
AVD-7793
Support optional charges in Desktop/Box Office sales This has been implemented in AudienceView 6.8.8.
Since optional charges can now be configured (Opt In and Opt Out) , they need to be available in Desktop/Box Office sales.
 
The Customer Services application Order|Summary page will display an optional charge's 'Short Description', 'Description', 'Amount' and radio buttons to permit a user to 'Accept' or 'Decline' the charge.
 
When the charge is accepted, the charge amount will appear as part of the order total.
When the charge is declined, the charge amount does not appear as part of the total.
 
The amounts for all optional charges will be displayed on the Order|Summary page in the optional charge section until the order is saved.
 
Once the order is save, declined charges will no longer appear in the optional charges section and only the accepted charges will remain.
For more information, refer to the Optional Charges Section of the Customer Services - Order|Summary Page.
 AVD-7701
Make charge versions editable, and roles optional.
 

This has been implemented in AudienceView 6.8.8.
The charge configuration (Product Configuration application) has been updated so that charge details can be updated without having to use 'Copy Version' and so that the role sections are optional.
 AVD-7836

Allow the ticket template/AVDOC editor to span text across multiple lines.		 This has been implemented in AudienceView 6.8.8.
When element text is displayed in the template editor (General Configuration application Tickets|Elements page), the field is not is a multi-line row.		 AVD-7846

Online Enhancements

 

Feature Description ID
RSS Event Feed This has been implemented in AudienceView 6.8.8.
RSS feeds are a common way for one website to syndicate content from another website. AudieceView's new RSS event feed feature enables you to customize the AudienceView Online event content listings for affiliated websites through the AudienceView Online feedSearch.asp page. For example, a university department with its own website can use this feature to fetch department-relevant event listings from the central university event calendar (AV Community) and display them on the department website, formatting and styling the listing accordingly.
The base URL for absolute URLs is taken from the Content Management application Sites|Basicpage's 'Payment Return URL' field (which will be renamed in a future release).
 
RSS feed includes:
  • The RSS URL builder page makes creating and testing tailored content feeds simple (with on page instructions, plus full help page)
  • Select the feed content by date, search terms, and filter options by:
    • Event owner
    • Result type (event, event Owner, article)
    • Venue
    • Campus
    • Department
    • Genre/sport
    • Any and all of the new event filter options added in this release (AVD-5993)
  • Compliant and extended RSS data output:
    • All standard RSS elements (produces great listings from even a basic RSS reader).
    • Extended AudienceView specific RSS elements (provides affiliate websites everything they need to generate content rich listings in their own format).
  • High performance, template based, event listing service provided for low volume periodic querying of currently active listings (forward compatible with node.JS).
 AVD-7919
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Business Intelligence and Reports Enhancements


Feature Description ID
Optimize the Performance Availability report. This has been implemented in AudienceView 6.8.8.
The report has been re-written to optimize the queries and behaviour.		 AVD-3132
Improve the performance of the Performance Settlement report. This has been implemented in AudienceView 6.8.8.
The Performance Settlement report has been optimized/re-written to improve the performance.		 AVD-5947
Allow scheduled reports and BI queries to be sent to an FTP site securely. This has been implemented in AudienceView 6.8.8.
You can now send and schedule reports and BI queries to FTP sites securley.
For more information, refer to Changing the Output of a Generated Report, Scheduling a Report to Run at Regular Intervals and Scheduling Business Intelligence Queries		 AVD-7697
Implement a Booking Protect report. This has been implemented in AudienceView 6.8.8.
The technical Booking Protect report has been added specifically for use with the Booking Protect product.
The report returns orders containing a specified charge during a specified 'Order Create Date' range.
Labels within report outputs can be configured using the applicable Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Booking Protect node.
For more information, refer to Booking Protect Report.
 AVD-7698
Add payment fields to support receipts for EMV This has been implemented in AudienceView 6.8.8.
Four new fields have been added to the Payments BI to support receipt requirements for EMV (chip and pin, as standardized by Europay, MasterCard, and Visa):
  • AID
  • Application Preferred Name (AKA, Card Scheme)
  • Signature cerification (extended for PIN verification indicator)
  • Transaction Return Status (exposed to payment receipts)
 AVD-8506

Payment Gateway Enhancements


Feature Description ID
Add PIN Pad timeout parameter to ServeBase. This has been implemented in AudienceView 6.8.8.
The 'PIN Pad timeout' parameter has been added to the Registry application System::Configuration::Payment Gateways::Servebase node. It sets the value for the socket receive timeout if a PIN Pad is used.
This is set to 120 (seconds), by default.		 AVD-7512
Send the currency code with PayPal PayFlow Pro payments. This has been implemented in AudienceView 6.8.8.
PayPal Payments Pro now sends the default currency code (defined in the Registry application System::Configuration::Currencies node) to the payment gateway.
 AVD-8298
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