AudienceView Connect
AudienceView Documentation

TSorderBO

The following table outlines all of the TSorderBO subsystem 'Actions' that are available on the Application Security application Users|Permissions and Groups|Permissions pages:

Actions Description Relevant Application Page
ALT Print Enables the 'ALT Print' button. This button enables users to reprint an order bypassing the order's original delivery method. Customer Services application Order (several pages)
addBundles N/A N/A
addCustomer Enables users to add a customer to an order. Customer Services application Customers (several pages)
addOfferToOrder Add offer to an order. Customer Services application Customer|Entitlements|Offers
addItem Add miscellaneous items to an order. Customer Services application Miscellaneous Items|Details
addPayment Add payment to an order. Customer Services application Order|Summary
addRefund Adding an ad hoc refund to an order (e.g. refunding overpaid orders). Customer Services application Order|Summary
addRequest Create a bundle request order. Customer Services application Bundles|Details
addScheduledPayment Create a scheduled payment. Customer Services application Order|Summary
addSeats Add seats using Add Seats button. Customer Services application Order|Summary
Customer Services application Order|Seats
authorizePayments Create pre-authorize payments for credit cards. Customer Services application Order|Summary
cancelPayment Cancel a payment. Customer Services application Order|Summary
cancelTicket Cancel tickets. Customer Services application Order|Seats
Customer Services application Order|Bundle|Seats
cancelUsed Cancel scanned/used tickets. Customer Services application Order|Seats
Customer Services application Order|Bundle|Seats
exceedCardFailures If the role has a maximum number of times that the same credit card can fail processing on an order, this permission enables the user to override this limit. For more information on setting this maximum, refer to Creating a Role. Customer Services application Order|Summary
exceedMaxTickets Exceed the maximum number or tickets allowed per order and per customer. Customer Services application Order (several pages)
forwardTickets Enables Online customer to forward their electronic tickets to friends. listOrders.asp (Online)
getBestAvailable Perform best available seat searches. Customer Services application Seats|Best Available
historical The ability to permit the migrations of historical data into the system without requiring certain information, notably pricing. Sellable item information can be migrated without supplying the pricing information. Utilities application Dataloader pages
inquiry N/A N/A
insert Create a new order that is paid or overpaid. Customer Services application Order (several pages)
insertUnpaid Create a new order that is not fully paid. Customer Services application Order (several pages)
invoice Issue invoices. Customer Services application Order|Summary
issueReceipts Create a tax receipt for a donation. To be able to reissue a tax receipt, the user must have this permission and Void Receipts as well. Customer Services application Order|Donation
keepSeats Enables users to accept/sell partial offers. Customer Services application Order|Summary
Customer Services application Offer|Summary
customerOffers.asp (Online)
load Open an existing order to view its details. Customer Services application Order|Search
loadDeliveryMethods View available delivery methods in AudienceView Online. loginDelivery.asp (Online)
makeReservation Enables users to convert unsaved orders into offers. Customer Services application Order|Summary
manageAdmissions Add admissions to an order using the mapselect.asp page in AudienceView Online. mapSelect.asp (Online)
manageDonations Add donations to an order in AudienceView Online. donations.asp (Online)
manageGiftCertificates Add gift certificates to an order in AudienceView Online. giftCertificates.asp (Online)
manageItems Add miscellaneous items to an order in AudienceView Online. miscItems.asp (Online)
print Print tickets from a paid or overpaid order. Customer Services application Order|Seats
printUnpaid Print tickets from an order that is not fully paid. Customer Services application Order|Seats
processPayment Process payments. Customer Services application Order|Summary
refundPartialPayment Enables the use of the 'Refund Partial' button. This button enables users to refund, with a single click, the amount overpaid on an order (e.g. credits). Customer Services application Order|Summary
refundPayments Refunding an existing payment. Customer Services application Order|Summary
refundUnpaid Save an order that is overpaid due to a refund being applied. Customer Services application Order|Summary
removePayment Delete unprocessed payment from order. Customer Services application Order|Summary
schedulePayments Save an order that has scheduled payments attached. Customer Services application Order|Summary
summary N/A N/A
unfulfilledBundles Create an order that contains unfulfilled or partially fulfilled bundles. Customer Services application Order (several pages)
update Save changes to an existing order that is paid or overpaid (only). To create both paid and unpaid orders, a user must have both Update and Update Unpaid permissions. Customer Services application Order (several pages)
updateUnpaid Save changes to an existing order that is not fully paid (only). To create both paid and unpaid orders, a user must have both Update and Update Unpaid permissions. Customer Services application Order (several pages)
voidPayment Void processed payment. This does not control refunds or cancel actions on a payment. Customer Services application Order|Summary
voidReceipts Void a tax receipt. To be able to reissue a tax receipt, the user must have this permission and Issue Receipts as well. Customer Services application Order|Gifts