• Notes About Tickets
• Creating a Ticket Template
• Adding a Printer Device and Stock Preference to a Ticket Template
• Working with Elements
  • Adding an Element to the Ticket Template
  • Modifying an Element
  • Deleting an Attachment from an Element
  • Deleting an Element
  • Example Ticket Templates
  • Adding Ticket and Print Counts to Ticket Templates
  • Identifying Complimentary Seats on Ticket Templates
  • Bar Code Formatting for Windows Devices
• Working with Dynamic Values
  • Creating a Simple Dynamic Value
  • Creating a Conditional Dynamic Value
  • Example Dynamic Values
  • Modifying a Dynamic Value
  • Deleting a Dynamic Value
  • Ticket Template Attributes
• Adding a Windows Font
• Modifying a Ticket Template
• Copying a Device
• Deleting a Device
• Copying a Ticket Template
• Deleting a Ticket Template

The following steps describe how to create a simple dynamic value that joins the contact’s first and last names. Once created, it can be added to a template using the Tickets|Elements page.

When you create a dynamic value, you must know the name of the element that you want to work with. For a complete list of elements and their syntax, refer to the General Configuration application Lists|Entries page of the short TSorderBO parameters list or Ticket Template Attributes.

To create a simple dynamic value, complete the following:

1. Open the General Configuration application from the AudienceView Desktop.
2. Select the Tickets tab.
   The Tickets|Search page.
3. Search for and select the template that you want to use a simple dynamic value with. For more information, refer to the General Configuration Tickets-Search Page and Performing Searches.
   The Tickets|Basic page appears.
   Once you create a dynamic value, it can be used by any ticket template.
4. Select the Dynamic Values tab.
   The Tickets|Dynamic Values page appears.
5. Click 'Add Value'.
   The application inserts fields in the rules area.
6. Since we are joining the contact’s first and last name, enter Full Name in the 'Name' field.
   Elements must be enclosed in braces ({}) and double colons (::) must separate the node from its data element. You can use characters (hyphens, plus signs, or spaces) between elements if required. For example, {Contact::last_name}, {Contact::first_name}. For more examples, refer to Example Dynamic Values.
7. To join a contact’s first and last name, in the 'Default Pattern' field, enter: {Contact::first_name} {Contact::last_name}.
   The format to add elements to the ticket template is {node::data element} where node is the node name and the data element is the data. In the example above, Contact is the node and first_name and last_name are the data elements.
   For a full list of elements and their syntax, refer to the General Configuration application Lists|Entries page of the short TSorderBO parameters list or Ticket Template Attributes.
8. Click 'Apply'.
   A window confirms that the application updated the template.
9. Click 'OK'.

Once saved, the element appears on the Tickets|Elements page in the Conditional Value and Left Condition lists as DV::Full Name.