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AudienceView Documentation

Making Charges Editable

The charges node structure allows you to make certain charge types editable on the Customer Services application Order|Other|Charges page while ensuring that other charge types remain read-only. For example, you can make a per-ticket service charge editable without making the tax editable.

It is not possible to define the behaviour of per-ticket charges differently than performance-level or order-level charges of the same charge type. If an additional per-ticket charge and an additional order-level charge both are configured as a Service Charge on the Product Configuration application Charges|Details page, you cannot make one editable and not the other. If you are not using the User Tax1 and User Tax2 options, you could give each charge a different type, which would allow you to configure the behaviour independently.

By default, the User Tax1 and User Tax2 options are disabled in the General Configuration application List|Entries page for the Service Charge Types list. To configure these options, they must first be enabled.

For information on configuring taxes and charges, refer to Product Configuration Charges.

If you want to make a charge editable, complete the following:

  1. Open the Registry application from the AudienceView Desktop.
  2. Navigate to the Registry::EN::Business Objects::TSorderBO node.
  3. Select Yes from the 'Writeable' dropdown of the applicable node(s) listed below:
    (includes per-ticket, performance-level and order-level charges)
    Delivery Bundle Miscellaneous Item
    Service Charges Performance Charges::Amount Delivery Charges::Amount Bundle Charges::Amount Miscellaneous Item Charges::Amount
    Tax Performance Taxes::Amount Delivery Taxes::Amount Bundle Taxes::Amount Miscellaneous Item Taxes::Amount
    Commission Performance Commissions::Amount Delivery Commissions::Amount Bundle Commissions::Amount Miscellaneous Item Commissions::Amount
    User Tax1 Performance User Charge 1::Amount Delivery User Charge 1::Amount Bundle User Charge 1::Amount Miscellaneous Item User Charge 1::Amount
    User Tax2 Performance User Charge 2::Amount Delivery User Charge 2::Amount Bundle User Charge 2::Amount Miscellaneous Item User Charge 2::Amount
  4. Click 'Apply'.
    A window confirms that the application updated the Registry.
  5. Click 'OK'.