In the same manner in which you can select seats and add them to a new order, you are able to select seats and add them to an offer. To add seats to a new offer:
-
Open the Customer Services application from the AudienceView Desktop.
-
Select the Seats tab.
The Seats|Search page appears.
-
Search for the appropriate performance.
For more information, refer to Searching for a Performance Using the Seats|Search Page.
-
If using the Map Sales function:
-
Click on the performance that you want to work with from the select performance section in the Seats|Search page.
The Seats|Map page appears.
-
Click 'Offer'.
The banner above the seat map turns red, indicating that the Seats|Map page is in "Offer" mode.
-
Select the desired seats.
For more information on how to select seats, refer to Adding Seats to an Order Using the Seats|Map.
-
Click 'Offer Summary'.
The Offers|Summary page appears displaying the seats on offer.
-
If using the Best Available function:
-
Select the performance you would like to work with from the 'select performance' section in the Seats|Search page, by clicking the box with a checkmark to the left of the performance name.
-
Click 'Best Available'.
The Seats|Best Available page appears.
-
Fill in the desired seat criteria in the fields in the best available seats group box.
-
Click 'Add to Offer'.
The Offers|Summary page appears displaying the seats on offer.
-
Enter the appropriate information in the offer summary group box.
For more information, refer to Creating an Offer.
-
Click the 'Create' button.
The offer is created.