• Creating an Offer
• Adding a Customer to an Offer
• Adding Content to a New Offer
  • Adding an Admission to a New Offer
  • Adding a Bundle to a New Offer
  • Adding a Miscellaneous Item to a New Offer
  • Adding a Gift to a New Offer
• Adding Content to an Existing Offer
  • Adding an Admission to an Existing Offer
  • Adding a Bundle to an Existing Offer
  • Adding a Miscellaneous Item to an Existing Offer
  • Adding a Gift to an Existing Offer
• Modifying the Details of an Offer
• Deleting the Content of an Offer
  • Deleting an Admission from an Offer
  • Deleting a Bundle from an Offer
  • Deleting a Miscellaneous Item from an Offer
  • Deleting a Gift from an Offer
• Managing Offers in the Desktop
  • Accepting an Offer in the Desktop
  • Partially Accepting an Offer in the Desktop
  • Declining an Offer in the Desktop
• Managing Offers Online
  • Accepting an Offer Online
  • Accessing Offers from Other Customers
  • Declining an Offer Online
• Using Utilities to Add Offers to a Large Number of Customers
• Using Utilities to Invoice Customers with Offers

To delete a gift from an offer, complete the following:

1. Open the Customer Services application from the AudienceView Desktop.
2. Select the Offers tab.
   The Offers|Search page appears.
3. Search for and select the offer that you want to work with. For more information, refer to the Customer Services - Offers|Search Page and Performing Searches.
   The Offers|Summary page appears.
4. Select the 'del?' check box beside the donation you want to remove.
   • To select all of the displayed donations, click 'Select All'.
     Checkmarks appear in all of the displayed donation check boxes.
   • To deselect all donations, click 'Deselect All'.
     The existing checkmarks are removed from all of the displayed gifts check boxes.
5. Click 'Delete'.
   The selected gifts are removed from the offer display.
6. Click 'Apply'.
   A window confirms that the application updated the offer.
7. Click 'OK'.