AudienceView Connect

Modifying an Element

You can modify an existing element if you have the appropriate permissions.

To modify an element, complete the following:

  1. Open the General Configuration application from the AudienceView Desktop.
  2. Select the Tickets tab.
    The Tickets|Search page.
  3. Search for and select the template with the element that you want to modify. For more information, refer to the General Configuration Tickets-Search Page and Performing Searches.
    The Tickets|Basic page appears. The devices are displayed in the devices section. The current device is highlighted for editing.
  4. Select the device with the elements that you want to work with from the devices section.
    The device is highlighted for editing.
  5. Select the Elements tab.
    The Tickets|Elements page appears.
  6. Select the element that you want to modify by clicking on it in the preview image or selecting it from the 'existing element' dropdown.
  7. To view the element details, click the 'Element' dropdown.
    The details of the selected element appear.
  8. Make the desired changes to the element fields.
    If you want to delete an attachment from the element, refer to Deleting an Attachment from an Element.
  9. Click 'Apply'.
    A window confirms that the application updated the template.
  10. Click 'OK'.