• General Configuration Tickets Pages
  • General Configuration Tickets-Search Page
  • General Configuration Tickets-Basic Page
  • General Configuration Tickets-Elements Page
  • General Configuration Tickets-Dynamic Values Page
• Configuring Tickets
  • Notes About Tickets
  • Creating a Ticket Template
  • Adding a Printer Device and Stock Preference to a Ticket Template
  • Working with Elements
    • Adding an Element to the Ticket Template
    • Modifying an Element
    • Deleting an Attachment from an Element
    • Deleting an Element
    • Example Ticket Templates
    • Adding Ticket and Print Counts to Ticket Templates
    • Identifying Complimentary Seats on Ticket Templates
    • Bar Code Formatting for Windows Devices
  • Working with Dynamic Values
    • Creating a Simple Dynamic Value
    • Creating a Conditional Dynamic Value
    • Example Dynamic Values
    • Modifying a Dynamic Value
    • Deleting a Dynamic Value
    • Ticket Template Attributes
  • Adding a Windows Font
  • Modifying a Ticket Template
  • Copying a Device
  • Deleting a Device
  • Copying a Ticket Template
  • Deleting a Ticket Template
• Configuring Print-at-Home Tickets
  • Configuring PDF Ticket Templates
    • Create a New Device Based on the Current Standard Ticket Template
    • Adding a Background Image to the PDF Ticket Template
    • Including Hyperlinks in a PDF Ticket Template
    • Test Printing a PDF Ticket Template
    • Testing the Email Delivery of a PDF Ticket
• Pixel Dimensions

Once you have created a ticket template, you can modify the ticket as long as you have the appropriate permissions. You cannot modify the 'Type' of template.

To modify a ticket template, complete the following:

1. Open the General Configuration application from the AudienceView Desktop.
2. Select the Tickets tab.
   The Tickets|Search page.
3. Search for and select the template that you want to modify. For more information, refer to the General Configuration Tickets-Search Page and Performing Searches.
   The Tickets|Basic page appears. The devices are displayed in the devices section. The current device is highlighted for editing.
4. Modify the template as desired.
   • To add a device, refer to Adding a Printer Device and Stock Preference to a Ticket Template.
   • To create or modify elements, refer to Working With Elements.
   • To create a new template by copying this one, refer to Copying a Ticket Template.
   • To copy a device and its elements, refer to Copying a Device.
5. Click 'Apply'.
   A window confirms the application updated the template.
6. Click 'OK'.