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AudienceView Documentation

Setting the Default Release, Reprint and Unprint Reasons

You can set default values for the 'Release Reason' and 'Reprint/Unprint Reason' fields. These values are used when users attempt to release seats or reprint/cancel admissions.

By default, an alert will appear whenever a user attempts to release seats, reprint admissions, or cancel admissions. You can turn off this alert using the Reprint cancel reason requirements key on the Registry application Registry::EN::Business Objects::TSorderBO node.

To set the default release reason, complete the following:

  1. Open the Registry application from the AudienceView Desktop.
    1. To set a default release reason, navigate to the Registry application Registry::EN::Business Objects::TSorderBO::Order::Release Reason node.
    2. To set a default release reprint or unprint reason, navigate to the Registry application Registry::EN::Business Objects::TSorderBO::Order::Reprint/Unprint Reason node.
  2. Enter the text that you want to display in the 'Default Value' field.
  3. Click 'Apply'.
    A window confirms that the application updated the Registry.
  4. Click 'OK'.