AudienceView Documentation

• Creating a Message
• Building the Content of a Message
• Using the Rich Text Editor to Create the Content of a Message
  • Rich Text Formats and Operations for Messages
  • Selecting and Using a Template for a Message
  • Copying Selected Text from Microsoft Word Documents into a Message
  • Searching for Text in a Message
  • Finding and Replacing Text in a Message
  • Creating a Link in a Message
  • Creating and Using an Anchor in a Message
  • Creating an Email Link in a Message
  • Inserting an Image in a Message
    • Inserting an Image from your Computer in a Message
      • Creating Subfolders and Directories for a Message
      • Changing AudienceView Content Storage Settings for a Message
    • Inserting an Image from the Internet in a Message
  • Editing an Image in a Message
  • Inserting a File in a Message
  • Inserting a Table in a Message
  • Editing a Table in a Message
  • Inserting a Horizontal Line in a Message
  • Inserting an Emoticon in a Message
  • Inserting a Special Character in a Message
  • Inserting a Page Break in a Message
  • Customizing the Message Text Appearance
  • Viewing the Message in Full Screen
• Using the Source Editor to Create the Content of a Message
  • HTML Restrictions Within Messages
• Building Links to Performances, Bundles, Articles and Miscellaneous Items in a Message
  • Linking to a Performance in a Message
  • Linking to a Bundle in a Message
  • Linking to an Article in a Message
  • Linking to a Miscellaneous Item in a Message
  • Linking to a Gift in a Message
  • Referrer Codes
• Inserting Tags into a Message
• Previewing a Message
• Testing and Scheduling Messages
  • Permission and Content Requirements for Scheduling Message
  • Sending a Test Message
  • Scheduling a Message
• Modifying a Message
• Copying a Message
• Deleting a Message

Product Guides > 6.3.0 Product Documentation > 6.3.0 Application Documentation > AudienceView User Guides > Email Marketing Guide > Correspondence Messages > Sending Messages > Using the Rich Text Editor to Create the Content of a Message > Inserting a File in a Message

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To insert a file as a URL link in a message, complete the following:

1. Open the Correspondence application from the AudienceView Desktop.
2. Select the Messages tab.
   The Messages|Search page appears.
3. Search for and select the message that you want to work with. For more information, refer to the Correspondence Messages-Search Page and Performing Searches.
   The Messages|Basic pages appears.
4. Select the Build tab.
   The Messages|Build page appears.
5. Place the cursor where you would like to insert the file.
6. Open the Link icon ().
7. The Link lightbox will then open.
8. Click 'Browse Server' to search for the file in the file folder that you want to insert.
   The AudienceView Content Storage window opens.
9. Select the appropriate file you would like to insert within the message. Double-click on the file or select it and click 'Upload'.

   Information The server will only upload .DOC, .DOCX and .PDF file formats. For more information, refer to Configuring the Uploading of Images and Files.

10. Click 'OK'.
    The file URL link is now inserted in the message.
11. Click 'OK'
    The file link will now appear in the selected place within the article.