In the same manner that you can add miscellaneous items to a new order, you are able to add miscellaneous items to a new offer. To add miscellaneous items to a new offer:
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Open the Customer Services application from the AudienceView Desktop.
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Select the Miscellaneous Items tab.
The Miscellaneous Items|Search page appears.
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Search for and select the miscellaneous item that you want to add to the offer. For more information, refer to the Customer Services - Miscellaneous Items|Search Page and Performing Searches.
The Miscellaneous Items|Details page appears.
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Enter the number of miscellaneous items that you want to add to the offer in the 'Quantity' field.
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Click 'Add to Offer'.
The Offers|Summary page appears.
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Enter the appropriate information in the offer summary group box.
For more information refer to Customer Services - Offers|Summary Page.
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Click 'Create'.
A window confirms that the application created the offer.
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Hint
To cancel an offer before you save the offer, click 'Create New' or 'Next Customer'. Once you save the offer, it can no longer be cancelled. |
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Click 'OK'.