The charges node structure allows you to make certain charge types editable on the Customer Services application Order|Other|Charges page while ensuring that other charge types remain read-only. For example, you can make a per-ticket service charge editable without making the tax editable.
It is not possible to define the behaviour of per-ticket charges differently than performance-level or order-level charges of the same charge type. If an additional per-ticket charge and an additional order-level charge both are configured as a Service Charge on the Product Configuration application Charges|Details page, you cannot make one editable and not the other. If you are not using the User Tax1 and User Tax2 options, you could give each charge a different type, which would allow you to configure the behaviour independently.
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Information
By default, the User Tax1 and User Tax2 options are disabled in the General Configuration application List|Entries page for the Service Charge Types list. To configure these options, they must first be enabled. |
For information on configuring taxes and charges, refer to Product Configuration Charges.
If you want to make a charge editable, complete the following:
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Open the Registry application from the AudienceView Desktop.
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Navigate to the Registry::EN::Business Objects::TSorderBO node.
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Select Yes from the 'Writeable' dropdown of the applicable node(s) listed below:
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Performance
(includes per-ticket, performance-level and order-level charges) |
Delivery |
Bundle |
Miscellaneous Item |
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Service Charges |
Performance Charges::Amount |
Delivery Charges::Amount |
Bundle Charges::Amount |
Miscellaneous Item Charges::Amount |
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Tax |
Performance Taxes::Amount |
Delivery Taxes::Amount |
Bundle Taxes::Amount |
Miscellaneous Item Taxes::Amount |
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Commission |
Performance Commissions::Amount |
Delivery Commissions::Amount |
Bundle Commissions::Amount |
Miscellaneous Item Commissions::Amount |
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User Tax1 |
Performance User Charge 1::Amount |
Delivery User Charge 1::Amount |
Bundle User Charge 1::Amount |
Miscellaneous Item User Charge 1::Amount |
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User Tax2 |
Performance User Charge 2::Amount |
Delivery User Charge 2::Amount |
Bundle User Charge 2::Amount |
Miscellaneous Item User Charge 2::Amount |
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Click 'Apply'.
A window confirms that the application updated the Registry.
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Click 'OK'.