• Configuring Currencies and Conversion Rates
  • Setting the Default Currency
  • Adding New Currencies
  • Modifying Currency Conversion Rates
• Configuring the Allocation Strategy
• Configuring the Inclusive Charge Calculation
• Making Charges Editable
• Configuring Postal Code Types
• Configuring Default Settings
  • Configuring Default System Preferences
  • Setting the Default Gift Certificate and Gift Card Expiry Date
  • Defining the Default Date and Time Formats
    • Modifying Date and Time Criteria
    • Defining the Default Date and Time Format within the Registry
    • Date Format Codes
    • Date and Time Format Settings
    • Changing Windows Date and Time Settings
  • Configuring Order Defaults
• Configuring Printers
  • Adding a Printer
  • Setting the Default Stock Size for PDF Printing
  • Configuring Stock Types
  • Setting the Default Release, Reprint and Unprint Reasons
  • Setting the Printing Script Timeout
• Configuring Payment Terminals
  • Adding a Payment Terminal
  • Deleting a Payment Terminal
• Configuring System-Wide User Settings
  • Setting the Default Number of Allowed Failed Log-in Attempts
  • Configuring User Password Requirements
  • Configuring Customer Password Timeouts
  • Setting the Number of Audit Changes to Retain
• Configuring System-Wide Alert Messages
• Configuring the Admission Warning Limit
• Configuring System Locations
• Configuring Email Settings
  • Configuring Separate Email Servers
  • Setting the Mailhost
  • Setting the Session Email From Address
  • Setting the Order Email From Address
  • Setting the Report Email From Address
  • Setting the Email From Address for Proofing Extracts
  • Setting the Email Confirmation Template
  • Setting the Cancel Tickets Confirmation Email Template
  • Setting the Email Invoice Template
  • Setting the Order Confirmation Ship To Template
  • Setting the Payment Processor Email From Address
  • Setting the Auto-Commit Frequency
  • Setting Email Correspondence to use a Remote SMTP Server
• Configuring Venue, Series and Performance Settings
  • Configuring Series, Performance and Admission Data Fields
  • Configuring the Single Seat Strategy
  • Modifying the Seat Display Threshold
  • Configuring the Performance Availability Cache Timeout
• Configuring Blocked-Off and Pass-Through Ticket Numbers
• Configuring Marketing Data Fields
  • Modifying Marketing Data for Bulk Updates
  • Setting Marketing Fields for BI
  • Modifying Marketing Data List Options for Reporting
• Configuring Extended Attributes
• Configuring the Message Source Strategy
• Configuring Customer Value Calculations
  • Enabling Customer Values
  • Enabling Customer Statistics in the Desktop
  • Enabling Customer Statistics Online
• Configuring the Delivery Method Strategy
• Configuring Payments
  • Masking Fields
  • Creating a Payment Type
  • Setting the Payment Processor Terminal ID
  • Enabling Payment Authorization
  • Setting the AVS and CVV Default Ignore Validation Failure Options
  • Enabling Unpaid Reason Functionality
  • Enabling the Change Due Calculator
  • Adding the Change Due Amount to Messages
  • Setting the Balance Due Offset
  • Disabling the Save Payment Details Option
  • Configuring the Payment Scheduler
• Configuring AVScheduler Service
  • Editing the AVSchedulerSVC.exe.config File
  • Creating the AVSchedulerSVC Service
  • Starting the AVSchedulerTray
  • Testing the AVScheduler Service
• Configuring Duplicate Account Criteria
• Configuring Order Creation Messages
  • Modifying the Online Order Creation Message
  • Modifying the Desktop Order Creation Message
• Configuring Membership Displays
  • Membership Text Colour
  • Configuring Membership Expiry Lead Time in the Registry
  • Configuring the Minimum Number of Memberships Displayed
• Configuring Gift (Donation) Settings
  • Setting the Fiscal Year Start Date
  • Setting the Gift Renewal Offset Duration
  • Setting the Maximum Pledge Amount
• Configuring the Uploading of Images and Files
• Configuring the Registry Write Lock Timeout
• Binding a List to a Field

You can configure AudienceView to disable the ability to leave single seats. This configuration determines whether or not a user can make a seat selection that will result in a lone (single) seat being left in a row. You can overwrite the defaults at the role level in the Application Security application. For more information, refer to Application Security Roles.

To enable or disable the ability to leave single seats, complete the following:

1. Open the Registry from the AudienceView Desktop.
2. Navigate to the System::Business Objects::TSorderBO.
3. From the 'Disable ability to leave orphaned single seats' dropdown, select either:
   • Yes: Does not allow single seats to remain.
   • No: Allows single seats to remain.
4. Click 'Apply'.
   A window confirms that the application updated the Registry.
5. Click 'OK'.