• Configuring Currencies and Conversion Rates
  • Setting the Default Currency
  • Adding New Currencies
  • Modifying Currency Conversion Rates
• Configuring the Allocation Strategy
• Configuring the Inclusive Charge Calculation
• Making Charges Editable
• Configuring Postal Code Types
• Configuring Default Settings
  • Configuring Default System Preferences
  • Setting the Default Gift Certificate and Gift Card Expiry Date
  • Defining the Default Date and Time Formats
    • Modifying Date and Time Criteria
    • Defining the Default Date and Time Format within the Registry
    • Date Format Codes
    • Date and Time Format Settings
    • Changing Windows Date and Time Settings
  • Configuring Order Defaults
• Configuring Printers
  • Adding a Printer
  • Setting the Default Stock Size for PDF Printing
  • Configuring Stock Types
  • Setting the Default Release, Reprint and Unprint Reasons
  • Setting the Printing Script Timeout
• Configuring Payment Terminals
  • Adding a Payment Terminal
  • Deleting a Payment Terminal
• Configuring System-Wide User Settings
  • Setting the Default Number of Allowed Failed Log-in Attempts
  • Configuring User Password Requirements
  • Configuring Customer Password Timeouts
  • Setting the Number of Audit Changes to Retain
• Configuring System-Wide Alert Messages
• Configuring the Admission Warning Limit
• Configuring System Locations
• Configuring Email Settings
  • Configuring Separate Email Servers
  • Setting the Mailhost
  • Setting the Session Email From Address
  • Setting the Order Email From Address
  • Setting the Report Email From Address
  • Setting the Email From Address for Proofing Extracts
  • Setting the Email Confirmation Template
  • Setting the Cancel Tickets Confirmation Email Template
  • Setting the Email Invoice Template
  • Setting the Order Confirmation Ship To Template
  • Setting the Payment Processor Email From Address
  • Setting the Auto-Commit Frequency
  • Setting Email Correspondence to use a Remote SMTP Server
• Configuring Venue, Series and Performance Settings
  • Configuring Series, Performance and Admission Data Fields
  • Configuring the Single Seat Strategy
  • Modifying the Seat Display Threshold
  • Configuring the Performance Availability Cache Timeout
• Configuring Blocked-Off and Pass-Through Ticket Numbers
• Configuring Marketing Data Fields
  • Modifying Marketing Data for Bulk Updates
  • Setting Marketing Fields for BI
  • Modifying Marketing Data List Options for Reporting
• Configuring Extended Attributes
• Configuring the Message Source Strategy
• Configuring Customer Value Calculations
  • Enabling Customer Values
  • Enabling Customer Statistics in the Desktop
  • Enabling Customer Statistics Online
• Configuring the Delivery Method Strategy
• Configuring Payments
  • Masking Fields
  • Creating a Payment Type
  • Setting the Payment Processor Terminal ID
  • Enabling Payment Authorization
  • Setting the AVS and CVV Default Ignore Validation Failure Options
  • Enabling Unpaid Reason Functionality
  • Enabling the Change Due Calculator
  • Adding the Change Due Amount to Messages
  • Setting the Balance Due Offset
  • Disabling the Save Payment Details Option
  • Configuring the Payment Scheduler
• Configuring AVScheduler Service
  • Editing the AVSchedulerSVC.exe.config File
  • Creating the AVSchedulerSVC Service
  • Starting the AVSchedulerTray
  • Testing the AVScheduler Service
• Configuring Duplicate Account Criteria
• Configuring Order Creation Messages
  • Modifying the Online Order Creation Message
  • Modifying the Desktop Order Creation Message
• Configuring Membership Displays
  • Membership Text Colour
  • Configuring Membership Expiry Lead Time in the Registry
  • Configuring the Minimum Number of Memberships Displayed
• Configuring Gift (Donation) Settings
  • Setting the Fiscal Year Start Date
  • Setting the Gift Renewal Offset Duration
  • Setting the Maximum Pledge Amount
• Configuring the Uploading of Images and Files
• Configuring the Registry Write Lock Timeout
• Binding a List to a Field

Once you have enabled the customer statistics section of the Customer Services application Customer|Basic page (Enabling Customer Statistics in the Desktop), you can also display this information to Online customers within the My Account pages.

To enable the customer statistics section within the Online My Account pages, complete the following:

1. Complete the steps found here: Enabling Customer Statistics in the Desktop.
2. Open the Application Security application from the AudienceView Desktop.
3. Select the Groups tab.
   The Groups|Search page appears.
4. Search for and select the WebSales group. For more information, refer to the Application Security Group-Search Page and Performing Searches.
   The Groups|Basic page appears.
5. Select the Content tab.
   The Groups|Content page appears.
6. Select the Online property.
7. Select Customer Value property by holding CTRL and clicking on it.

   Information If you do not hold CTRL while selecting the Customer Value option all of the options that are currently selected will be deselected.

8. Click 'Apply'.
   A window confirms that the application updated the group.
9. Click 'OK'.

If there is no information contained in the 'Points', 'Rank' or 'Total Members' fields on the Customer Services application Customer|Basic page, the fields will not display in the customer's Online account.