You can process a payment if you have the appropriate permissions. Your system administrator can also process payments in a batch.
To process a payment from a payment plan or a single scheduled payment, complete the following:
- Open the Customer Services application from the AudienceView Desktop.
- Select the Order tab.
The Order|Search page appears.
- Search for and select the order that you want to work with. For more information, refer to Searching for an Order.
The Order|Summary page appears.
- Choose an option:
| If you want to process |
Then |
| a payment from a payment plan, |
Locate and click  to view the Payment Plan.
Locate and click next to the payment you want to process. |
| a scheduled payment not part of a payment plan, |
Locate and click to view the payment you want to process. |
- Click 'Process Payment'.
The payment is processed and a window confirms that the application updated the order.
- Click 'OK'.