• Creating an Offer
• Adding a Customer to an Offer
• Adding Content to a New Offer
  • Adding an Admission to a New Offer
  • Adding a Bundle to a New Offer
  • Adding a Miscellaneous Item to a New Offer
  • Adding a Gift to a New Offer
• Adding Content to an Existing Offer
  • Adding an Admission to an Existing Offer
  • Adding a Bundle to an Existing Offer
  • Adding a Miscellaneous Item to an Existing Offer
  • Adding a Gift to an Existing Offer
• Modifying the Details of an Offer
• Deleting the Content of an Offer
  • Deleting an Admission from an Offer
  • Deleting a Bundle from an Offer
  • Deleting a Miscellaneous Item from an Offer
  • Deleting a Gift from an Offer
• Managing Offers in the Desktop
  • Accepting an Offer in the Desktop
  • Partially Accepting an Offer in the Desktop
  • Declining an Offer in the Desktop
• Managing Offers Online
  • Accepting an Offer Online
  • Accessing Offers from Other Customers
  • Declining an Offer Online
• Using Utilities to Add Offers to a Large Number of Customers
• Using Utilities to Invoice Customers with Offers

In the same manner that you are able to add bundles to an existing order, you are able to add bundles to an existing offer.

To add bundles to an existing offer, complete the following:

1. Open the Customer Services application from the AudienceView Desktop.
2. Select the Offers tab.
   The Offers|Search page appears.
3. Search for and select the offer that you want to work with. For more information, refer to the Customer Services - Offers|Search Page and Performing Searches.
   The Offers|Summary page appears.
4. Select the Bundles tab.
   The Bundles|Search page appears.
5. Search for the bundle that you want to work with. For more information, refer to the Customer Services - Bundles|Search Page and Performing Searches.
   The Bundles|Details page appears.
6. Best Available: To add seats to the offer using Best Available:
   1. Select the desired performances in the bundle performances group box.
   2. Enter the appropriate information for the bundles that you want to add in the fields in the best available/requests group box.
      For more information, refer to Selecting Bundle Seats Using Best Available.
   3. Click 'Add to Offer'.
      You are returned to the Offers|Summary page, with the bundle added to the offer.
7. Map Select: To add seats to the offer using Map Select:
   1. Select the desired performances in the 'bundle performances' group box.
   2. Click 'Map Select'.
      You are navigated to the Bundles|Map page.
   3. Click the red 'Offer' button.
      The banner at the top of the Bundles|Map page becomes highlighted in red.
   4. Select the desired seats.
      For more information, refer to Selecting Bundle Seats Using Map Select.
   5. Click the 'Offer Summary'.
      You are returned to the Offers|Summary page, with the bundle added to the offer.
8. Click 'Apply'.
   A window confirms that the application updated the offer.
9. Click 'OK'.
   You are returned to the Offers|Summary page.