Instead of formatting your message yourself, you can choose from an assortment of pre-configured message templates for messages. Once selected, you can enter content into the template to create your message.
To select and use a template for a message, complete the following:
- Open the Correspondence application from the AudienceView Desktop.
- Select the Messages tab.
The Messages|Search page appears.
- Search for or create the message you want to work with.
For more information, refer to Correspondence Messages-Search Page and Performing Searches, or Creating a Message.
- Select the Build tab.
The Messages|Build page appears.
- Click
.
The Content Templates light box appears.
- If you do not want to replace the actual contents on the existing page and add the template at the position of your cursor, unselect the 'Replace actual contents' check box.
- Select one of the templates.
The build message section populates with the selected template.
- Enter the appropriate information in the build message section.
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If your template includes images or tables that need to be edited, you can do so in the template itself. For more information, refer to Editing an Image in a Messageand Editing a Table in a Message. |