The viewOrder.asp page displays a summary of the customer's order.

The application will prevent the customer from downloading tickets multiple times. The error message displayed to customers is defined in the Registry application Registry::EN::Application::Online::Orders node 'Downloaded' field.
You can customize the field labels and buttons within the viewOrder.asp page, using the following Registry application Registry::EN nodes and keys:
Node |
Key |
Default Label |
Application::Online [or Mobile]::Orders |
Statement Title |
Your Order Statement |
Application::Online [or Mobile]::Orders |
Orders Created |
Order Created |
Application::Online [or Mobile]::Messages |
Invalid View Order Access |
You have been automatically redirected because you have attempted to access a page that requires you to be logged in or have a valid order ID. |
Application::Online [or Mobile]::Orders |
Downloaded |
Your tickets have already been downloaded. If you did not receive them, please contact the box office. |
Application::Online::Orders |
Order Summary |
Order Summary |
Application::Online [or Mobile]::Orders |
Download Tickets |
Download Your Tickets |
Application::Online [or Mobile]::Orders |
Download Tickets Label |
You can download the tickets only one time. Please save or print the tickets immediately after downloading them. |
Application::Online [or Mobile]::Orders |
Download Tickets Button |
Download Tickets |
Application::Online [or Mobile]::Orders |
Confirmation Message |
Your confirmation number is |
Application::Online::Orders |
Print Page |
To view or print a copy of your invoice/confirmation, click here: |
Application::Online::Orders |
Printer Friendly |
View Printer-Friendly invoice |
Application::Online [or Mobile]::Navigation |
End Session |
End My Session |
Application::Online [or Mobile]::Navigation |
New Order |
New Order |
Business Objects::TSorderBO::Admissions::Section |
Label |
Section |
Business Objects::TSorderBO::Admissions::Row |
Label |
Row |
Business Objects::TSorderBO::Admissions::Seat |
Label |
Seat |
Business Objects::TSorderBO::Admissions::Price Type |
Label |
Price Type |
Business Objects::TSorderBO::Admissions::Total |
Label |
Total |
Business Objects::TSorderBO::Performance Rollup |
Performance Total Amount |
Performance Total Amount |
Application::Online::Shopping Cart |
Base Total |
Base Total |
The section at the bottom of the viewOrder.asp will vary depending on what the customer has purchased on the order.
Payments and refunds appear as:
- When a payment is refunded or partial refunded, the negative value of the refund appears with the word Refund next to it.
- When a payment is cancelled, the positive value of the cancellation appears with the text Chargeback next to it.
- When a payment is voided, the positive value of the void appears with the text Sale Voided next to it.
- When a refund is voided, a 0 appears as the value with the text Refund Voided next to it.
Tickets
If customers have purchased admission tickets, the Tickets section displays using the viewOrder_admissions.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:
Node |
Key |
Default Label |
Application::Online::Navigation |
Admissions |
Tickets |
Application::Mobile::Seats |
HideSeats |
Hide Seats on Order |
Application::Mobile::Seats |
ShowSeats |
Show Seats on Order |
Application::Online::Seats |
More Information |
More Information |
Application::Online [or Mobile] |
URL Popup Title |
More Information |
Application::Online [or Mobile]::Orders |
Show Seats |
Show Seats |
Business Objects::TSorderBO::Admissions::Section |
Label |
Section |
Business Objects::TSorderBO::Admissions::Row |
Label |
Row |
Business Objects::TSorderBO::Admissions::Seat |
Label |
Seat |
Business Objects::TSorderBO::Admissions::Price Type |
Label |
Price Type |
Billing
Customers billing information is displayed using the viewOrder_billing.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:
Node |
Key |
Default Label |
Application::Online::Orders |
Bill To |
Payment Information |
Application::Online [or Mobile]::Orders |
Terms And Conditions |
Payment Method Terms And Conditions |
Application::Online [or Mobile]::Orders |
Ship To |
Customer Information |
Application::Online::Orders |
Shipping Information |
