AudienceView Connect

Deleting a Scheduled Payment or Payment Plan

To delete a schedule payment or payment plan, complete the following:

  1. Open the Customer Services application from the AudienceView Desktop.
  2. Select the Order tab.
    The Order|Search page appears.
  3. Search for and select the order that you want to work with. For more information, refer to Searching for an Order.
    The Order|Summary page appears.
  4. Choose an option:
    If you want to delete Then
    a payment from a payment plan, locate and click  to view the Payment Plan.
    For the payment you want to delete, click 'Delete'.
    an entire payment plan, locate the payment plan and click 'Delete' next to the Payment Plan section header.
    a scheduled payment not part of a payment plan, locate the payment and click 'Delete'.
  5. Click 'Apply'.
    A window confirms that the application updated the order.
  6. Click 'OK'.