Shipping Information |
Application::Online::Orders |
Ship via |
Ship via |
Application::Online [or Mobile]::Orders |
Purchase Summary |
Purchase Summary |
Application::Online::Orders |
Reservation Summary |
Reservation Summary |
Application::Customer::Order |
SchedulePayments |
Scheduled Payments |
Bundles
If customers have purchased bundles tickets, the Bundles section displays using the viewOrder_bundles.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:
Node |
Key |
Default Label |
Application::Online::Shopping Cart |
Bundles |
Bundles |
Application::Online::Navigation |
each |
each |
Application::Online::Navigation |
Admissions |
Tickets |
Application::Online::Bundles |
Performance |
Performance |
Application::Online |
URL Popup Title |
More Information |
Application::Online::Items |
Uncategorized Items |
Additional Items |
Application::Online::Navigation |
Gift |
Gifts |
Application::Online::Bundles |
Bundle Requests |
Bundle Requests |
Donations
If customers have made a donation, the Donations section displays using the viewOrder_donations.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:
Node |
Key |
Default Label |
Application::Online::Navigation |
Gift |
Donations |
Business Objects::TSorderBO::Donations::Appeal |
Label |
Appeal |
Business Objects::TSorderBO::Funds::Fund Name |
Label |
Fund Name |
Business Objects::TSorderBO::Donations::Pledge Amount |
Label |
Pledge Amount |
Gift Certificates
If customers have purchased gift certificates, the Gift Certificates/Cards section displays using the viewOrder_giftCerts.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:
Node |
Key |
Default Label |
Application::Online::Navigation |
Gift Certificates |
Gift Certificates/Cards |
Business Objects::TSorderBO::Gift Certificates::Type |
Label |
Type |
Business Objects::TSorderBO::Gift Certificates::Recipient Name |
Label |
Recipient Name |
Business Objects::TSorderBO::Gift Certificates::Printed Message |
Label |
Printed Message |
Business Objects::TSorderBO::Gift Certificates::Amount |
Label |
Amount |
Miscellaneous Items
If customers have purchased miscellaneous items, the Miscellaneous Items section displays using the viewOrder_misc.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:
Node |
Key |
Default Label |
Application::Online::Items |
Uncategorized Items |
Additional Items |
Requests
If a request has been created for a customer, the Requests section displays using the viewOrder_requests.inc file. If the request is filled, the tickets will display under the Tickets section.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:
Node |
Key |
Default Label |
Application::Online::Seats |
Requests |
Seat Results |
Business Objects::TSorderBO::Performance Requests::Number |
Label |
Number |
Business Objects::TSorderBO::Performance Requests::Performance |
Label |
Performance |
Business Objects::TSorderBO::Performance Requests::Price Type ID |
Label |
Price Type ID |
Business Objects::TSorderBO::Performance Requests::Price Zone |
Label |
Price Zone |
Business Objects::TSorderBO::Performance Requests::Grand Total |
Label |
Grand Total |
3D Secure
3-D Secure ties the financial authorization process with an online authentication. This authentication is based on a three domain model. The three domains are:
- Acquirer Domain (the merchant and the bank to which money is being paid).
- Issuer Domain (the bank that issued the card being used).
- Interoperability Domain (the infrastructure provided by the credit card scheme to support the 3-D Secure protocol).
When a payment is processed it is done using the 3DSecure.inc file.
You can customize the field labels and buttons using the following Registry application Registry::EN nodes and keys:
Node |
Key |
Default Label |
Application::Online [or Mobile]::3D Secure |
Page Title |
Authentication Body |
Application::Online [or Mobile]::3D Secure |
Processing Header |
Processing your 3-D Secure Transaction |
Application::Online [or Mobile]::3D Secure |
No JavaScript |
JavaScript is currently disabled or is not supported by your browser. |
Application::Online [or Mobile]::3D Secure |
Continue Instructions |
Click Submit to continue processing your 3-D Secure transaction. |
Other .INC File Labels
The following .INC file labels also appear on this page: